We performed a comparison between pfSense and Untangle NG Firewall based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both products received high marks from reviewers, but Untangle NG Firewall ultimately won out in this comparison. It is easy to set up, user-friendly and secure. In addition it has excellent customer support and is fairly priced.
"The product is very stable, easy to troubleshoot, and configure, so it has reduced the time it takes for support."
"Some of the valuable features are the firewall, IPS, web filter, and gateway capabilities. Additionally, it is easy to use and flexible."
"The most valuable features are simplicity, management, and that it's constantly evolving."
"This is an easy solution to deploy."
"It is user friendly, and has all the features you need."
"The most valuable feature of Fortinet FortiGate is load balancing. It can provide central management and VPNA. Additionally, it has enhanced our security environment."
"FortiGate is flexible and easy to use."
"Customers want to load balance more than eight lines or six internet lines. FortiGate is the only solution that can accomplish this."
"It is a very good solution for enterprises that need a VPN for their employees. It is the best way to provide a remote work facility to employees at a very low cost. Other solutions that I have had in the past were very expensive. Enterprises don't always have that kind of money to invest."
"pfSense helped us during COVID-19 because we used OpenVPN to connect from home."
"The initial setup is straightforward."
"The firewall sensor is highly effective, and it's easy to deploy. You can deploy pfSense with limited hardware resources. It's not necessary to have an appliance with much RAM to make it work. It's cost-effective and performs well."
"The most valuable features are the VPN and the capture photo."
"The interface is straightforward and easy to use."
"Improved service performance and availability through redundancy."
"This solution has increased the level of security, given us more control, provided a deep insight into network traffic, and is a great VPN solution."
"The interface is very good."
"The features I have found the most useful are the web filter, the captive portal, the SSL inspector, and the ad-blocker. They're awesome."
"Web filtering is very reliable."
"The Untangle firewall is a software firewall, so it runs on generic hardware. We found that was probably the best feature, and it's why we chose it when we started using it three years ago."
"Application Control and filtering features are valuable."
"The web blocking for my clients and the application control are valuable."
"All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one."
"The initial setup is very easy."
"They need faster serviceability and more security features."
"This product needs to have an analysis feature, rather than having the analysis done through the integration of a different product."
"The initial setup is complex."
"I would suggest that Fortinet add sandboxing to their solution."
"In some cases, its initial setup could be hard for customers."
"I would like to see improvements made to the dashboard and UI, as well as to the reporting."
"If I had any criticism that I would give FortiGate, it would be that they need to stop changing their logging format. Every time we do a firmware upgrade, it is a massive issue on the SIM. Parsers have to be rebuilt. Even the FortiGate guys came in and said that they don't play well in the sandbox."
"The Web-filter in this solution is not very good."
"The stability could be improved."
"I tried pfSense, and it has a big issue with file system consistency, and this is what drove me to OPNsense. The file system stability is quite a big issue for us. We have a lot of outages related to power issues, and OPNsense is much more stable on this side."
"It's just not listed as FIPS compliant for where we're at now in government, which is an issue."
"The GUI could use improvements, though it is manageable."
"User interface is a little clumsy."
"There are some bias issues and some intrusions in our network that have to be addressed. So, we're thinking of changing this firewall to something like a professional hardware-enabled firewall."
"The solution requires a lot of administration."
"A malware blocker should be included. I do not know if it is included yet. However, until now, we have not experienced a large malware invasion."
"The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises."
"On their low-end appliance, they could have more memory and the largest storage space. The low-end appliance comes with a too-small hard drive, and it could use a little extra room. It only comes with about 4 gigs or 8 gigs of memory, and the hardware space is only 40 gigs, which is really small."
"The hardware can be improved."
"The product needs to improve its mobile application."
"The pricing should be reduced because it is expensive."
"The product needs to have a better support group for its online support, specifically for its help desk."
"The storage is minimal, so we have to set the system to delete data after seven days."
"The pricing is not as good as it was some time ago. They've since skipped offering a lot of individual features."
Netgate pfSense is ranked 1st in Firewalls with 128 reviews while Untangle NG Firewall is ranked 22nd in Firewalls with 22 reviews. Netgate pfSense is rated 8.6, while Untangle NG Firewall is rated 8.6. The top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, Cisco Secure Firewall and WatchGuard Firebox, whereas Untangle NG Firewall is most compared with OPNsense, Sophos XG, Sophos UTM, SonicWall TZ and Cisco Secure Firewall. See our Netgate pfSense vs. Untangle NG Firewall report.
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