Trend Micro and Prisma Cloud offer competitive pricing, flexible licensing options, and strong ROI. However, Trend Micro is praised for its anti-malware protection, virtual patching, and intrusion detection, while Prisma Cloud is commended for its visibility across multi-cloud environments, advanced threat detection, and compliance automation. Trend Micro users appreciate its UI but note issues with performance impact and customer support, while Prisma Cloud users highlight the need for better UI, integration, documentation, and training resources.
The summary above is based on 177 interviews we conducted recently with Trend Micro Deep Security and Prisma Cloud by Palo Alto Networks users. To access the review's full transcripts, download our report.
"Our most important features are those around entitlement, external exposure, vulnerabilities, and container security."
"The CSPM module has been the most effective. It was easy to deploy and covered all our accounts through APIs, requiring no agents. Wiz provides instant visibility into high-level risks that we need to address."
"The solution is very user-friendly."
"I like Wiz's reporting, and it's easy to do queries. For example, it's pretty simple to find out how many servers we have and the applications installed on each. I like Wiz's security graph because you can use it to see the whole organization even if you have multiple accounts."
"The product supports out-of-the-box reporting with context about the asset and allows us to perform complex custom queries on UI."
"Out of all the features, the one item that has been most valuable is the fact that Wiz puts into context all the pieces that create an issue, and applies a particular risk evaluation that helps us prioritize when we need to address a misconfiguration, vulnerability, or any issue that would put our environment into risk."
"With Wiz, we get timely alerts for leaked data or any vulnerabilities already existing in our environment."
"The first thing that stood out was the ease of installation and the quick value we got out of the solution."
"Prisma Cloud helped us with compliance. Most of my deployments have been greenfield, so I don't have a benchmark to compare how the security posture has improved. I've always used this from day zero of the configuration. However, I can say that the compliance checks for PCI, DSS, HIPAA, etc., made my life simpler. I don't need to look at each of these standards and compare the rules I have in place."
"The most valuable feature is the option to add custom queries using the RQL language that they supply so that we can customize the compliance frameworks to what we need to look for."
"One of the most valuable features is the compliance of RedLock, which we are using for any issues with security. It flags them and that's the primary objective of that feature."
"Technical support is quite helpful."
"I was looking for a vulnerability scanner and I was looking for one place in which I could find everything. This tool not only does vulnerability scanning, but it also gives me an asset management tool."
"The most valuable feature of Prisma Cloud is WAF (web application firewall)."
"The product is quite good for providing multi-clouds or cross-cloud security from a single-pane -of-glass."
"The policies that come prepackaged in the tool have been very valuable to us. They're accurate and they provide good guidance as to why the policy was created, as well as how to remediate anything that violates the policy."
"They release timely updates and have efficient prediction features for threat detection."
"It has improved functions by bringing us complete security on our clients' virtual environment."
"Trend Micro Deep Security is a complete solution and all the threat management has been taken care of."
"The tool provides information on server activities and hosts."
"The traceback feature in XDR is amazing. You can trace back an attack. You can playback where an attack actually occurred and see how the attacker moved. We can easily show this to management, and it makes it easy to make them understand and convince them, which is the best thing."
"The VPN is the most prized characteristic of Trend Micro Deep Security, which in addition addresses all zero-day vulnerabilities. This allows us to confidently transfer our system physically, as it presents to the external world, whether it be an intruder or a hacker, that our system is completely secure without any weak spots. Even if the latest security patches have not been installed or updated, the software virtually covers them for you."
"The initial setup was straightforward."
"You can scale the solution to different versions."
"The solution's container security could be improved."
"Wiz's reporting capabilities could be refined a bit. They are making headway on that, but more executive-style dashboards would be nice. They just implemented a community aspect where you can share documents and feedback. This was something users had been requesting for a while. They are listening to customer feedback and making changes."
"We wish there were a way, beyond providing visibility and automated remediation, to wait on a given remediation, due to a critical aspect, such as the cost associated with a particular upgrade... We would like to see preventive controls that can be applied through Wiz to protect against vulnerabilities that we're not going to be able to remediate immediately."
"The only small pain point has been around some of the logging integrations. Some of the complexities of the script integrations aren't supported with some of the more automated infrastructure components. So, it's not as universal. For example, they have great support for cloud formation and other services, but if you're using another type of management utility or governance language for your infrastructure-as-code automation components, it becomes a little bit trickier to navigate that."
"We're looking at some of the data compliance stuff that they've got Jon offer. I know they're looking at container security, which we gonna be looking at next."
"We would like to see improvements to executive-level reporting and data reporting in general, which we understand is being rolled out to the platform."
"The reporting isn't that great. They have executive summaries, but it's only a compliance report that maps all current issues to specific controls. Whether you look at one subscription or project, regardless of the size, you will get a multipage report on how the issues in that account map to that control. Our CSO isn't going to read through that. He won't filter that out or show that to his leadership and say, "Here's what we're doing." It isn't a helpful report. They're working on it, but it's a poor executive summary."
"One significant issue is that the searches are case-sensitive, so finding a misconfigured resource can become very challenging."
"While the code security feature has undergone recent enhancements, there is room for improvement in terms of its cost module."
"The solution does not currently support servers for GCP."
"They could improve more features for the enterprise version of the solution."
"Prisma Cloud's dashboards should be customizable. That's very important. Other similar solutions are more elastic so you have the power to create customized dashboards. In Prisma Cloud, you cannot do that."
"Some of the usability within the Compute functionality needs improvement. I think when Palo Alto added on the Twistlock functionality, they added a Compute tab on the left side of the navigation. Some of the navigation is just a little dense. There is a lot of navigation where there is a tab and dropdowns. So, just improving some of the navigation where there is just a very dense amount of buttons and drop-down menus, that is probably the only thing, which comes from having a lot of features. Because there are a lot of buttons, just navigating around the platform can be a little challenging for new users."
"The automation capabilities are growing each day, but the problem is that the updates are not that frequent. There are some services on Amazon that have come out with updates, and Azure is also getting up to date. But Prisma takes some time to follow. There's a time gap that Prisma inherits from these clouds. I understand why it takes some time, but that time should be reduced."
"We had some teething issues with Prisma Cloud by Palo Alto Networks, but overall, it did what we expected."
"Currently, custom reports are available, but I feel that those reports are targeting just the L1 or L2 engineers because they are very verbose. So, for every alert, there is a proper description, but as a security posture management portal, Prisma Cloud should give me a dashboard that I can present to my stakeholders, such as CSO, CRO, or CTO. It should be at a little bit higher level. They should definitely put effort into reporting because the reporting does not reflect the requirements of a dashboard for your stakeholders. There are a couple of things that are present on the portal, but we don't have the option to customize dashboards or widgets. There are a limited set of widgets, and those widgets don't add value from the perspective of a security team or any professional who is above L1 or L2 level. Because of this, the reach of Prisma Cloud in an organization or the access to Prisma Cloud will be limited only to L1 and L2 engineers. This is something that their development team should look into."
"The default reports provided don't provide much insight."
"Deep Security's reporting functionality could be improved."
"The cost is very high."
"Their support should be improved. We need support in the UAE, but it is always going to some other country or region, and the time schedule is not suitable for us."
"The solution could use more integration."
"Requires simplification, a fair amount of trouble shooting required."
"There is room for improvement with Trend Micro Deep Security, as there are instances where installations may need to be redone. There seem to be glitches when working with older Windows servers, such as those from 2003 or 2005, requiring us to uninstall and reinstall the product to resolve the issue."
"The licensing structure could improve."
More Prisma Cloud by Palo Alto Networks Pricing and Cost Advice →
Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 81 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 80 reviews. Prisma Cloud by Palo Alto Networks is rated 8.4, while Trend Micro Deep Security is rated 8.6. The top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". On the other hand, the top reviewer of Trend Micro Deep Security writes "Offers excellent endpoint protection and great stability ". Prisma Cloud by Palo Alto Networks is most compared with Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub, CrowdStrike Falcon Cloud Security and AWS GuardDuty, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security and VMware Carbon Black Endpoint. See our Prisma Cloud by Palo Alto Networks vs. Trend Micro Deep Security report.
We monitor all Cloud Security Posture Management (CSPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
