Compare Planview Projectplace vs. ServiceNow IT Business Management

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Most Helpful Review
Find out what your peers are saying about Atlassian, Planview, Microsoft and others in Project Management Software. Updated: May 2021.
510,204 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"I love the collaborative nature just from my role to help. I'm a strategist. I help manage those large strategic projects. Implementation is one significant piece of my role, but I love the collaboration that can exist within the tool.""The workspace ease, navigation, and portfolios are the most valuable aspects of this solution. I just got access to the portfolios from my upper management, so I'm able to look at our specific SRE portfolio to see what's a priority, look at how many hours we've tracked, and things like that. I'm not so much included in the budgeting but it's important to see what projects are higher priority and so forth.""Projectplace absolutely supports collaboration in real-time. It's probably one of the best tools out there for collaboration. It affects the project's progress quite a bit. I have started two very similar projects in two separate business units, on very similar teams. I did one with Enterprise One, I did one with Projectplace just to see how the mileage would vary. The one with Projectplace had a very short cycle time so we were able to finish the project earlier. The one with Enterprise One was less engaging and it took a little more time. Because we were tracking the tasks inside the schedule it was not on the cards."

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"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided.""The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete.""The program is stable.""The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it.""The interface is extremely user-friendly.""Stable and scalable solution."

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Cons
"The reporting end of it needs improvement. There should be more reporting, more data at your fingertips. It should be easier and a little more user-friendly. I know there is some there, but it's just how do you get more meat on the bones, if you will, of what's available.""The time reporting is an excellent feature that they can show from an individual. The only problem I see is the description field. You can't increase that field, like to pull the column and widen the column that I've seen. I'm not seeing anywhere you could do that. Because you may have some of these cards that start with the same name and you only have so much real estate. There should be a way to adjust those columns somewhat so you can look at the description or hover over it and it tells you what the description is.""They should also improve the interface. There are other competitors like Microsoft Project for the web, Wrike, Team Gantt who have a way better, modern user interface."

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"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex.""The cost could be improved. The solution is quite pricey.""The interface isn't user-friendly.""The only issue for us is the pricing. It’s quite high in comparison with the competition.""I would like to see some artificial intelligence incorporated into the management functions.""Dashboard interface is limited functionally and not very user friendly"

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Questions from the Community
Top Answer: The workspace ease, navigation, and portfolios are the most valuable aspects of this solution. I just got access to the portfolios from my upper management, so I'm able to look at our specific SRE… more »
Top Answer: When I export or print, there should be a way to print the descriptions with that model, milestones, and there might be, I just don't know what that is. When you download the PDF, it only shows the… more »
Top Answer: The biggest thing that I'm trying to hunt down is the integration with Projectplace possibilities with other tools such as with our development team that is using JIRA. Our information systems and… more »
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Ranking
Views
424
Comparisons
261
Reviews
3
Average Words per Review
2,089
Rating
9.0
Views
2,827
Comparisons
2,325
Reviews
6
Average Words per Review
473
Rating
8.5
Popular Comparisons
Also Known As
Projectplace
ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
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Overview

By combining online team collaboration tools with powerful project management software, Projectplace provides everything you and your dispersed team needs to manage group projects and complete daily tasks. Start a free trial and see how easy it is to plan team projects, schedule tasks, collaborate on documents, and track your team’s progress using integrated Kanban boards, Gantt charts, and communication tools.

ServiceNow provides us an integratd platform that manages both IT Operations as well as the Delivery lifecycle. ... It also, creates the necessary insights to make better business decisions from.

Offer
Learn more about Planview Projectplace
Learn more about ServiceNow IT Business Management
Sample Customers
Thomas Jefferson University Hospitals, Florida Virtual Campus, Amazing.com, 2degrees NZ, Kendrick Content & Consulting
Proximus, UNT SYSTEM, SAP SuccessFactors
Top Industries
VISITORS READING REVIEWS
Computer Software Company35%
Manufacturing Company9%
Wholesaler/Distributor9%
Non Profit7%
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider13%
Financial Services Firm11%
Government8%
Company Size
No Data Available
REVIEWERS
Small Business43%
Midsize Enterprise29%
Large Enterprise29%
Find out what your peers are saying about Atlassian, Planview, Microsoft and others in Project Management Software. Updated: May 2021.
510,204 professionals have used our research since 2012.

Planview Projectplace is ranked 7th in Project Management Software with 3 reviews while ServiceNow IT Business Management is ranked 5th in Project Portfolio Management with 6 reviews. Planview Projectplace is rated 9.0, while ServiceNow IT Business Management is rated 8.6. The top reviewer of Planview Projectplace writes "The transparency and ability to drive ownership to the person who owns a task has been very helpful". On the other hand, the top reviewer of ServiceNow IT Business Management writes "Stable and scalable, could improve dashboards and visualization". Planview Projectplace is most compared with Planview PPM Pro, Planview Enterprise One, Jira and Smartsheet, whereas ServiceNow IT Business Management is most compared with Microsoft Azure DevOps, Jira, Broadcom Clarity PPM, Alfabet IT Planning & Portfolio Management and Micro Focus ALM Octane.

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We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.