We performed a comparison between PRTG Network Monitor and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Its proactiveness is its most valuable feature. We already know when we come in, in the morning, if a server or site is down, as opposed to someone telling us."
"I think net flow is PRTG's most valuable feature because it doesn't cost much for us because the net flow sensor is already included in the PRTG license. We can monitor our traffic in our proxy and router."
"The initial setup is pretty easy."
"The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business."
"The bandwidth monitoring is a very attractive feature, it can tell you the bandwidth utilization while it is attempting to connect to the host for feedback."
"The scalability is good. You can improve a remote host or the clustering. This gives it the flexibility to monitor another infrastructure remotely."
"The remote probes are very useful. They allow us to provide a reference across different areas in the network. In trying to localize issues, that's very useful."
"The most valuable feature of PRTG Network Monitor is real-time monitoring."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"It handles the basics of monitoring."
"The threshold alerting is the most valuable feature."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The documentation is very good."
"WhatsUp Gold is very easy to deploy."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"The Wi-Fi side needs improvement."
"I would like to have a VM version that can be installed on a cloud such as Azure. We're using Azure, and we're eliminating on-premise servers. It would be helpful to have a PRTG version that can be installed on the Azure cloud."
"When it comes to third-party integration, one of the things we were looking at was putting some sensors onto our firewall, for instance. If there were a little bit more documentation and some step-by-step guides around that, that would be useful for us."
"PRTG Network Monitor could improve by having a feature to allow uploading of preset standard network switch configurations and the ability to monitor the SLA configuration, such as uptime for the switches or internet connectivity. This would be very useful."
"A room for improvement in PRTG Network Monitor is its sensors. Its application technology sensor, such as the IAS, .NET, etc., needs some improvement because it doesn't work as expected. For example, the IAS sensor doesn't give immediate information, and the information you get from it isn't of good value. The web GUI of PRTG Network Monitor also needs improvement because errors keep popping up if it's not been updated to the latest version. What I'd like to see in the next release of the tool is end-to-end topology mapping for the business model, and that should be required. There has to be a technical map. Technical mapping and topological creation are missing in PRTG Network Monitor, so I would like to see those in the future."
"The licensing policy needs more flexibility."
"The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it."
"PRTG Network Monitor is okay to use, but you'll need some time to analyze the data. If it can automatically locate or identify the problem area, it would be more helpful to users."
"Maybe in the future there will be room for improvement, but currently, there is nothing pressing that I can think of"
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"The technical support does not bother to respond."
"The point system is not clear and clarity around this would improve our understanding of the system."
PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews while WhatsUp Gold is ranked 40th in Network Monitoring Software with 21 reviews. PRTG Network Monitor is rated 8.2, while WhatsUp Gold is rated 7.6. The top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". On the other hand, the top reviewer of WhatsUp Gold writes "Accurate network monitoring, but tech support is lacking". PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and SCOM, whereas WhatsUp Gold is most compared with SolarWinds NPM, Zabbix, Grafana, Nagios XI and ManageEngine OpManager. See our PRTG Network Monitor vs. WhatsUp Gold report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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