We performed a comparison between Perfecto and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It saves on the cost and effort of having to maintain our own virtual testing environment. Even our onshore team is not in the city that we work in, so that helps a lot. Even if we didn't invest a lot in getting multiple devices, having to share those devices would become a hassle."
"The quality of our software has improved since we implemented this solution."
"Their team is really great to work with. They're very flexible, and they always show care. They prioritize our work, our company, and our working relationship. I appreciate the ad hoc sessions that they schedule to provide help with troubleshooting, provide the information that we're looking for, or do a demo of a new feature that they have. They're always willing and very quick to get that scheduled for us. I appreciate that a lot."
"The number one feature, which if we didn't have out-of-the-box would be missed, is the fact that we have video execution. That gives us the ability to view errors or defects in the progression, from beginning to the end of the video."
"The reporting feature is really tough to find in some of the other products that are competitors. Having your CITB type dashboard, where we can see the test results and see recordings of each test that passed or failed, is probably one of the distinguishing aspects of Perfecto."
"One of the good things about Perfecto is the scalability that it provides."
"The CI dashboard tool is very good, as is the Live Stream monitoring. Whenever I want to monitor execution, I can open multiple tabs in Perfecto and it is easy for me to refer to the CI dashboard and the Live Stream."
"The most valuable aspect of the solution is that it covers all types of devices on the market allowing you to test different versions of an operating system."
"The most valuable features are the desktop and mobile modules."
"The ability to run a whole suite of tests automatically (which we did overnight)."
"In TestComplete, I saw a conformed package of a tool that kept everybody in consistency. The team was able to regenerate further tests without having to manipulate more code because the record feature is great."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"You can record your actions and play them back later."
"Runs in different remote machines. We have multiple versions of the software being tested."
"Selenium integration."
"It allows us to test both desktop and web applications."
"We've had a couple of issues lately with videos not loading or browsers dying after some execution, although that happens very rarely."
"There could be some improvements done on the interface. At times, there has been a bit of a struggle when finding things on the interface. A UI revamp would be a better option in future. That UI hasn't changed much in a long time, so I think they could just make it a bit better so that people could find stuff easily and intuitively."
"It would be nice if there were some kind of AI to compile a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature were automated."
"Previously, we used the cradle. Every time the mobile was blocking it, we would have to ask Perfecto to provide another one. That took a lot of time away from us."
"We have had some issues with performance, which is something that should be improved."
"There was a discussion about having the capability to export the test results to a certain tool that we use in our project. If that were added it would be great not having to manually take screenshots, put them in a document, and share them on the different test management tools."
"I would like to see the inclusion of machine learning features. If we can have that, it will be a better tool."
"I'm hoping that Perfecto will come up with browser testing as well because it would be easier to access it."
"There could be API interfaces with this tool."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"The artificial intelligence needs to be improved."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"The pricing is the constraint."
"It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing)."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
Perfecto is ranked 3rd in Functional Testing Tools with 23 reviews while SmartBear TestComplete is ranked 10th in Functional Testing Tools with 70 reviews. Perfecto is rated 8.4, while SmartBear TestComplete is rated 7.6. The top reviewer of Perfecto writes "Its reporting allows us to have a clear view regarding what tests have been executed". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". Perfecto is most compared with BrowserStack, Sauce Labs, Appium, AWS Device Farm and BlazeMeter, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our Perfecto vs. SmartBear TestComplete report.
See our list of best Functional Testing Tools vendors and best Test Automation Tools vendors.
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