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Compare PRTG Network Monitor vs. Spiceworks

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16,630 views|10,326 comparisons
PRTG Network Monitor Logo
19,060 views|12,973 comparisons
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3,779 views|2,647 comparisons
Featured Review
Find out what your peers are saying about PRTG Network Monitor vs. Spiceworks and other solutions. Updated: November 2021.
553,954 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.""We have the business activity monitoring, the map, and the MBI modules and they are all very good.""The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."

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"Technical support has been very helpful so far.""Network Discovery is a feature that our customers like a lot.""The initial setup was easy. We didn't have any issues with the process and everything rolled out smoothly.""It is a very stable solution. There are no bugs, glitches and we have not experienced any crashing.""The initial setup is very simple.""The solution is very easy to use and the web provides information with ease.""It gives me a live view of the traffic on the WAN.""It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts."

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"Spiceworks is generic and free.""The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space.""It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front.""It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status.""The most valuable features are the inventory and personalization."

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Cons
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""Improvements are needed in the area of cloud monitoring, as that's a newer feature.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."

More Centreon Cons »

"Maybe in the future there will be room for improvement, but currently, there is nothing pressing that I can think of""The database needs improvement.""With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied.""It would be nice if it gave us alerts via Gmail or SMS message.""In our organization, we encounter performance issues with our PRTG probe service. I saw documentation from the vendor or Paessler mentioning that there are limitations for WMI sensors. Other than that, we are okay with PRTG.""They could improve the process of updating the license.""I know we're going to move to Docker applications and I understand that PRTG does some monitoring regarding this. I do not know if it is complete. If it's not yet complete, it's something they should consider improving.""I would like to see more updates available in this solution."

More PRTG Network Monitor Cons »

"The network mapping could be improved. Putting together an actual bonafide network map would be really nice.""Since Spiceworks is a free tool, it's not very scriptable or customizable.""There are a lot of disadvantages to Spiceworks because it's not an agent-based solution.""Having an integrated asset management tool, where I can plug in things that are offline, would be good.""Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."

More Spiceworks Cons »

Pricing and Cost Advice
"The pricing works out well for us, given our environment and where we are.""If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good.""Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons.""Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver.""Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."

More Centreon Pricing and Cost Advice »

"The pricing is okay and it is cheaper than some competing products.""It is expensive.""The price is actually on the cheaper side. If you're going with the unlimited license code, it's very cheap compared to competitors unless you're going for something free, like Zabbix. But you get what you pay for, and it doesn't have the full suite of products or tools like SolarWinds or a ScienceLogic.""Our licensing costs are 10,000 euros over three years.""It's an annual license that is based on the number of endpoints that we're tracking and using.""We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost.""PRTG is now available as PRTG Enterprise Monitor, and the price varies depending on the total number of sensors the customer buys""Cost was a factor when selecting this solution, but it just did everything we wanted it to do."

More PRTG Network Monitor Pricing and Cost Advice »

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Questions from the Community
Top Answer: The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were… more »
Top Answer: Their licensing model is really easy. You have one license and you have access to all the features, compared to other… more »
Top Answer: There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these… more »
Top Answer: PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it… more »
Top Answer: PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing… more »
Top Answer: After the initial acquisition cost, the license is about four grand a year.
Top Answer: Spiceworks is generic and free.
Top Answer: Since Spiceworks is a free tool, it's not very scriptable or customizable.
Top Answer: We're using Spiceworks mainly for infrastructure monitoring.
Comparisons
Also Known As
PRTG
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Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
Offer
Learn more about Centreon
Get ahead of IT infrastructure issues

With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.

Learn more about Spiceworks
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Top Industries
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider23%
Government5%
Wholesaler/Distributor4%
REVIEWERS
Comms Service Provider13%
Manufacturing Company11%
Construction Company11%
Healthcare Company8%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider23%
Government8%
Educational Organization4%
REVIEWERS
Manufacturing Company14%
Construction Company7%
Educational Organization7%
Transportation Company7%
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider24%
Government9%
Educational Organization6%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise14%
Large Enterprise36%
REVIEWERS
Small Business42%
Midsize Enterprise22%
Large Enterprise36%
VISITORS READING REVIEWS
Small Business27%
Midsize Enterprise37%
Large Enterprise36%
REVIEWERS
Small Business49%
Midsize Enterprise30%
Large Enterprise21%
Find out what your peers are saying about PRTG Network Monitor vs. Spiceworks and other solutions. Updated: November 2021.
553,954 professionals have used our research since 2012.

PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 25 reviews while Spiceworks is ranked 18th in IT Infrastructure Monitoring with 5 reviews. PRTG Network Monitor is rated 8.2, while Spiceworks is rated 6.8. The top reviewer of PRTG Network Monitor writes "If there is an incident, it not only tells you that there is an incident, it will also tell you the root cause". On the other hand, the top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". PRTG Network Monitor is most compared with Zabbix, Nagios XI, SolarWinds NPM, Wireshark and WhatsUp Gold, whereas Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Management, ServiceNow and Auvik. See our PRTG Network Monitor vs. Spiceworks report.

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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.