Puppet Enterprise vs. SCCM

As of February 2019, Puppet Enterprise is ranked 7th in Configuration Management with 2 reviews vs SCCM which is ranked 2nd in Configuration Management with 8 reviews. The top reviewer of Puppet Enterprise writes "It has reduced the time of production changes or environment changes". The top reviewer of SCCM writes "Enables us to set up schedules, according to security needs, to automate server and desktop patching". Puppet Enterprise is most compared with SCCM, BMC TrueSight Server Automation and Operations Orchestration. SCCM is most compared with BigFix, Ansible and Quest KACE Systems Management. See our Puppet Enterprise vs. SCCM report.
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Puppet Enterprise Logo
8,936 views|4,629 comparisons
SCCM Logo
Read 8 SCCM reviews.
29,692 views|19,244 comparisons
Most Helpful Review
Find out what your peers are saying about Puppet Enterprise vs. SCCM and other solutions. Updated: January 2019.
316,473 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure.Puppet Enterprise has reduced the time of production changes or environment changes.Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications.

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It is a good choice for deployment that performs very well.It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer.There is a faster time to rollout. If we get a new PC, it can be ready for productivity right away.With the SCCM inventory, we found a lot of rogue applications. We were able to identify them, find out who was running them, and either put them on our application list or remove them.It gives us the ability to set up schedules, according to what our security requirements are, to automate the patching of our servers and desktops.What's valuable is the basic management of the systems, being able to control who can access the systems.You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything.With the right administrator, application deployment can do wonders.

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Cons
At the beginning the initial setup was kind of complex.We would like Puppet to add more integration for applications.

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The setup was complex and I faced a lot of problems initially because I was new to the solution.Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it.Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers.Troubleshooting in general needs improvement. There's just a ton of logs to go through, and so finding the error log that corresponds with that you're doing can sometimes be difficult.There is a reboot issue with the patching. Sometimes, if patching runs into any issue whatsoever, it doesn't reboot but it doesn't tell you it errored out. It just sits there and we don't find out until the next day whether it patched or not. That was a big issue for us. We're working through that. They added some stuff in there now where you can actually tell reboot is pending. But we still need some kind of notification that if something fails or is pending, we know. We shouldn't have to go in and look. They don't have anything for that right now.Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it.There's no way to say, "I want this maintenance window to be on the second Tuesday of the month." It's strict. This window is this and that's it. You can't fluctuate.As far as load balancing across, they don't have that support yet, so that you can actually build multiple primaries and have it load balance across. They don't have any of that functionality yet. That would be a nice feature, to scale that way.

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Pricing and Cost Advice
Information Not Available
SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free.Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing.Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it.Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works.

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report
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Ranking
7th
Views
8,936
Comparisons
4,629
Reviews
1
Followers
157
Avg. Rating
8.0
2nd
Views
29,692
Comparisons
19,244
Reviews
8
Followers
728
Avg. Rating
8.1
Top Comparisons
Compared 30% of the time.
Compared 36% of the time.
Compared 14% of the time.
Also Known As
System Center Configuration Manager
Learn
Puppet
Microsoft
Overview

Puppet Data Center Automation helps sysadmins automate configuration and management of machines and the software running on them. With our software, businesses can make rapid, repeatable changes and automatically enforce the consistency of systems and devices, across physical and virtual machines, on prem or in the cloud.

With System Center Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.
Offer
Learn more about Puppet Enterprise
Learn more about SCCM
Sample Customers
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, CitrixBank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Top Industries
No Data Available
VISITORS READING REVIEWS
Financial Services Firm26%
Comms Service Provider10%
Transportation Company7%
Government7%
Find out what your peers are saying about Puppet Enterprise vs. SCCM and other solutions. Updated: January 2019.
316,473 professionals have used our research since 2012.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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