We performed a comparison between Proofpoint Email Protection and Symantec Advanced Threat Protection based on real PeerSpot user reviews.
Find out what your peers are saying about Proofpoint, Barracuda Networks, IRONSCALES and others in Secure Email Gateway (SEG)."It's very good at identifying threats."
"It's a mature product. It does a good job in detection."
"The solution is very user-friendly."
"Proofpoint Email Protection is stable enough and does its job of virus, malware, and email scam detection. Setting it up is not too complicated."
"Proofpoint Email Protection's initial installation is straightforward. It took us less than a day to complete the implementation."
"The Phish Alarm button allows users to submit questionable emails for review and complete analysis."
"The solution offers very good flexibility. You can blacklist or whitelist with ease."
"It's detection of true positives are great, as it's cloud based it's very scalable and stable."
"Technical support is very responsive. You just have to open a ticket. They respond in a timely manner. Their response is good. I'm satisfied."
"The most valuable feature is Click-time URL protection."
"The incident management on the solution is very good. You get a lot of detailed information about an incident. You also get a lot of documentation in connection with the CVI or integration."
"The Application Control code and the easy integration are valuable features."
"All of the solution's features are quite valuable for us. We especially like the threat protection it provides."
"What I like most about Symantec Advanced Threat Protection is its notification capability."
"The great advantage in using this product is it creates multiple services."
"You don't have to buy a separate email security platform. You can enable that using their endpoint, and I like that. You don't have to have two agents running on the same box."
"The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out."
"They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
"Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."
"Unfortunately, the whole product is going downhill right now, ever since they were sold to Thoma Bravo. We're constantly having problems with stability and the product in general."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"Proofpoint Email Protection could improve by reducing the price."
"The solution could lower its price."
"Scalability could be better."
"It's a strange situation where the infrastructure of the consumer or customer is behind some kind of firewall and they have always used some kind of customized proxy. In this situation, the ATP has a very tough time to pass the information to the cloud and back. To fix, it requires a more elaborate and complex configuration for that particular case."
"There are limits with respect to blocking files by hash value or blocking IP addresses, and these limits should be removed."
"It also needs network-based threat protection for shared folders and files."
"The cloud platform needs to have improvement in terms of the user interface and the different capabilities it has available. It needs to match the other leading next-gen EDR products that are available in the market. That's the reason why we are stepping away from Symantec. Their cloud environment is just generally lacking in comparison to others."
"The product's support services need improvement."
"It should be able to collect information if the agent is disabled."
"Symantec appliances need improvement. The whole appliance environment is a robust system and it needs a massive amount of storage space. If you have to increase or speed up the background storage it's a pretty complicated process. The scalability and sizing is critical, and if you do it wrong you run into issues pretty quickly."
More Symantec Advanced Threat Protection Pricing and Cost Advice →
Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 44 reviews while Symantec Advanced Threat Protection is ranked 18th in Advanced Threat Protection (ATP) with 14 reviews. Proofpoint Email Protection is rated 8.4, while Symantec Advanced Threat Protection is rated 7.8. The top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". On the other hand, the top reviewer of Symantec Advanced Threat Protection writes "Provides end-to-end antivirus protection and has good stability ". Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Fortinet FortiMail, whereas Symantec Advanced Threat Protection is most compared with Palo Alto Networks WildFire, Microsoft Defender for Office 365, Trellix Network Detection and Response, Check Point SandBlast Network and Fortinet FortiSandbox.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.