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Presence Technology vs salesforce.com Desk.com [EOL] comparison

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Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between Presence Technology and salesforce.com Desk.com [EOL] based on real PeerSpot user reviews.

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767,319 professionals have used our research since 2012.
Featured Review
Use Presence Technology?
Anonymous User
Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier.
Yes, we learned to be more careful about selecting products and we ended up using a different product which is superior.
Ranking
41st
out of 169 in CRM
Views
236
Comparisons
224
Reviews
0
Average Words per Review
0
Rating
N/A
Unranked
In CRM
Buyer's Guide
CRM
March 2024
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767,319 professionals have used our research since 2012.
Comparisons
Also Known As
Desk.com, Salesforce Assistly
Learn More
Presence Technology
Video Not Available
Salesforce
Overview
Presence Technology offers a variety of solutions to improve and invigorate Contact Centers. Presence is proven technology that has been utilized in Contact Centers throughout the world, and provides solutions for the most demanding Contact Center requirements.

Desk.com's all-in-one support app has everything fast-growing business need to provide fast, awesome customer service. It's easy to get up and running. You can see all of your cases in one place and engage with customers across all channels (Twitter, Facebook, phone, email, chat, and discussion boards) in one easy-to-use desktop, and get the insights you need to grow your business. Desk.com automatically integrates with Salesforce and scales no matter how big your business grows. Desk.com is used by thousands of companies including Yelp, Asana, Disqus, Square, iHeartRadio, Munchery, and One Kings Lane.

Sample Customers
Acierto.com, Adarve Corporaci‹n de Servicios, Algar Tecnologia, Alliance RecuperaÊo de Cr_dito, Anšlisis Survey, Arriva Medical, Balearia, BankAtlantic, Bath Fitter, Bayview Financial, BlueLinx, Caja Morelia Valladolid, ContactNova
One Kings Lane, Munchery, ZenPayroll, Spotify, SoundCloud, Pandora
Buyer's Guide
CRM
March 2024
Download Free Report
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
DOWNLOAD NOW
767,319 professionals have used our research since 2012.

Presence Technology is ranked 41st in CRM while salesforce.com Desk.com [EOL] doesn't meet the minimum requirements to be ranked in CRM. Presence Technology is rated 0.0, while salesforce.com Desk.com [EOL] is rated 4.0. On the other hand, the top reviewer of salesforce.com Desk.com [EOL] writes "Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier. ". Presence Technology is most compared with Ontraport, Constant Contact Lead Gen & CRM, Bixpand, Greenrope and Simply CRM, whereas salesforce.com Desk.com [EOL] is most compared with .

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