Quality Center vs. SmartBear TestComplete

As of May 2019, Quality Center is ranked 5th in Test Management Tools with 24 reviews vs SmartBear TestComplete which is ranked 4th in Test Management Tools with 15 reviews. The top reviewer of Quality Center writes "Range of supported technology expands, but odd IDE design still leave newbies and pro users alike disappointed". The top reviewer of SmartBear TestComplete writes "Allows us to test both desktop and web applications". Quality Center is most compared with TFS, UFT (QTP) and IBM Rational Quality Manager. SmartBear TestComplete is most compared with Ranorex Studio, UFT (QTP) and Katalon Studio. See our Quality Center vs. SmartBear TestComplete report.
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Most Helpful Review
Find out what your peers are saying about Quality Center vs. SmartBear TestComplete and other solutions. Updated: May 2019.
339,601 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Ability to customize modules, particularly Defect Tracking module on company specific needsThe enhanced dashboards capabilities are useful for senior management to view the progress of releases under the portfolio in one go and also drill down to the graphs.By standardizing our template, we publish reports at the business unit level.I like the traceability, especially between requirements, testing, and defects.You can do your development from start to finish: starting with the requirements, ending with defects, and testing in-between.You can plan ahead with all the requirements and the test lab set it up as a library, then go do multiple testing times, recording the default that's in the system.Cross project customization through template really helps to maintain standards with respect to fields, workflows throughout the available projects.So the first impression that hits me about HP UFT 14.0 (formerly QTP) is that it seems to be a whole lot faster! But that could be subjective, as I'm running it on a high end gaming system.

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The database checkpoints detect problems which are difficult for a human resource to find.Customer service and technical support responsiveness are high. Everyone is very professional.Test items, project variables helps in managing automation suite and scheduling execution.Selenium integration.It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems.The ability to run a whole suite of tests automatically (which we did overnight).TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications.Runs in different remote machines. We have multiple versions of the software being tested.

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Cons
The BPT also known as Business Process Testing can sometimes be very time intensive and sometimes might not be very intuitive to someone who is not familiar with BPT.I would rate it a 10 if it had the template functionality on the web side, had better interfaces between other applications, so that we didn't have dual data entry or have to set up our own migrations.The downside is that the Quality Center's only been available on Windows for years, but not on Mac.It is nice, but it does have some weaknesses. It's a bit hard to go back and change the requirement tool after setup.Defect ageing reports need to be included as built-in.There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed.The UI is very dated. Most applications these days have a light UI that can be accessed by pretty much any browser; QC still uses a UI which has a look almost the same for the past 20 years.ALM requires that you install client side components. If your organization does not allow admin rights on your local machine, this means you will need someone to run the installation for you with admin rights. This client side install is also limited to Internet Explorer and does not support any other browsers.

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Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work.Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover.Increased performance with less memory and CPU usage.Error handling features in the tool are a little limited.The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools.We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses.TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services.Product is not stable enough and it crashes often.

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Pricing and Cost Advice
Quality Center is pricey, but cheaper is not always less expensive.I feel that the licenses are expensive. ​It has several limitations in adapting its agility easily.Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers.HPE has one of the most rigid, inflexible, and super expensive license models.The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only).For pricing, I recommend to buy a bundled package. Check the HPE site for more details.

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The license price for a physical machine is cheap, and for virtual machine, it is very expensive.Our ROI is about $10,000 a year.TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module.Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day.The price is less, compared to other products, such as QTP.My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it.The product is becoming more and more expensive.

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Ranking
5th
Views
13,213
Comparisons
3,370
Reviews
24
Average Words per Review
466
Avg. Rating
7.8
4th
Views
36,808
Comparisons
12,700
Reviews
15
Average Words per Review
390
Avg. Rating
7.8
Top Comparisons
Compared 14% of the time.
Compared 12% of the time.
Compared 13% of the time.
Also Known As
Micro Focus Quality Center, HPE QC, HPE Quality Center
Learn
Micro Focus
SmartBear
Overview

Test more, test faster.

Eliminate poor quality releases and reduce the cost of rewriting applications with Micro Focus Quality Center.

Quality Center helps teams build and organize the testing effort, track progress throughout the application lifecycle, and is architected around testing best practices, asset fostering re-use. Teams can quickly build or import requirements and tests, execute enhanced manual testing, schedule and manage test-automation and manage defects throughout the lifecycle.

TestComplete is a powerful and robust automated testing tool for mobileweb and desktop  applications. Quickly and easily create accurate and repeatable tests across multiple devices, platforms and environments – regardless of experience level. It supports multiple languages, modern control sets and integrates with open source frameworks and tools like Selenium, SoapUI and Jenkins.

Offer
Learn more about Quality Center
Learn more about SmartBear TestComplete
Sample Customers
Quality Center has over 5,000 customers including The Federal Administration, Bank Asya, CitiPower, Powercor, DB Systel, JetBlue, Seagate, Swiss Life, and NNE Pharmaplan.Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Top Industries
REVIEWERS
Insurance Company17%
Financial Services Firm14%
Media Company10%
Energy/Utilities Company10%
VISITORS READING REVIEWS
Insurance Company34%
Healthcare Company30%
Financial Services Firm16%
Aerospace/Defense Firm6%
REVIEWERS
Software R&D Company13%
Retailer13%
Comms Service Provider13%
Manufacturing Company13%
VISITORS READING REVIEWS
Manufacturing Company21%
Financial Services Firm20%
Retailer8%
Transportation Company7%
Company Size
REVIEWERS
Small Business18%
Midsize Enterprise18%
Large Enterprise64%
VISITORS READING REVIEWS
Midsize Enterprise5%
Large Enterprise95%
REVIEWERS
Small Business12%
Midsize Enterprise39%
Large Enterprise49%
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise27%
Large Enterprise62%
Find out what your peers are saying about Quality Center vs. SmartBear TestComplete and other solutions. Updated: May 2019.
339,601 professionals have used our research since 2012.
We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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