Pendo vs Segment comparison

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Pendo Logo
565 views|531 comparisons
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823 views|737 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Pendo and Segment based on real PeerSpot user reviews.

Find out what your peers are saying about Snowflake Computing, Google, Amplitude and others in Web Analytics.
To learn more, read our detailed Web Analytics Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
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  • "The pricing was on the higher side but it wasn't excessively high."
  • More Segment Pricing and Cost Advice →

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    Top Answer:I like the straightforward way of connecting with various data sources and destinations. That's the most valuable feature. It has built-in integrations for a lot of them, so the overall effort… more »
    Top Answer:The pricing was on the higher side but it wasn't excessively high. It's definitely not tailored for the smallest businesses, but it's well-suited for setups that anticipate significant growth.
    Top Answer:The main challenge is that the SDKs are pretty similar across programming languages, and they're not super flexible. They might not support certain use cases. It has a set of functions that work well… more »
    Ranking
    9th
    out of 32 in Web Analytics
    Views
    565
    Comparisons
    531
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    5th
    out of 32 in Web Analytics
    Views
    823
    Comparisons
    737
    Reviews
    1
    Average Words per Review
    1,635
    Rating
    8.0
    Comparisons
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    Compared 12% of the time.
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    Compared 12% of the time.
    Also Known As
    Segment.io
    Learn More
    Pendo
    Video Not Available
    Overview

    Pendo was founded in 2013 when alumni from Rally, Google, Cisco, and Red Hat combined their heads and hearts to build something they wanted but never had as product managers — a simple way to understand and attack what truly drives product success

    With powerful analytics, in-application user feedback, and contextual guidance designed to help companies measure and elevate the customer experience within their applications, Pendo is on a mission to improve society’s experience with software.

    Proudly built in North Carolina but engineered to scale globally without losing that soul.

    Segment is a customer data platform that helps organizations collect, unify, and analyze customer data from various sources. Its primary use case is to provide a single view of the customer across different touchpoints, enabling businesses to deliver personalized experiences.

    The most valuable functionality of Segment is its ability to integrate with numerous data sources, such as websites, mobile apps, and third-party tools. It simplifies the process of data collection and unification, allowing organizations to easily access and analyze customer data in real time.

    Segment helps organizations by providing a comprehensive understanding of their customer's behavior, preferences, and interactions. This valuable insight enables businesses to make data-driven decisions, optimize marketing campaigns, and improve customer engagement. By leveraging Segment's capabilities, organizations can enhance customer experiences, increase customer satisfaction, and drive business growth.

    Sample Customers
    Coupa, FICO, Optimizely, AOL, Mattermark, Infor, Neustar, Act-on
    Nokia, rdio, Bonobos, LiveNation, Atlassian
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm16%
    Healthcare Company9%
    Real Estate/Law Firm8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm11%
    Real Estate/Law Firm8%
    Retailer6%
    Company Size
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise11%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise14%
    Large Enterprise59%
    Buyer's Guide
    Web Analytics
    March 2024
    Find out what your peers are saying about Snowflake Computing, Google, Amplitude and others in Web Analytics. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    Pendo is ranked 9th in Web Analytics while Segment is ranked 5th in Web Analytics with 2 reviews. Pendo is rated 0.0, while Segment is rated 8.6. On the other hand, the top reviewer of Segment writes "Simplify data management and analysis and offers built-in integrations for many data sources and destinations, reducing effort required for custom integrations". Pendo is most compared with WalkMe, Google Analytics, Heap, Mixpanel and Amplitude, whereas Segment is most compared with Google Analytics, Tealium, Adobe Analytics, Amplitude and Heap.

    See our list of best Web Analytics vendors.

    We monitor all Web Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.