We performed a comparison between Planview ProjectPlace and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I love the collaborative nature just from my role to help. I'm a strategist. I help manage those large strategic projects. Implementation is one significant piece of my role, but I love the collaboration that can exist within the tool."
"It simplifies the management of our day-to-day work and brings all our processes into a single place where we can plan our activities, monitor them, and take any actions accordingly."
"Clarizen's slide publisher is one of my favorite features."
"The workspace ease, navigation, and portfolios are the most valuable aspects of this solution. I just got access to the portfolios from my upper management, so I'm able to look at our specific SRE portfolio to see what's a priority, look at how many hours we've tracked, and things like that. I'm not so much included in the budgeting but it's important to see what projects are higher priority and so forth."
"It is a complete solution. It is very useful for the management of our internal processes."
"Projectplace absolutely supports collaboration in real-time. It's probably one of the best tools out there for collaboration. It affects the project's progress quite a bit. I have started two very similar projects in two separate business units, on very similar teams. I did one with Enterprise One, I did one with Projectplace just to see how the mileage would vary. The one with Projectplace had a very short cycle time so we were able to finish the project earlier. The one with Enterprise One was less engaging and it took a little more time. Because we were tracking the tasks inside the schedule it was not on the cards."
"Projectplace has excellent collaboration features, including some nice kanban boards. We use DocuSign, and Planview just integrated it into Projectplace, so that was helpful. And I like the fact that it links to Enterprise One, the other Planview tool that we use to manage our capital portfolio."
"Right from the initial steps, we found this product easy to use."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"It's a very complete solution."
"You don't need a lot of plugins."
"The resource manager is useful."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"It is not easy. The deployment of the application and its functionalities are not easy. It is a complex process to create accounts, names, and catalogs."
"Planview is a resource management and project management system. Projectplace allows you to create boards and associate some of Planview's work breakdown structure as a top-level tree under which you can place cards, but there are many limitations because when you make a change in Planview, it is reflected in Projectplace. However, except for a few specific things, changes made in Projectplace are not ported back to Planview. At this point, they're two completely different products. The flaw is that there is very little integration between the two."
"We'd like to see a heartier connection between Projectplace and Enterprise One. We know that's on their roadmap, but they haven't gotten there yet. Planview could also make better use of Projectplace's template capability."
"The reporting end of it needs improvement. There should be more reporting, more data at your fingertips. It should be easier and a little more user-friendly. I know there is some there, but it's just how do you get more meat on the bones, if you will, of what's available."
"They should also improve the interface. There are other competitors like Microsoft Project for the web, Wrike, Team Gantt who have a way better, modern user interface."
"The time reporting is an excellent feature that they can show from an individual. The only problem I see is the description field. You can't increase that field, like to pull the column and widen the column that I've seen. I'm not seeing anywhere you could do that. Because you may have some of these cards that start with the same name and you only have so much real estate. There should be a way to adjust those columns somewhat so you can look at the description or hover over it and it tells you what the description is."
"An area of improvement is customer support and services. Sometimes, the issue reported is not resolved within a specific timeframe, and the technical consultants who are approached for the requirement finalization can be better in terms of understanding the requirements. Sometimes, there is a gap in understanding the requirements. Other than that, the solution is fine."
"If the mobile app were improved to show more information then it would be good."
"The solution needs a few things in terms of resource management."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"The cost could be improved. The solution is quite pricey."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"A major improvement we would like to see is definitely around agile management."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"The product comes with little options out of the box."
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Planview ProjectPlace is ranked 16th in Project Management Software with 11 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Planview ProjectPlace is rated 8.4, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Planview ProjectPlace writes "You can access the solution anywhere from any part of the world". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Planview ProjectPlace is most compared with Microsoft Project, Planview Portfolios, Planview PPM Pro, Asana and Jira, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our Planview ProjectPlace vs. ServiceNow Strategic Portfolio Management report.
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