We performed a comparison between Planisware and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have a variety of different modules, but it is mainly used for costs, risks, and resources."
"The area that could benefit from improvement in this Planisware is the project management tool. I have previously used Project Server, which is a Microsoft solution, and I found it to be more user-friendly as it included a client solution. In contrast, with this solution, the only option available is the online version, making it difficult to create activities, milestones, and other necessary components. This is in comparison to Planisware, which offers a more comprehensive solution."
"The solution is performance-oriented and easily customized accordingly to many areas, such as performance KPI."
"It stands out by automating the intricate mechanics of project execution, eliminating the need for highly technical individuals to manage and reconfigure models."
"Overall, our company has all disintegrated systems, and with Planisware, we are getting a very integrated view of my portfolio reporting, cost and load, and everything else."
"There are two things in particular that I enjoy. The first is the portfolio planning section. Another advantage is that it is highly customizable."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"The most important feature of ServiceNow IT Business Management is flexibility."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"The solution is scalable."
"The program is stable."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The solution's user experience and user interface need improvement because they are not that great and intuitive."
"The learning curve is steep and there could be more avenues for opening up learning materials to a broader audience, enabling individuals to gain practical experience with the tool."
"The area that could benefit from improvement in this Planisware is the project management tool. I have previously used Project Server, which is a Microsoft solution, and I found it to be more user-friendly as it included a client solution. In contrast, with this solution, the only option available is the online version, making it difficult to create activities, milestones, and other necessary components. This is in comparison to Planisware, which offers a more comprehensive solution."
"Its stability should be improved. Its stability is the main issue, but we sometimes also have issues with calculations."
"They do not have anything that can assist customers with multi-year roadmap planning."
"More integration is needed with other kinds of products for better collaboration."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"The solution needs a few things in terms of resource management."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
"The user interface could be more modern."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
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Planisware is ranked 7th in Project Portfolio Management with 10 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Planisware is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Planisware writes "A comprehensive project and portfolio management with robust scalability and dedicated long-tenured support team". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Planisware is most compared with Jira, Microsoft Project Server, Smartsheet, Planview PPM Pro and Broadcom Clarity , whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Alfabet IT Planning & Portfolio Management. See our Planisware vs. ServiceNow Strategic Portfolio Management report.
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