We performed a comparison between ProProfs Help Desk and SCSM based on real PeerSpot user reviews.
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ProProfs Help Desk is ranked 43rd in Help Desk Software while SCSM is ranked 14th in Help Desk Software with 23 reviews. ProProfs Help Desk is rated 0.0, while SCSM is rated 7.2. On the other hand, the top reviewer of SCSM writes "Helps us manage IT operations, including incident and service requests, but could be easier to create reports". ProProfs Help Desk is most compared with , whereas SCSM is most compared with ServiceNow, ManageEngine ServiceDesk Plus, JIRA Service Management, BMC Helix ITSM and BeyondTrust Remote Support.
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