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Most Helpful Review
Use Spiceworks? Share your opinion.
Find out what your peers are saying about PRTG Network Monitor vs. Spiceworks and other solutions. Updated: September 2020.
442,194 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private.""This solution makes it a lot easier to figure out trends within very different data sources, which makes it easy to see why something is misbehaving.""The features I find most valuable is the querying and alerting capabilities.""People are very pleased with the implementation.""The most valuable aspects of the solution are its ease of use and its ease of implementation.""No issues with stability."

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"I really love the activity library. It gives the flexibility to discover data and metrics about my interface and data server.""It improves the status of my infrastructure, from networking devices to real-time machines.""The scalability is good. You can improve a remote host or the clustering. This gives it the flexibility to monitor another infrastructure remotely.""The best feature is that it lets me know what is going on. I need to know if something has gone down, I need to know if something is running very slowly. PRTG tells me that.""Its proactiveness is its most valuable feature. We already know when we come in, in the morning, if a server or site is down, as opposed to someone telling us.""One of its valuable features is the fact that it handles multiple operating systems... And I like the fact that it tells me when things are about to fall over, which means I can preempt it and not have to wake up at three in the morning to fix it.""The sensors and probes are great, nice and lightweight, they don't take up too many resources on the system. We just deploy them out and they start reporting instantly.""Speed of deployment is one of the most valuable features."

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"The solution is very stable. It's reliable and efficient.""The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful.""The most valuable features are the inventory and personalization.""It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front.""The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."

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Cons
"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack.""I would like to see more out-of-the-box dashboards for in-depth application monitoring of standard products that are out there.""In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get.""The implementation is a long process that should be improved.""They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us.""It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."

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"I would like to see a more robust platform and a new dashboard. In addition, the code is good, but it needs improvement.""There seems to be a big jump from the basic scan to the really thorough scan. There is a big jump in the quantity of sensors it uses for certain things. One minute you might get ten and then the next you get 200. There seems to be a big jump between the two at times.""It probably has this already, but if it had a mobile app that would be helpful. For example, on a day like today when I'm out, if I could just fire it up and see green, green, green, green, green or red, that would be good.""It would be good if there were better graphical interfaces when you have it on multiple monitors... Because we have so many servers, things can get lost in the fog a little bit. Maybe having a better way of showing different geographies, Flash, etc., would help.""When it comes to third-party integration, one of the things we were looking at was putting some sensors onto our firewall, for instance. If there were a little bit more documentation and some step-by-step guides around that, that would be useful for us.""The Desktop app is good but it can be really sluggish at times, especially when you're editing different elements.""In terms of sensors and probes, it would be really cool if PRTG had a purely Azure-based solution. We had to install a probe on one of our cloud servers and then let that probe out from there. It would be really cool if it just monitored Azure without having to install something on the device.""Sometimes, it is difficult to drill down further to get information, e.g., if we saw spike in traffic, then we would want to drill down and find out what is causing that spike in traffic."

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"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves.""It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems.""Having an integrated asset management tool, where I can plug in things that are offline, would be good.""The network mapping could be improved. Putting together an actual bonafide network map would be really nice.""There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."

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Pricing and Cost Advice
"Educational pricing is available for this solution.""We were given a year's worth of service. It was included within our ELA. We were trying to do a proof of concept, which is almost over now.""Different locations require different setups. In your terms, around 300 to around 400K USD."

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"The price was pretty good, very competitive.""The pricing is not too bad. It's not massively expensive, and the ability to upscale or even downscale licenses every year is brilliant for us.""On a yearly basis, I believe it's between £1,200 and £1,500.""We've got 1,000 nodes and I believe it's a few hundred quid a month.""Because we are only on the free version, we have a limited number of sensors. Therefore, we are not monitoring as much as we want to be to obtain historical information.""We are licensed for 2500 endpoints.""We pay for a perpetual license and we have a support fee.""We've got the unlimited package... I believe it was around the £15,000 per year mark."

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Questions from the Community
Top Answer: It’s in INR. Our data is on four sites and these are in the development phase. Different locations require different… more »
Top Answer: It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for… more »
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Top Answer: The most valuable features are the inventory and personalization.
Top Answer: Having an integrated asset management tool, where I can plug in things that are offline, would be good. If I have taken… more »
Top Answer: I primarily use this solution for the Spiceworks Inventory system, as well as for helpdesk-related stuff. I have used it… more »
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Also Known As
Wavefront, Wavefront by VMware, VMware Tanzu Observability PRTG
Learn
VMware
Paessler AG
Spiceworks
Overview

VMware Tanzu Observability provides metrics-driven analytics at massive scale, so you can get the most out of your cloud-native apps.

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
Offer
Learn more about VMware Tanzu Observability by Wavefront
Get ahead of IT infrastructure issues

With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.

Learn more about Spiceworks
Sample Customers
Box, Intuit, Workday, Groupon, British Gas, SpaceApe, Marketo, DoordDash, LyftJameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust BankBroward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Top Industries
VISITORS READING REVIEWS
Computer Software Company36%
Comms Service Provider17%
Financial Services Firm9%
Retailer6%
REVIEWERS
Comms Service Provider15%
Financial Services Firm12%
Construction Company8%
Healthcare Company4%
VISITORS READING REVIEWS
Computer Software Company36%
Comms Service Provider15%
Government7%
Media Company5%
REVIEWERS
Manufacturing Company11%
Construction Company7%
K 12 Educational Company Or School7%
Transportation Company7%
VISITORS READING REVIEWS
Computer Software Company20%
Comms Service Provider18%
University11%
Government9%
Company Size
No Data Available
REVIEWERS
Small Business32%
Midsize Enterprise29%
Large Enterprise39%
VISITORS READING REVIEWS
Small Business20%
Midsize Enterprise28%
Large Enterprise52%
REVIEWERS
Small Business51%
Midsize Enterprise29%
Large Enterprise20%
Find out what your peers are saying about PRTG Network Monitor vs. Spiceworks and other solutions. Updated: September 2020.
442,194 professionals have used our research since 2012.
PRTG Network Monitor is ranked 1st in IT Infrastructure Monitoring with 28 reviews while Spiceworks is ranked 16th in IT Infrastructure Monitoring with 5 reviews. PRTG Network Monitor is rated 8.4, while Spiceworks is rated 8.4. The top reviewer of PRTG Network Monitor writes "Tells me when things are about to fall over, allowing me to preempt, preventing downtime". On the other hand, the top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". PRTG Network Monitor is most compared with SolarWinds NPM, Zabbix, Centreon, Wireshark and ManageEngine OpManager, whereas Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Desk, ManageEngine ServiceDesk Plus and SysAid. See our PRTG Network Monitor vs. Spiceworks report.

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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.