Proofpoint Email Protection vs TitanHQ SpamTitan comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Sep 5, 2023

We compared TitanHQ SpamTitan and Proofpoint Email Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: TitanHQ SpamTitan offers a user-friendly interface, detailed reporting, and multi-layered security with advanced features like rate limiting, user-managed allow/block lists, and geo-blocking. Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts.

  • Room for Improvement: TitanHQ SpamTitan users want a lower false positive rate and enhancing logging features. Proofpoint Email Protection could make its interface clearer and simplify admin management.

  • Service and Support: TitanHQ SpamTitan's customer service and support are commended for their responsiveness and ability to explain things in simple terms. Proofpoint Email Protection’s customer service is described as responsive, professional, and knowledgeable. However, there are some concerns about availability.

  • Ease of Deployment: The feedback on the initial setup of TitanHQ SpamTitan is mixed. Some users found it challenging and noted the lack of a proper onboarding procedure. Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills.

  • Pricing: Users appreciate SpamTitan’s cost-effectiveness and flexibility. They find the licensing agreement seamless and accommodating. The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable.

  • ROI: TitanHQ SpamTitan is highly regarded for its ability to save time and costs, boost profitability, enhance security, and improve productivity. It effectively combats spam, phishing emails, and viruses. Proofpoint Email Protection stands out with its robust phishing signature file, surpassing competitors in threat detection.

Comparison Results: SpamTitan's most valuable features include its user interface, layered security, and reporting. Users suggest improvements to SpamTitan's logging and false positive rates. Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration.

To learn more, read our detailed Proofpoint Email Protection vs. TitanHQ SpamTitan Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It was easy to set up.""They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC.""The anti-spam features are excellent on the email firewalls.""The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted.""The solution's technical support is good. I rate the technical support a ten out of ten.""It's very good at identifying threats.""Proofpoint is the main tool for blocking spam because it denies the connection altogether.""The initial implementation is pretty easy to handle."

More Proofpoint Email Protection Pros →

"It is way more than just spam filtering. The reason I bought it was not just to control our spam, but to stop the evil guys from sending us phishing or all sorts of harmful emails. I can see the daily or weekly reports of how many of those types of things that it stops for me.""The discovery work to resolve [issues] has gotten so much easier because we can see what's going on right at the edge of our incoming and our outgoing mail. A regular tech support dude can log in... and get a very practical view of what is going on...""SpamTitan has absolutely helped to improve our spam catch rate, as well as our false positive rate.""The granularity of the setup is most valuable. It has all the features we need from global settings to per-user settings. We are pretty happy with it.""SpamTitan has made it easier to manage spam. When other solutions I've used quarantined something, an admin had to manually find and release it. With SpamTitan, the end-user can monitor it themselves and release their own quarantined items. It's faster and less work.""They have something called Pattern Filtering, which has been a godsend... For example, if I don't want any email to ever come through that has the term "hot dog" in it, whether it be in the subject, the title, or anywhere else, I can immediately block such emails, company-wide. That has saved me so much time.""The user interface is great. Everything is in the browser; it is easy to set up and there are not a lot of tabs.""[One of the] things that make[s] it really attractive to end-users... is their ability to manage their own spam queues via the reports that SpamTitan offers. It allows them to determine what is spam and what isn't."

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Cons
"Integration and filtering out who you want and don't want to have integrated ID could be improved.""The stability and UI are the two areas of the solution with certain shortcomings that need improvement.""It's scalable, but the devil's in the details — you have to know your email volumes.""The scalability can be improved, and the solution can be optimized.""The price could be improved.""The initial setup is complex.""The high cost of the product is an area of concern where improvements are required.""Proofpoint Email Protection has a new approach to email security with its API feature. Currently, it only works with Office 365. In the future, it would be beneficial if it also works with Gmail, as Check Point is currently the only brand that has API email security for Gmail. It would be beneficial if Proofpoint Email Protection could add this integration, they would be more competitive with other vendors."

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"The support hours are tough for U.S.-based companies like ours, because they're in Europe. They did tell me that they're opening a support office in the U.S. There is, currently, some overlap in support, but it's difficult to get real-time support and, a lot of the time, I just need a quick answer.""I'm not 100% sure how well they scan certain attachments.""If they had a little more documentation explaining how to use regex, or if they could include that inside of the cloud interface so that it generates regex code based on the parameters you input, that would be a lot more useful for people who aren't familiar with coding languages and HTML.""The stability of SpamTitan is equivalent to other email security solutions that I have previously used. Some of them have more bells and whistles that you can add. For example, inside the email subject line, you can put in the words encrypt secret, or secure. Then, it will automatically secure that email and send an email to the person who is supposed to receive it. They can identify it for themselves in a series of different Q&A questions. That is sometimes a deciding factor for clients.""The interface is a little outdated. The menus are simplistic and visually, it's pretty old.""The way it rates what is spam and what is not spam can be improved, although that is true with every system.""The admin management portal needs a facelift. I've asked them for a way to authenticate admins of the organizations that want to admin the SpamTitan product itself. Adding additional management security would be a great feature. There are a few tiny improvements they could also make. For instance, the GUI itself is a little outdated, and it could be more user friendly. The same goes for ArcTitan. It's got a horrible GUI that's worse than SpamTitan. It also could use that authentication mechanism upgrade as well. I would also suggest combining the two products into one control panel. .""Initially, I had some issues where we were getting emails coming in that appeared to come in from our own internal domain. My company is called M2 Systems, so our domain name is M2-corp.com. I had to get on with support twice to get them to help me mitigate or block that from happening."

More TitanHQ SpamTitan Cons →

Pricing and Cost Advice
  • "Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
  • "The price is reasonable."
  • "Proofpoint is fairly expensive."
  • "The licensing is basically $8/user."
  • "It is multiple times more expensive, which made it very much less attractive."
  • "Pricing has recently been increased and the cost is a downside"
  • "The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
  • "Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
  • More Proofpoint Email Protection Pricing and Cost Advice →

  • "The price of this solution is low. When you do purchase everything is included in the licensing cost."
  • "We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
  • "The cluster was an additional cost. We had to get some more licenses to get to that level. It's well worth it because it means peace of mind for everyone."
  • "Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
  • "The price is good by today's standards. You actually get what you pay for."
  • "The price was great compared to other solutions that we looked at the time."
  • "Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
  • "It is very good. We actually ended up saving money from our previous solution."
  • More TitanHQ SpamTitan Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product is costly. I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price. When you want to change what capabilities you want in the product, you… more »
    Top Answer:The whole configuration management piece of the product requires some work, as it is one of the areas where the tool has certain shortcomings. Though it is an easy-to-install product, it might be… more »
    Top Answer:The product's cost is average. It depends on the number of users.
    Top Answer:The product's GUI, dashboard, and speed could be better.
    Ranking
    2nd
    Views
    643
    Comparisons
    437
    Reviews
    24
    Average Words per Review
    443
    Rating
    8.2
    1st
    Views
    1,807
    Comparisons
    430
    Reviews
    63
    Average Words per Review
    1,460
    Rating
    9.1
    Comparisons
    Also Known As
    Proofpoint Enterprise Protection, Cofense PhishMe
    Learn More
    Overview

    Proofpoint Email Protection is a machine learning email gateway that catches both known and unknown threats. Through Target Attack Protection, emails will be analyzed and potentially blocked from advanced threats while users gain visibility around these threats. The technology can also classify various types of email and can be deployed both on premises or as a cloud service. In addition, users can tag suspicious emails to help raise user awareness and track down any email quickly.

    Proofpoint Email Protection offers Advanced BEC Defense, which can precisely detect and block different types of emails, even if they don’t involve a malicious payload, such as business email compromise (BEC). Email Protection, which is powered by NexusAI, is a sophisticated detection technique developed to stop a variety of kinds of email fraud from affecting compromised accounts. It’s specifically designed to analyze message components, such as the sender’s IP address (including reputation and x-originating IP), the message header, and the message body. Using machine learning and AI, it will then determine if that message is a BEC threat.

    Benefits of Proofpoint Email Protection

    Proofpoint Email Protection is a favorite for organizations looking to utilize their cybersecurity budget accurately, and provides the user with incredible visibility. While preventing email fraud, the technology can also detect and block advanced malware as well as identifying possible risks.

    Email Protection offers many benefits, including:

    • Email warning tag - Raise user awareness and reduce the risk of possible compromises by automatically tagging suspicious emails.

    • Gain granular control of unwanted email - Gain control over low-priority emails through granular email filtering, which can pinpoint gray mail, like newsletters and bulk mail.

    • Multi-layered detection - Defend against continuous evolving threats with reputation and content analysis. Email Protection offers a dynamic classification of various emails, including malware, spam, phishing, imposter threats, and bulk email.

    • Smart search - Track down an email based on dozens of search criteria in seconds. Smart search also provides the ability to trace where emails came from.

    Reviews from Real Users

    Proofpoint Email Protection enables business continuity capabilities through their machine learning, AI-powered email gateway. With its innovative approach toward detecting, analyzing, identifying, and blocking advanced threats, users can gain unique visibility into their business data environments. Users especially like the ability to block spam, as well as the business email compromise protection.

    An anonymous reviewer who is a principal consultant at a tech company, notes, "Proofpoint is the main tool for blocking spam because it denies the connection altogether."

    Sridhar R., a security professional at Qatar Computer Services WLL, writes, "The most valuable features are the business email compromise protection and targeted attack prevention."

    TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.

    TitanHQ SpamTitan Key Features:

    TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:

    • Protection: TitanHQ SpamTitan works seamlessly to improve users' Office 365 security against malicious malware by using a next-generation intuitive in-depth defense approach. SpamTitan will also scan all inbound emails with robust anti-virus protection to intercept spear phishing and whaling.
    • Sandboxing: SpamTitan provides users with behavior analysis and machine learning to improve security teams' ability to safely stop suspicious files from reaching users' email inboxes.
    • Email blocking: SpamTitan is able to effectively block 99.99% of malware, spam, ransomware, and viruses. Users have the option to use blacklist or whitelist protocols, recipient verifications, outbound scanning, and additional advanced intuitive reporting to ensure email processes are secure at all times.
    • Zero Day protection: SpamTitan uses AI-driven intuitive global technology to accurately predict and anticipate potential risks or threats, continually delivering a secure solution for business email systems. The solution also provides robust data leak prevention protocols to negate any internal organizational data loss.

    Reviews from Real Users

    The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics

    “I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.

    “Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.

    Sample Customers
    Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
    De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
    Top Industries
    REVIEWERS
    Financial Services Firm15%
    Computer Software Company15%
    Retailer12%
    Healthcare Company12%
    VISITORS READING REVIEWS
    Educational Organization25%
    Computer Software Company12%
    Financial Services Firm7%
    Manufacturing Company6%
    REVIEWERS
    Manufacturing Company24%
    Construction Company9%
    Healthcare Company7%
    Computer Software Company7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Construction Company11%
    Manufacturing Company9%
    Comms Service Provider7%
    Company Size
    REVIEWERS
    Small Business46%
    Midsize Enterprise22%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise34%
    Large Enterprise46%
    REVIEWERS
    Small Business70%
    Midsize Enterprise17%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business42%
    Midsize Enterprise20%
    Large Enterprise37%
    Buyer's Guide
    Proofpoint Email Protection vs. TitanHQ SpamTitan
    March 2024
    Find out what your peers are saying about Proofpoint Email Protection vs. TitanHQ SpamTitan and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Proofpoint Email Protection is ranked 2nd in Office 365 Protection with 44 reviews while TitanHQ SpamTitan is ranked 1st in Office 365 Protection with 76 reviews. Proofpoint Email Protection is rated 8.4, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Fortinet FortiMail, whereas TitanHQ SpamTitan is most compared with Microsoft Defender for Office 365, Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Abnormal Security. See our Proofpoint Email Protection vs. TitanHQ SpamTitan report.

    See our list of best Office 365 Protection vendors.

    We monitor all Office 365 Protection reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.