Compare Planview Enterprise One vs. ServiceNow IT Business Management

Planview Enterprise One is ranked 1st in Project Portfolio Management with 30 reviews while ServiceNow IT Business Management is ranked 8th in Project Portfolio Management with 4 reviews. Planview Enterprise One is rated 8.2, while ServiceNow IT Business Management is rated 8.6. The top reviewer of Planview Enterprise One writes "Organizes work, provides visibility and accountability". On the other hand, the top reviewer of ServiceNow IT Business Management writes "Quite an extensive solution that's stable and easy to use". Planview Enterprise One is most compared with Planview PPM Pro, CA Clarity PPM and Microsoft Project Server, whereas ServiceNow IT Business Management is most compared with alfabet planningIT, CA Clarity PPM and Micro Focus ALM Octane. See our Planview Enterprise One vs. ServiceNow IT Business Management report.
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Most Helpful Review
Find out what your peers are saying about Planview Enterprise One vs. ServiceNow IT Business Management and other solutions. Updated: January 2020.
399,757 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
We do a lot of big projects which are pretty expensive to structure the product development around and see the progress. Every time we start a project, we have to expense the spends for certain amounts. We need some baselines, like predictive versus actual.The most valuable feature for me is the ease and customizability of reporting.The most valuable feature of this solution is the completeness of the standard, underlying metamodel.It gives us the vast ability to churn out-of-the-box reports and have an overview about approach rates and resource utilization.The most valuable feature of this solution is reporting.The integration stuff from tool to tool, like Projectplace to Planview, to manage projects is the most valuable feature. It keeps all our tasks up-to-date. It closely follows up with everything, which is really cool.The most valuable features are the resource management, the time sheet entry and usage, and the financial planning. With our projects, we primarily focus on resource assignments, as far as determining the actual forecast and actuals of our projects. A lot of it is based off of the resources utilized on those projects. The time based helps us capture the actuals. The amount of time people are spending on working on their project tasks. Because they've built this into the schedule, so we can build the forecast. With financial planning, we're able to look back on what our variance is and if there is anything between the scheduled forecasted hours, dollars against the actual hours, and the costs that they utilize.Our reporting is much better. There is much more visibility on projects, schedules, tasks, and in our milestones. Now, we have a consistent way of reporting out to the committees and getting all of our schedules and milestones.

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The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it.The program is stable.The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete.The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided.

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Cons
The technical people are very competent, but there is so much turnover in the people that we talk to, and that's frustrating. They will say, "We can make this work." Suddenly, that guy has left, and we have no one. Then, we have to start all over.I would like to be able to integrate with Oracle to supplement what we're currently doing with reporting.Configuring the UI in the content management system is too elaborate and too time-consuming.The UI needs improvement. The UI should have more possibilities for users who are not specialized in using Planview. At the moment, it is more of a technical UI. I would like it to be an open user UI.Some of the out-of-the-box reporting is not immediately useful and although it can be configured or customized, there are still improvements that can be made.We had issues with the data rephrasing.I would like a bit more flexibility, as far as the configuration, and have additional capabilities to configure, making it more flexible for our use.Sometimes within the application, when you pull a report, it takes awhile performance-wise for the reports to pull up.

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The only issue for us is the pricing. It’s quite high in comparison with the competition.The interface isn't user-friendly.The cost could be improved. The solution is quite pricey.The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex.

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Pricing and Cost Advice
Our licensing costs are about a quarter of a million dollars per year.Our licensing fees are approximately $50,000 USD annually.With the costs, they were very understanding. Knowing that we were an existing customer, they were very much willing to work with us to make sure that we were able to transition to Enterprise One from PPM Pro.We recently did a new bundle for all of Enterprise One. It includes some of the newer pieces, like Projectplace and LeanKit. It bundled our CTM in with it as well. I think the total came out to be about $900,000 a year. This is for unlimited licenses.In the time that I've used it, we've doubled up the amount of dollars on our intended projects.I think all in we are at $33,000 a year and that includes Projectplace and Planview. We used to have the integration to JIRA, but we don't pay for that anymore.Our licensing costs are probably $150,000 to $180,000 a year with 270 licenses total.I don't think we have necessarily purchased everything that I would have liked to have seen.

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3,854
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2,133
Reviews
31
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899
Avg. Rating
8.1
Views
197
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125
Reviews
4
Average Words per Review
483
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8.5
Top Comparisons
Also Known As
TrouxServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
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Planview
ServiceNow
Overview
Planview Enterprise, Planview's performance management platform, combines project and portfolio management software with adaptive best practices. By integrating the business process management of strategies, services, and projects within a single, Web-based solution, Planview empowers organizations to achieve greater levels of control over their ever-changing environment by dynamically managing money, resources, and capacities.

ServiceNow provides us an integratd platform that manages both IT Operations as well as the Delivery lifecycle. ... It also, creates the necessary insights to make better business decisions from.

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Learn more about Planview Enterprise One
Learn more about ServiceNow IT Business Management
Sample Customers
Zurich Insurance Group, Zumbotel Group, Carphone WarehouseProximus, UNT SYSTEM, SAP SuccessFactors
Top Industries
REVIEWERS
Financial Services Firm25%
Insurance Company22%
Healthcare Company13%
Manufacturing Company13%
VISITORS READING REVIEWS
Software R&D Company15%
Government10%
Comms Service Provider9%
Media Company7%
No Data Available
Find out what your peers are saying about Planview Enterprise One vs. ServiceNow IT Business Management and other solutions. Updated: January 2020.
399,757 professionals have used our research since 2012.
We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.