We performed a comparison between Rapid7 InsightConnect and Splunk SOAR based on real PeerSpot user reviews.
Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is very simple and straightforward."
"The connectivity and analytics are great."
"The native integration of the Microsoft security solution has been essential because it helps reduce some false positives, especially with some of the impossible travel rules that may be configured in Microsoft 365. For some organizations, that might be benign because they're using VPNs, etc."
"The part that was very unexpected was Sentinel's ability to integrate with Azure Lighthouse, which, as a managed services solution provider, gives us the ability to also manage our customers' Sentinel environments or Sentinel workspaces. It is a big plus for us. With its integration with Lighthouse, we get the ability to monitor multiple workspaces from one portal. A lot of the Microsoft Sentinel workbooks already integrate with that capability, and we save countless amounts of money by simply being able to almost immediately realize multitenant capabilities. That alone is a big plus for us."
"The solution has features that helped improve the security posture of our clients. It provides the ability to correlate a large variety of log sources very cost-effectively, especially for Microsoft sources."
"It has basic out-of-the-box integrations with multiple log sources."
"Native integration with Microsoft security products or other Microsoft software is also crucial. For example, we can integrate Sentinel with Office 365 with one click. Other integrations aren't as easy. Sometimes, we have to do it manually."
"Microsoft Sentinel provides the capability to integrate different log sources. On top of having several data connectors in place, you can also do integration with a threat intelligence platform to enhance and enrich the data that's available. You can collect as many logs and build all the use cases."
"The tool is stable. The initial setup is straightforward. The product is user-friendly."
"I'm just a beginner on the solution and it's pretty easy for me to use."
"Our customers find it easy to conduct searches and consider it an excellent content management system."
"The solution allows us to customize playbooks and incorporate custom code, allowing us to drag and drop elements while still writing code to build the integrations we need."
"The solution’s dashboard is really good and customizable. It also has a good UI."
"Technical support is helpful."
"The most valuable feature of Splunk SOAR is the automated playbooks, which saves analysts time."
"Scalability is the best feature of the solution."
"The most valuable feature of Splunk SOAR that stands out is it has a great SOAR. The automation and orchestration module is highly mature. A lot of use cases are on user entity and behavioral analytics (UEBA), which is artificial intelligence and machine learning-based (AIML)."
"We do have in-built or out-of-the-box metrics that are shown on the dashboard, but it doesn't give the kind of metrics that we need from our environment whereby we need to check the meantime to detect and meantime to resolve an incident. I have to do it manually. I have to pull all the logs or all the alerts that are fed into Sentinel over a certain period. We do this on a monthly basis, so I go into Microsoft Sentinel and pull all the alerts or incidents we closed over a period of thirty days."
"We'd like also a better ticketing system, which is older."
"If you're looking to use canned queries, the interface could be a little more straightforward. It's not immediately intuitive regarding how you use it. You have to take a canned query and paste it into an operational box and then you hit a button... They could improve the ease of deploying these queries."
"If Sentinel had a graphical user interface, it would be easier to use. I would also like it to be more customizable."
"They only classify alerts into three categories: high, medium, and low. So, from the user's point of view, having another critical category would be awesome."
"They should integrate it with many other software-as-a-service providers and make connectors available so that you don't have to do any sort of log normalization."
"It has been a challenge with Azure Sentinel to onboard the Syslog server from FortiGate. Azure Sentinel can work better on that shift between the Syslog server and a firewall."
"The following would be a challenge for any product in the market, but we have some in-house apps in our environment... our apps were built with different parameters and the APIs for them are not present in Sentinel. We are working with Microsoft to build those custom APIs that we require. That is currently in progress."
"The technical support should be improved."
"The Splunk SOAR platform was not designed specifically for case management which is why this area needs improvement."
"Splunk's support for integration is subpar and has room for improvement."
"Splunk SOAR can improve IoT/OT security-related case studies or your use cases. Their integration with identity and access management (IAM) solutions is a bit shaky. They don't have good integration with a lot of IAM solutions. They do have good capability in terms of user access management internally, but even with privileged user access, they have a good module. However, if they have to integrate with solutions, such as CyberArk or IBM IAM solutions they are lacking, the visibility of user access is not that much."
"In my opinion, the focus should be on improving its simplicity, specifically the interface, and configuration."
"The application does not work properly and does not pass the log-based configuration. I feel that some kind of review should happen in the application. This review should validate things so that we can get the right information. Splunk does not tell us where the IP address is associated with."
"The algorithm and machine learning have room for improvement and can be more user-friendly."
"The technical support for the Splunk SIEM solution was average."
"What we have seen is if the workflow gets halted or if we want to halt a workflow, it cannot be resumed."
Rapid7 InsightConnect is ranked 21st in Security Orchestration Automation and Response (SOAR) with 2 reviews while Splunk SOAR is ranked 3rd in Security Orchestration Automation and Response (SOAR) with 30 reviews. Rapid7 InsightConnect is rated 8.0, while Splunk SOAR is rated 8.0. The top reviewer of Rapid7 InsightConnect writes "Excellent security orchestration and automation AI features". On the other hand, the top reviewer of Splunk SOAR writes "Takes most of the work away, but the time they take to implement new features is a little bit of concern". Rapid7 InsightConnect is most compared with Palo Alto Networks Cortex XSOAR, CrowdStrike Falcon, ThreatConnect Threat Intelligence Platform (TIP) and ServiceNow Security Operations, whereas Splunk SOAR is most compared with Palo Alto Networks Cortex XSOAR, Cortex XSIAM, ServiceNow Security Operations, Tines and Fortinet FortiSOAR. See our Rapid7 InsightConnect vs. Splunk SOAR report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
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