Compare Pomeroy Service Desk Outsourcing vs. Stefanini TechTeam Service Desk Outsourcing

Pomeroy Service Desk Outsourcing is ranked 8th in Service Desk Outsourcing while Stefanini TechTeam Service Desk Outsourcing which is ranked 21st in Service Desk Outsourcing. Pomeroy Service Desk Outsourcing is rated 0, while Stefanini TechTeam Service Desk Outsourcing is rated 0. On the other hand, Pomeroy Service Desk Outsourcing is most compared with , whereas Stefanini TechTeam Service Desk Outsourcing is most compared with .
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Ranking
8th
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202
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95
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0
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21st
Views
111
Comparisons
37
Reviews
0
Average Words per Review
0
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N/A
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Pomeroy
Stefanini TechTeam
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Overview
Pomeroy Service Desk Outsourcing, an IT managed services and technology provider, supports hundreds of customers in the provision of Service Desk, and Hardware and Software Support services. Pomeroy Global Service Desk is HDI-certified, and it provides client end-users with highly responsive incident resolution using the right combination of ITIL driven processes, tools and standards. When integrated with Pomeroy's Hardware and Software Support services with the support provided by their national network of field technicians, whether on client sites, or remotely dispatched to the user's desk. Pomeroy's certified Service Desk analysts and field engineers respond to more than 3 million incidents and requests annually, support desktops, laptops, tablets, mobile devices, servers, printers and other peripherals, and manage regional logistics centers.Stefanini TechTeam Service Desk Outsourcing provides multilingual, multi-location, multichannel approach that workforce is supported in the right languange, from the riight location, at the right time with the right tools, processes and technology. Support Services includes: Single Point of Contact support (SPOC), Business and Proprietary applications, Common off-the-shel software, Desktop hardware and networking, ID Management, Remote access support, ITIL best practices methodologies and Lean Six Sigma process improvement.
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Sample Customers
Global Pharma & Manufacturing CompanySanofi
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