We performed a comparison between PingID and SailPoint IdentityIQ based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems."The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It provides ease of connecting all our devices."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"We use the product to run different reports."
"It's pretty stable as a product."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"It is a stable tool, which we run in our complex environment."
"The solution is pretty stable and simple to use."
"Security and administration for any new/current access."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"I like IdentityIQ's granular attachment management and certification customization features."
"The compliance features are the most valuable features."
"Provisioning in multiple environments."
"The solution is one of the main security products you need to control access and have visibility into what's happening in your organization. It helps with managing access to applications, ensuring governance, and obtaining certifications."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"We have encountered instances where it is not easy to do authentication."
"The product is not customizable."
"In the beginning, the initial setup was very complex."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"The management console needs to be improved. PingID should revise it."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"The user interface is not very user-friendly."
"The solution's technical support team's response time and skills need improvement since it is an area where there are shortcomings."
"They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version. The new features first appear in the cloud, and after that, they are released for the on-premise version. In the cloud, you have more options and flexibility, which is absolutely normal. They have to have a clear strategy regarding whether they'll support the on-premises version with the same focus. The licensing for on-premise and cloud is a little bit different. They can make it the same."
"The product has poor reporting and analytic capabilities. Reports are not easy to use and its analytic capabilities are limited."
"They should lower the price and technical support should be better."
"If you compare Saviynt and Okta Workforce Identity versus SailPoint IdentityIQ, SailPoint IdentityIQ needs to improve its UI."
"Certifications could include additional access levels or practices."
"The user interface could be slightly improved. It could be made simpler and more user-friendly, however, it is good enough right now."
PingID is ranked 7th in Authentication Systems with 14 reviews while SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 61 reviews. PingID is rated 8.4, while SailPoint IdentityIQ is rated 8.2. The top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, RSA SecurID and Symantec Siteminder, whereas SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, One Identity Manager and ForgeRock.
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