Ray VeenemaPortfolio Manager at State Of Delaware
Manish RajoraProject Manager at IT Solutions India Pvt Ltd
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"We've brought our portfolio altogether. We have had multiple ways of reporting out what our portfolio is, whether it's in Excel, Word, or in different places. We brought all of our projects together in one place. That has worked out well for us. We've been able to manage the work on Gantt charts and our resources better. The big thing for us on research and development is around managing people's time, on which projects they are working on, and how much effort does it take to launch our projects."
"With the lifecycles, it helps us step through our processes easier. We'll take a process and create it in Visio, then we'll go and implemented in Planview. Anytime that we have to do a new process, this is what we use. We just step it through the lifecycles and the configure screens are very easy to use. The fields that you need are easy to use."
"Planview has helped connect funding and strategic outcomes with work execution. That is the key use that we have for it. We use it to validate the work that we're doing and the funding that we need. The difference between the previous version and current version for us would be the ICPM and the way it gives us different scenarios. We can go in and build that out."
"I like that everyone is able to see the same data. All of our users who aren't just time reporters have read access to all the data that is out there. So, it is one source of truth where everybody can go in and see the exact same data that everybody else sees. It is transparent."
"The portfolio management gives you a view of all the projects as well as all the information about the total amount of effort, time, and cost being spent on the projects. It gives the organization how much money and effort should be spent towards projects so they can budget and do better capacity planning in the next fiscal year. It gives them visibility into their resources and if they have capacity."
"The biggest impact for using Planview currently would be to understand the true costs of projects. We are trying to get to a point where not only do we take into account technical costs, but what the business cost is. Trying to integrate our business right now into Planview is helping us identify the true cost of the investments that we make so we can try and understand their value."
"We have a fairly good picture of time tracking."
"The look and feel of it is pretty clean."
"We use PPM Pro with Projectplace. It is absolutely 100 percent fantastic. Now, we can give people that more collaborative, comfortable look and feel with a Kanban board view. We give them a smart app that goes along with it, essentially not having to worry about using rigid project management. They are very complementary towards each other: PPM Pro and Projectplace. What one is not so strong in, the other one has strengths in it. It is fantastic."
"It gave us a clarity of purpose. Everybody knows what they are doing and that they are all aligned: Managers know what employees are doing. Employees know what they are doing and the managers think they should be doing. That is the clarity which really helps in efficiency."
"Time tracking, portfolio management reporting, and what-if analysis create visibility into project planning, resource capacity, and demand planning."
"Flexibility is the most valuable feature of the solution. We're able to do a lot of integrations with ConnectWise, which is another IT services tool that we use. So, we can integrate with that, and it's pretty flexible. We just went live a couple of weeks ago, but already we're able to bring visibility into our resource utilization and project status with clients."
"It has helped us make good decisions in terms of what projects to take or how to prioritize projects when we have multiple directors from the business or product. It has definitely helped us prioritize and work on our critical things."
"It is flexible, because so far we haven't been able to figure out anything that it cannot do. It's highly configurable. We've added custom field design screens to fit our needs, develop reports, and dashboards that give us the ability to deliver much better information, especially to senior IT management."
"The most valuable feature of this solution is that my team can use one tool that's reliable, scalable, and provides the leadership team visibility to what's going on."
"The most valuable feature of this solution is reporting."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"The program is stable."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The interface is extremely user-friendly."
"Stable and scalable solution."
"Recently, we have gotten on a newer version. We're currently on version 15. Some of the things that we've been running into roadblocks on, it looks like the solutions will be coming out in versions 17 or 18. So, we have to upgrade before somethings can get completed."
"I would suggest for the request module that they open up the fields and columns so it's like we are doing our work in the work module. You can't do that with today. We also have to make sure that the fields can go both ways with the request and work modules. Including fields in the column sets would be helpful, because today they only use attributes."
"We have required more time from our resource managers to spend time in the tool. The adoption has been slower than we would have hoped. So, I would think from a rollout perspective, if Planview could help us with material which gets non-Planview users or previously light Planview users to become more heavy users of the system, then this would help us with the rollout."
"There can be improvement on the sense of urgency because a lot of times we've exhausted everything that we can, and now, we're reaching out. So, it isn't a, "Well, have you tried to reboot this?" We've already done everything. Once we put in a ticket, there should be more of a sense of urgency on it."
"I would like to see more documentation pieces. Right now, they do have the content repository. I would like to see more out-of-the-box features with document repository capabilities."
"I would like to be able to copy and paste from Excel into work and assignments along with roles and hours, as opposed to having to type it out one by one."
"There's still a lot of reluctance within the organization. We're not using all of the capabilities that we have today. We're still doing our strategic and capital investment planning on spreadsheets rather than using the capabilities that exist within Enterprise One. I definitely need to leverage the experts here at Planview to help drive a culture change. There's just a lot of reluctance on behalf of people within the company to put data into the tool."
"Our version is definitely set up a bit more waterfall world. It would be better if some of the agile features were more in the standard product."
"One thing in particular I'd suggest is that we used the fast track service to implement PPM Pro. While it had a lot of value to it, people may be expecting a different experience. An experience where maybe an entourage of consultants come onsite to help you do the implementation, as opposed to working over the phone with just one resource. This might be an option to offer later down the road where there are complex implementations."
"We found that sometimes when they have monthly rollouts that there might be some unintended consequences."
"The initial setup was a little complex. There is so much to customize. It'd be good to have some templates out-of-the-box."
"The biggest things are the status notes and internal notes. They have made some great improvements these past couple of weeks, but they are still lacking a bit. There are still a little kludgy. It just needs to be a bit more straightforward with notes, copying and pasting. They've made huge improvements, but it still could do some work. E.g., for some reason, the formatting is still looking a little bit weird on selecting different fonts."
"We don't use their existing dashboard functionality. Hopefully, with the new reporting release that is coming out in November, we will be able to evaluate as to how we can leverage that. What I hear, "Everyone has either a Tableau or something else because Planview doesn't provide a dashboard." We should not need to use another tool. Planview has the data, so it should be able to give us what we want. This would also reduce costs since we are paying licenses for those tools too."
"Connecting funding and strategic outcomes with work execution is a challenge right now for us. Part of what we are facing is we have a couple of drivers of where projects are coming from. One of them is our innovation group. They are just sort of tangentially using PPM Pro for recording the status of projects and not really planning them within there. We need a stronger link between our current financial reporting system and Planview PPM Pro, so we can start to more easily record our external costs in the tool."
"Integrating with other tools should be easier and more straightforward."
"This solution does not work well as a task management system because it is very difficult to expand beyond just the basic tasks, and this would be a worthwhile area for improvement."
"The cost could be improved. The solution is quite pricey."
"The interface isn't user-friendly."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"I would like to see some artificial intelligence incorporated into the management functions."
"Dashboard interface is limited functionally and not very user friendly"
"We are on the Flex licenses."
"We have unlimited licenses for all of our functionalities. Since we went global, we went with that model."
"The cost of other pieces and integrating them in needs improvement."
"We have portfolio managers, resource managers, project managers, and time reporting licenses. These are the licenses that we have."
"I don't think we have necessarily purchased everything that I would have liked to have seen."
"We have several hundred licenses. It costs us several hundred thousand dollars a year."
"We overbought our licenses. We looked at our needs three to four years down the road and tried based our contract on that. However, we were over aggressive. We use about a third of the licenses that we have. We're looking to adjust the makeup so we can start utilizing the amount of money that we are spending. Right now, we're overspending, and my organization is not seeing the value in Planview because we are paying so much for licenses that we're not using."
"Our licensing costs are probably $150,000 to $180,000 a year with 270 licenses total."
"The cost was in line."
"$6 million has been the return on investment so far, and that was because of work intake. Now that we are scrutinizing the work intake and asking questions like, "Is there an alternative to your $10 million project?" We had one project come in for $10 million, scrutinize it through our gate review process, and wound up with the alternative, which was $3.8 million. So, a $6 million savings."
"We have their Flex plan."
"Because we have PPM Pro with Project place, we transitioned to the Flex model."
"A collaboration of all their tools truly gets the biggest bang for the buck."
"Bulk volume discounts are a little better. Right now we have to buy in lots of 20 at $200 a license. That's a little steep. For example, with Service Now, I pay $48 a seat for a license."
"Pricing was fair and I thought it was comparable to the other ones that we looked at. Other than ServiceNow, it was the most expensive, but we knew we were going to get a lot of value for that, so we went with it. We paid $40,000 for the implementation and for the workshops."
Earn 20 points
Planview PPM Pro provides a top down approach to project portfolio management (PPM) completely hosted in a secure cloud platform. Planview PPM Pro software provides visibility into your programs, projects, and people to enable visibility, alignment, and improved execution across your enterprise.
ServiceNow provides us an integratd platform that manages both IT Operations as well as the Delivery lifecycle. ... It also, creates the necessary insights to make better business decisions from.
Planview PPM Pro is ranked 2nd in Project Portfolio Management with 21 reviews while ServiceNow IT Business Management is ranked 5th in Project Portfolio Management with 5 reviews. Planview PPM Pro is rated 8.0, while ServiceNow IT Business Management is rated 8.6. The top reviewer of Planview PPM Pro writes "Makes it a lot easier in our management team to be able to visualize and view the data that we're capturing". On the other hand, the top reviewer of ServiceNow IT Business Management writes "Stable and scalable, could improve dashboards and visualization". Planview PPM Pro is most compared with Planisware, JIRA Portfolio, Asana, SAP Portfolio and Project Management and Planview Projectplace, whereas ServiceNow IT Business Management is most compared with Microsoft Azure DevOps, Jira, Broadcom Clarity PPM, Alfabet IT Planning & Portfolio Management and Microsoft Project Server. See our Planview PPM Pro vs. ServiceNow IT Business Management report.
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