PRTG Network Monitor vs Pulseway comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between PRTG Network Monitor and Pulseway based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed PRTG Network Monitor vs. Pulseway Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"My opinion is that this solution is not very expensive.""The initial setup is very simple.""I found PRTG Network Monitor very useful for troubleshooting and monitoring the utilization of either the network or server.""It is great for service level agreements and can comply fully with internet monitoring or any interface.""I think net flow is PRTG's most valuable feature because it doesn't cost much for us because the net flow sensor is already included in the PRTG license. We can monitor our traffic in our proxy and router.""It is a very stable solution. There are no bugs, glitches and we have not experienced any crashing.""I can create my own program sensor. This means I can add extra monitoring capabilities into the already fundamentally strong foundation.""Network Discovery is a feature that our customers like a lot."

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"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues.""The setup is simple.""It gives you remote control and has a mobile app.""The solution has great workflow and server modules.""We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."

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Cons
"The Wi-Fi side needs improvement."

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"In our organization, we encounter performance issues with our PRTG probe service. I saw documentation from the vendor or Paessler mentioning that there are limitations for WMI sensors. Other than that, we are okay with PRTG.""There's always room for improvement. The high availability feature is good, but it's an area that PRTG could marginally improve. For example, in PRTG, both servers have a different IP, but it would make things a lot easier if they were bound by a single IP.""I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great.""The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back.""The operations dashboard is only available in PRTG's enterprise version, but I wish it could be accessed in the standard licensing. It would also be nice if PRTG had templates for dashboard monitoring, software monitoring, etc. It can help me set up a dashboard because now we don't have a template from PRTG, so we need to create one from scratch.""In a very few cases, customers want more detailed reports, which we cannot meet.""More training videos for installing and configuring this software would have been nice, especially when working with a lot of devices.""I've encountered a challenge in my functions, particularly in adding and printing."

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"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls.""They have good technical support but it's not excellent.""It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop.""The solution does not allow you to make a script for just one customer.""There are some bugs or glitches."

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Pricing and Cost Advice
Information Not Available
  • "Licenses are very expensive, so I would like to see cheaper licensing."
  • "If you're looking for a cost effective software I’d suggest this product."
  • "Sensors on free version can run out quick."
  • "The ability to use the base version with 100 free sensors is great. The cost on other packages can be very reasonable."
  • "When you buy PRTG, everything comes in one bundle. Licensing is very easy."
  • "The price was pretty good, very competitive."
  • "The pricing is not too bad. It's not massively expensive, and the ability to upscale or even downscale licenses every year is brilliant for us."
  • "On a yearly basis, I believe it's between £1,200 and £1,500."
  • More PRTG Network Monitor Pricing and Cost Advice →

    Information Not Available
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    Comparison Review
    Anonymous User
    I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want using these, but they require quite some expertise before you can use them. Then there are the ones that are not open source, the enterprise softwares and cost you some money, but on the other hand, they are extremely easy to set-up and learn. You can have them up and running in a matter of minutes. And then there are those which are completely cloud based. They can be free of cost or charge some money depending on the software. The good thing about these is that you don’t have to install any extra software, and it can be managed completely online but then again these have limited features and you cannot exploit them to the full extent as you can do with the open-source and to some extent the enterprise software, so I won’t suggest you to use these, because these are generally not the complete solutions and require other support software to achieve the same. Below I have listed the outstanding pros and cons of the various Network analyzers that you can look into Nagios Pros: Nagios offers an extensive set of collector plug-ins that allows users to gather performance and availability data from a broad range of operating systems, including  Windows and Netware Nagios… Read more →
    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it… more »
    Top Answer:Stability-wise, I rate the solution a ten out of ten.
    Top Answer:I rate the price of PRTG Network Monitor an eight on a scale of one to ten, where one is a high price, and ten is a low… more »
    Top Answer:It has been very helpful to get notifications about various issues with my servers and network to help me take action to… more »
    Top Answer:I use the product to monitor some servers and desktop PCs on my internal network. Mainly, I use it to get notified of… more »
    Top Answer:It's a good solution for monitoring servers/computers/networks from your mobile device. However, the lack of a desktop… more »
    Comparisons
    Learn More
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

    To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

    Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.

    Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.

    Some of Pulseway’s benefits and features include:

    • Comprehensive monitoring: Pulseway’s remote monitoring feature provides a complete view of your entire network. Gain visibility into operational data for workstations, servers, virtual machines, network devices, and more. If necessary, resolve issues directly from the same interface.
    • Remote access: Get a real-time view across your network, receive alerts, and remedy problems from anywhere with any mobile device using Pulseway’s full feature mobile app.
    • Automation: Automate repetitive tasks and design auto-remediation workflows, ensuring that critical patches are automatically applied.
    • Quick setup: Get your team up and running in minutes with Pulseway’s simplified deployment and auto-discovery engine. See all the IT endpoints and then rapidly mass deploy Pulseway with pre-configured built-in policies and out-of-the-box scripts.
    • Patch management: Pulseway automates the discovery and application of operating systems and third-party patches to ensure all your applications are kept up to date.
    • Reporting: Use custom or ready-made templates to create reports on system status and events. Reports can be sent manually or emailed automatically on schedule.
    • Backup and recovery: Protect your users’ data wherever it is stored and restore it to anywhere. Pulseway Cloud Backup’s intuitive interface enables you to easily schedule and deploy backups, recover data, and check up on backup status from both the Pulseway web application and the Pulseway mobile application. Quickly deploy backup agents.
    • Vulnerability scanning: Pulseway’s vulnerability scanner is easy to use and alerts for vulnerabilities in real time. With Pulseway’s vulnerability scanner, organizations can easily perform standard vulnerability scans that are regarded as international best practice.
    • Eliminate data loss: Prevent data loss and downtime from ransomware attacks with built-in detection and safeguards that allow for fast recovery after an attack.
    • Service ticket management: Pulseway’s complete help desk and ticketing solution allows you to respond quickly and professionally to user issues.
    • CRM: Get the information and resources you need to focus on your customers and increase opportunities.
    • Project management: Receive real-time project status with details on resource usage and tasks.
    • Finance and billing: Automatically create and post invoices imported from timesheets and expense reports.
    • Time tracking: Log precise information on time and expenses by company, project, tasks, and employees. Automatically record how much time is spent on a ticket for accurate billing.
    • Integrations: Integrate with leading solutions, including:
      • Pulseway PSA
      • ConnectWise Manage
      • Autotask
      • Zendesk
      • Slack
      • IT Glue
      • Kasepersky
      • Bitdefender
      • WarrantyMaster

    Offer
    Learn more about Juniper Mist Premium Analytics
    Get ahead of IT infrastructure issues

    With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.

    Learn more about Pulseway
    Sample Customers
    Information Not Available
    Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
    Dell, Canon, Siemens, Harvard University, Northwestern University
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Comms Service Provider14%
    Financial Services Firm11%
    Manufacturing Company9%
    Construction Company8%
    VISITORS READING REVIEWS
    Educational Organization45%
    Computer Software Company9%
    Government6%
    Financial Services Firm4%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Comms Service Provider10%
    University9%
    Manufacturing Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business47%
    Midsize Enterprise17%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise54%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise17%
    Large Enterprise47%
    Buyer's Guide
    PRTG Network Monitor vs. Pulseway
    March 2024
    Find out what your peers are saying about PRTG Network Monitor vs. Pulseway and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews while Pulseway is ranked 48th in Network Monitoring Software with 6 reviews. PRTG Network Monitor is rated 8.2, while Pulseway is rated 8.6. The top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". On the other hand, the top reviewer of Pulseway writes "A solution with a great monitoring system and ability to control access remotely". PRTG Network Monitor is most compared with Zabbix, Nagios XI, Centreon, SolarWinds NPM and ManageEngine OpManager, whereas Pulseway is most compared with Zabbix, Kaseya VSA, Microsoft Configuration Manager, SolarWinds NPM and Spiceworks. See our PRTG Network Monitor vs. Pulseway report.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.