We performed a comparison between Planview AgilePlace and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, GitLab, Atlassian and others in Enterprise Agile Planning Tools."The "Blocking" feature has helped our scrum masters track impediments and share them at the program level to stakeholders with accountability and detail so that they understand and the action items which can be noted easily."
"We use the board and card hierarchies in terms of sprints so that we can see if we have cross-functional teams that are working on the same projects together, especially when projects have dependencies. The parent-child relationship within cards is really nice so that we can see what kind of dependencies there are when we're trying to get projects finished."
"My team specifically uses our board for all of our Remedy tickets that come in. We had a card for every ticket that we get, and we're able to add the link to that specific ticket there.If I'm out of office, for example, and someone else needs to work a ticket or someone is being contacted to work on a ticket, I don't have to sign on it. Someone else can easily access that ticket because I put the link in there. It's nice. It has a lot of great functionality in there."
"It makes work visible, so everybody knows where everything is. It uses Kanban, and that makes work visible."
"I would say it's highly scalable. LeanKit can scale across the enterprise easily. Every business could probably find a use case for leveraging LeanKit."
"Every feature is valuable. LeanKit is a Kanban-based tool where you have a visual interface that you can use to create various cards and to create boards to house those cards. You can create a board for managing project work. You can create a board to do PI planning. It is pretty close to the agile way of doing business."
"People found the ability to set up different lanes and the ability to see where they're within the progress most valuable. They can use different colored cards or sticky notes, and then they can separate out which cards belong to a department or the initiative they're working on. They can filter who's working on it, and I've got good feedback about that."
"LeanKit is amazing when it comes to getting answers about a given card's status. That's one of the biggest takeaways that we've had. The status is right there on the board. Everybody can see it. You just click on it and it gives you everything that you need to know, especially the comments feature because it gives us a timeline of updates. We use that a lot where we write a comment on the card and then we can see and track progress as we move it across the board."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"It's a very complete solution."
"The program is stable."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"It is a pretty good product. It is really hard to think of things that I'd want to be improved. Sometimes, we use it for project management lessons learned. So, we have three columns, such as Could be Improved, Keep Doing, and Works Really Well. It would be helpful if there was a template set up for something like that because we code different cards based on the category. For example, if something belongs to the Could be Improved category, we may have those cards as yellow, but then I have to change the color of them and put a header. It is not as smooth, but it still works fine. To be honest, I don't have a lot of complaints about it."
"We are a 750-employee company, so we got lucky that our board approved the kind of funding we needed for the solution. But, LeanKit probably needs to reduce its pricing."
"Within the current features, if they can give some ability to show more icons on the card, it would be helpful. It would help us in showing more data on the cards."
"The integration with the Enterprise One product is probably an area for improvement. It's not really broken. It's just that it is such a handy tool and a great way to visually manage things. There is a very limited hookup/integration between Enterprise One, which is the master Planview tool, and LeanKit. While they are looking at this on their roadmap, it definitely needs to happen. There is a lot of opportunity there."
"Our overall impression of Leankit has been very positive, however, our experience with the JIRA integration into our Leankit boards was much harder than we anticipated and that could be improved by simplifying it somehow."
"They have a feature called Instant Coffee. It was in the beta phase. They released it from beta, and now, it is a legit thing. We were in the pilot here. I liked the idea of Instant Coffee, and I like how it is integrated, to some degree, with LeanKit, but I have two big rocks to throw at them on this. The first one is that Instant Coffee does not save your work very well in terms of saving it in formats that you can then go back and edit as Visio would. It leads to the next point, which is, we're not really clear on what they're trying to do with Instant Coffee. I feel that they're trying not to reinvent Visio, Miro, and other software programs out there that do mapping, visual diagrams, etc. Miro is fantastic in that regard. I gather they're not trying to reinvent Miro, but it sure would be nice if it had more aspects of Miro in it, such as being able to draw arrows and write on them on the top."
"The biggest improvement would be the API and data connections and making the data more accessible or quicker to access. One of our team members has brought up actual-time tracking on a card as a potential improvement. They had an interest in knowing how long a specific card had been worked on by a specific user or somebody that was assigned to that card. But there's not really a way for them to start and stop a time that they were actually working on it, except for if we created a different lane and they dragged it into the lane and then stopped using it in the lane."
"There's room for improvement with the Instant Coffee feature. There are other businesses that have been interested in leveraging a virtual whiteboard or sticky note capability and how Instant Coffee was developed has not met the mark."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"The solution needs a few things in terms of resource management."
"A major improvement we would like to see is definitely around agile management."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"The cost could be improved. The solution is quite pricey."
"The interface isn't user-friendly."
"Dashboard interface is limited functionally and not very user friendly"
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Earn 20 points
Planview AgilePlace is ranked 11th in Enterprise Agile Planning Tools while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Planview AgilePlace is rated 9.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Planview AgilePlace writes "Gives us visibility into projects and enables users to leave comments on different projects". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Planview AgilePlace is most compared with Jira, Microsoft Azure DevOps, Jira Align, Rally Software and JIRA Portfolio, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet.
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