PingID vs UserLock comparison

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Ping Identity Logo
2,208 views|1,841 comparisons
IS Decisions Logo
1,327 views|952 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between PingID and UserLock based on real PeerSpot user reviews.

Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed PingID vs. UserLock Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This is a user-friendly solution.""It's pretty stable as a product.""I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use.""The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in.""The only feature we were looking for in PingID was SSO integration with our existing web app.""What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions.""We use the product to run different reports.""The solution has a smooth and configurable user interface for single sign-on capabilities."

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"The most valuable features are two-factor authentication and real-time logon monitoring.""We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."

More UserLock Pros →

Cons
"We have encountered instances where it is not easy to do authentication.""PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature.""They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement.""If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base.""The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings.""PingID would benefit from a better user interface for integration.""PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer.""PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."

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"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home.""I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."

More UserLock Cons →

Pricing and Cost Advice
  • "PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
  • "PingID's pricing is pretty competitive."
  • "The product is costly."
  • "The pricing is neither too expensive nor too cheap."
  • More PingID Pricing and Cost Advice →

  • "You will be hard-pressed to find better pricing."
  • More UserLock Pricing and Cost Advice →

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    765,386 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging… more »
    Top Answer:The pricing is neither too expensive nor too cheap.
    Top Answer:The management console needs to be improved. PingID should revise it.
    Top Answer:We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice.
    Top Answer:The pricing was great compared to other products we looked at.
    Top Answer:I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process.
    Ranking
    7th
    Views
    2,208
    Comparisons
    1,841
    Reviews
    7
    Average Words per Review
    573
    Rating
    8.4
    11th
    Views
    1,327
    Comparisons
    952
    Reviews
    2
    Average Words per Review
    439
    Rating
    10.0
    Comparisons
    Microsoft Entra ID logo
    Compared 27% of the time.
    ForgeRock logo
    Compared 16% of the time.
    PingFederate logo
    Compared 11% of the time.
    SailPoint IdentityIQ logo
    Compared 8% of the time.
    RSA SecurID Access logo
    Compared 6% of the time.
    Also Known As
    Ping Identity
    Learn More
    Overview
    IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

    Two Factor Authentication & Access Management for Windows Active Directory.

    UserLock helps administrators to manage and secure access for every user, without obstructing employees or frustrating IT.

    Two Factor Authentication on Windows logon, RDP, IIS and VPN connections. UserLock supports 2FA using authenticator applications which include Google Authenticator, Microsoft Authenticator and LastPass Authenticator, or programmable hardware tokens such as YubiKey and Token2.

    Single Sign-On: Secure and frictionless access to Microsoft 365 and other Cloud Applications, using on-premise Active Directory credentials.

    Access Restrictions: Using the contextual information around a user’s logon, UserLock will authorize, deny or limit how a user can access the network, once authenticated.

    Access Monitoring: Track and alert on all users’ logon and logoff activity in real-time. Interact remotely with any session and respond to login behavior. 

    Access Auditing: Record and report on all user connection events to provide a central audit across the whole network.

    Sample Customers
    Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
    Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
    Top Industries
    REVIEWERS
    Manufacturing Company44%
    Financial Services Firm22%
    Healthcare Company11%
    Comms Service Provider11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company11%
    Manufacturing Company8%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Computer Software Company12%
    Financial Services Firm9%
    Government9%
    Construction Company8%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise7%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise9%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business40%
    Midsize Enterprise14%
    Large Enterprise47%
    Buyer's Guide
    PingID vs. UserLock
    March 2024
    Find out what your peers are saying about PingID vs. UserLock and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    PingID is ranked 7th in Authentication Systems with 14 reviews while UserLock is ranked 11th in Authentication Systems with 2 reviews. PingID is rated 8.4, while UserLock is rated 10.0. The top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID Access, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Fortinet FortiAuthenticator, OpenIAM Identity Governance and Silverfort. See our PingID vs. UserLock report.

    See our list of best Authentication Systems vendors.

    We monitor all Authentication Systems reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.