Compare PRTG Network Monitor vs. SCOM

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Auvik Logo
608 views|139 comparisons
PRTG Network Monitor Logo
19,763 views|12,615 comparisons
SCOM Logo
Read 13 SCOM reviews.
12,857 views|8,368 comparisons
Most Helpful Review
Find out what your peers are saying about PRTG Network Monitor vs. SCOM and other solutions. Updated: July 2021.
521,690 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior.""One of the best things about Auvik, and it's why it's one of my go-to products, are the remote access capabilities. Without a VPN and without any other way in, I'm able to get in and work on and troubleshoot my devices through the remote access console. It has multiple options for that and has been very useful and a huge time-saver. That's one of the killer features. It's one of my must-haves and that's why I like it so much.""The automated, out-of-the-box device configuration backup capability is one of the key features for me in Auvik. To manage a network, one of my key requirements is to be able to rebuild that network if something catastrophic happens. Having up-to-date backups is a must, and this is a tool that I count on to get that right, and it has always performed as I expect.""It also automatically updates network topology. Once it discovers something new, and we allow it, it will update it within the interface. Then, when you log in to the cloud, it shows it. It's kinds of neat. It shows you exactly where things connect. We can see and connect the dots.""The visibility that it provides is probably the most valuable feature because we need to know what our sites look like. Understanding what our sites look like and knowing about what kind of network gear or network equipment these sites are running is very important for us. Previously, we didn't have visibility into everything.""Auvik is easy to use. The first thing you see when you open it up is a map of the United States or wherever you are, and it shows the locations of all of your network endpoints. For discovery, you set credentials and manage the credentials and it tells you when it needs a new credential. So you just click the "Manage Credentials" button and it takes you to the right spot. You enter in a new credential and then it starts looking closer at the device. It can give you all kinds of information from inside the device's log. We use it for CIS logs and we use it for just regular logging. The CIS log was something I was looking for in the other products, just so we have a place for the CIS logs to congregate so we can look them up.""Being able to see things like the hardware lifecycle, if our equipment is up to date, if connections are broken, or whether there are physical line breaks, is helpful. We're able to determine connectivity issues. We can monitor pretty much anything that is network-related.""Remote accessibility of the network devices is the most valuable feature. I often have to log into switches and routers to make changes, and I can do so from any computer as long as I have an Internet connection. I don't need to have my laptop or a VPN. Auvik is faster."

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"The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature.""It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything.""The feature I like is that it can easily do a lot of mapping.""Good compilation of the system's information.""I would boldly say that this is the most scalable network monitoring tool that I know of""It gives me a live view of the traffic on the WAN.""It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization.""It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts."

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"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster.""Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications.""The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need.""The most valuable feature is the monitoring of Windows and Linux servers.""It is a user-friendly product that requires almost no maintenance.""The most valuable feature is the extensibility, as there are really no limits as to what you can do with it.""It is very good at monitoring Microsoft Server.""I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."

More SCOM Pros »

Cons
"They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game.""The logging features could be a little bit better polished, although that aspect is relatively new. It comes in as raw data, with different formats for different vendors. It's not immediately clear to people what's going on with some of that and you have to read through the codes. Some of the higher-end logging solutions, like Splunk, which is very expensive, can parse through it and correlate items better. Improvement to the logging features would be a value-add, but I'm still very happy that it exists.""Sometimes we get false positives, which every now and then is not a big deal. But it would help if they made it a little easier to suppress some of the alarms.""They can definitely build more alerts.""The map would be the first thing I would like to see improved because sometimes the maps get really odd-looking and the automated placement of things on the map, devices on the map is sometimes not right. In fact, I was just looking at the map and something got moved. I'm sure it didn't get moved, it's just that Auvik realized it was supposed to go somewhere else. So the map could be better if there was a little bit of manual manipulation that you could do.""It's rare, but sometimes the actual application itself can be a little slow. That's because of the amount of data that it is pulling from remote networks. That has been my only complaint with it and it's really not even a complaint. But if the speed of the application were to improve, it would help a lot.""If I am an administrator, then I have to maintain, clean, and label that environment. Auvik's utility in that regard is cumbersome. It is hard to find where certain things are configured. Also, it is sometimes hard to figure out why Auvik is doing what it is doing.""It uses SNMP in its discovery process and how it pulls in data. But today it doesn't have an SNMP trap facility so you can't have your infrastructure devices push alerts into Auvik. And that for us would be a big feature that we would like to see."

More Auvik Cons »

"I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great.""With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied.""They could improve the process of updating the license.""Can be slow in the way it polls the different engines.""Maybe in the future there will be room for improvement, but currently, there is nothing pressing that I can think of""It would be nice if it gave us alerts via Gmail or SMS message.""Its price can be better. Its price is a problem for us because it is in dollars, and there is a high conversion rate. In terms of new features, it can have BGP monitoring. It should also have a dashboard and maps editor.""I would like to see them take their graphing tools and convert them into a collector so that we can point telemetry to them"

More PRTG Network Monitor Cons »

"Then there is also an issue with capacity and limited space. That is something that needs to be improved.""In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices.""I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately.""The dashboard features are not user-friendly for our management team, only for the technical department.""It would be a much better product if Microsoft provided management packs with the product.""The interface is a little bit cumbersome and certain actions could be simplified.""The initial setup should be easier to complete.""There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."

More SCOM Cons »

Pricing and Cost Advice
"Compared to other products, Auvik's pricing is more feasible since you get all its features. You pay for licenses on a per network device basis. It monitors hypervisors, but does not bill for that. There are no additional costs, which is something that I like.""The pricing is fair for the value and time saved that you get out of it. The larger you go, the more sense it makes per device, because as you hit different pricing tiers, it becomes much more affordable per device.""Its pricing is a little on the high end. There are no costs in addition to the standard licensing fees. It is more expensive than other solutions, but their per-device model is very fair. Anything other than the networking gear is monitored by Auvik at no charge.""The value is there. It's not that expensive per device and it's licensed per device. Unlike some of the other tools that I use, it's not real expensive. It's a good value for the price.""It's great for small businesses, but when you start reviewing the pricing model, depending on how many devices, and what sub-devices you decide to pull in, it can get tricky as far as the pricing goes.""As an individual IP company, Auvik is a little bit pricey. It is a little expensive, but as an MSP owner, I have a small side business. So, I'm an Auvik customer in that sense too. In that, I think it's reasonable to pay $10 to $15 a device or less depending on the endpoint. For the amount of capability that it has, it is very reasonably priced."

More Auvik Pricing and Cost Advice »

"At the moment I'm only using 500 sensors. I pay yearly, so it's a cost that's easily swallowed.""We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost.""Cost was a factor when selecting this solution, but it just did everything we wanted it to do.""Our licensing costs are 10,000 euros over three years.""PRTG is now available as PRTG Enterprise Monitor, and the price varies depending on the total number of sensors the customer buys""It is expensive.""It's an annual license that is based on the number of endpoints that we're tracking and using.""All monitoring system is close to the same pricing scheme."

More PRTG Network Monitor Pricing and Cost Advice »

"It is more expensive than the competition.""SCOM is part of the System Center suite and I am satisfied with the pricing.""We have an enterprise agreement that includes this product as part of it.""The pricing is good, and it's part of their system center suite.""We have to pay for a license and the price is fine for us.""We have an EA with Microsoft, and it comes as part of the EA."

More SCOM Pricing and Cost Advice »

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Questions from the Community
Top Answer: One of the best things about Auvik, and it's why it's one of my go-to products, are the remote access capabilities… more »
Top Answer: The pricing is fair for the value and time saved that you get out of it. The larger you go, the more sense it makes per… more »
Top Answer: The logging features could be a little bit better polished, although that aspect is relatively new. It comes in as raw… more »
Top Answer: PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it… more »
Top Answer: Technical support has been very helpful so far.
Top Answer: The pricing is reasonable so far. It's proven to be a good investment for our company.
Top Answer: It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it… more »
Top Answer: We have an EA with Microsoft, and it comes as part of the EA.
Top Answer: They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related… more »
Popular Comparisons
Also Known As
PRTG
System Center Operations Manager, SCOM 2012
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Overview

Auvik is cloud-based software that simplifies and automates network monitoring and management to give you complete network visibility and control.

Designed to deploy in minutes, you’ll resolve problems faster than ever with real-time network mapping and inventory, powerful troubleshooting features, deep network traffic insights, automated config backups and restore, and more. https://www.auvik.com/get-free-trial

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

System Center Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.
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Get ahead of IT infrastructure issues

With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.

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Sample Customers
Information Not Available
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Dialog Telekom
Top Industries
REVIEWERS
Manufacturing Company29%
Security Firm14%
Renewables & Environment Company14%
Computer Software Company14%
VISITORS READING REVIEWS
Comms Service Provider23%
Computer Software Company23%
Financial Services Firm12%
Government7%
REVIEWERS
Comms Service Provider14%
Construction Company11%
Financial Services Firm9%
Manufacturing Company9%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider21%
Government7%
Media Company5%
REVIEWERS
Financial Services Firm27%
Retailer11%
Healthcare Company8%
Government8%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider18%
Government10%
Financial Services Firm8%
Company Size
REVIEWERS
Small Business42%
Midsize Enterprise33%
Large Enterprise25%
VISITORS READING REVIEWS
Small Business60%
Midsize Enterprise21%
Large Enterprise19%
REVIEWERS
Small Business42%
Midsize Enterprise25%
Large Enterprise34%
VISITORS READING REVIEWS
Small Business24%
Midsize Enterprise29%
Large Enterprise47%
REVIEWERS
Small Business18%
Midsize Enterprise24%
Large Enterprise58%
Find out what your peers are saying about PRTG Network Monitor vs. SCOM and other solutions. Updated: July 2021.
521,690 professionals have used our research since 2012.

PRTG Network Monitor is ranked 5th in Network Monitoring Software with 20 reviews while SCOM is ranked 8th in Network Monitoring Software with 13 reviews. PRTG Network Monitor is rated 8.2, while SCOM is rated 7.6. The top reviewer of PRTG Network Monitor writes "If there is an incident, it not only tells you that there is an incident, it will also tell you the root cause". On the other hand, the top reviewer of SCOM writes "Feature rich, scalable and user-friendly, but open-source products are free and do the same thing". PRTG Network Monitor is most compared with Zabbix, Nagios XI, Centreon, SolarWinds NPM and Fortinet FortiSIEM, whereas SCOM is most compared with Zabbix, Dynatrace, Nagios XI, BMC TrueSight Operations Management and ManageEngine OpManager. See our PRTG Network Monitor vs. SCOM report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.