Shirwan KhanInfrastructure Engineer at Lookers plc
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior."
"The most valuable feature is the ability to span multiple technologies and multiple vendors."
"The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature."
"It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything."
"The feature I like is that it can easily do a lot of mapping."
"Good compilation of the system's information."
"I would boldly say that this is the most scalable network monitoring tool that I know of"
"It gives me a live view of the traffic on the WAN."
"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."
"I have found the AppResponse, which is a packet capture solution, very good. It gives you the ability to drill down back in time. You've got all the packets there. You can troubleshoot it later, not immediately. It's very interesting."
"The most valuable feature is performance monitoring."
"We really like the scalability capabilities."
"They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game."
"The dashboarding definitely needs improvement."
"I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great."
"With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied."
"They could improve the process of updating the license."
"Can be slow in the way it polls the different engines."
"Maybe in the future there will be room for improvement, but currently, there is nothing pressing that I can think of"
"It would be nice if it gave us alerts via Gmail or SMS message."
"Its price can be better. Its price is a problem for us because it is in dollars, and there is a high conversion rate. In terms of new features, it can have BGP monitoring. It should also have a dashboard and maps editor."
"The initial setup is straightforward, but you have to know a little about the product. It's not for everybody to just plug and play. If you know how the solution is implemented then it is straightforward."
"Technical support needs to be more responsive."
"The pricing is on the higher side of things. If they could lower it, that would be ideal."
"Compared to other products, Auvik's pricing is more feasible since you get all its features. You pay for licenses on a per network device basis. It monitors hypervisors, but does not bill for that. There are no additional costs, which is something that I like."
"We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization."
"At the moment I'm only using 500 sensors. I pay yearly, so it's a cost that's easily swallowed."
"We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost."
"Cost was a factor when selecting this solution, but it just did everything we wanted it to do."
"Our licensing costs are 10,000 euros over three years."
"PRTG is now available as PRTG Enterprise Monitor, and the price varies depending on the total number of sensors the customer buys"
"It is expensive."
"It's an annual license that is based on the number of endpoints that we're tracking and using."
"The price is a little bit high, especially because we have to pay an import tax."
Earn 20 points
Auvik is cloud-based software that simplifies and automates network monitoring and management to give you complete network visibility and control.
Designed to deploy in minutes, you’ll resolve problems faster than ever with real-time network mapping and inventory, powerful troubleshooting features, deep network traffic insights, automated config backups and restore, and more. https://www.auvik.com/get-free-trial
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
AppResponse Xpert is a unique application performance management, monitoring and troubleshooting solution that approaches performance from the end-user's perspective. The solution is a Riverbed OPNET product, and gives a proactive, in-depth analytical view of any application performance issues, whether web-based or non-web based.
AppResponse Xpert is flexible, customizable and fully automated, enabling network users to focus on the bigger IT picture, giving business users maximum productivity, and providing end-users with an optimal application experience.
With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.
PRTG Network Monitor is ranked 5th in Network Monitoring Software with 18 reviews while Riverbed SteelCentral AppResponse is ranked 39th in Network Monitoring Software with 3 reviews. PRTG Network Monitor is rated 8.2, while Riverbed SteelCentral AppResponse is rated 8.0. The top reviewer of PRTG Network Monitor writes "If there is an incident, it not only tells you that there is an incident, it will also tell you the root cause". On the other hand, the top reviewer of Riverbed SteelCentral AppResponse writes "Has modules to troubleshoot web applications, database transactions, and unified communications, all in one". PRTG Network Monitor is most compared with Nagios XI, Zabbix, SolarWinds NPM, Centreon and Wireshark, whereas Riverbed SteelCentral AppResponse is most compared with SolarWinds NPM, Dynatrace, Cisco Stealthwatch, NETSCOUT nGeniusONE and Gigamon. See our PRTG Network Monitor vs. Riverbed SteelCentral AppResponse report.
See our list of best Network Monitoring Software vendors.
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