We performed a comparison between One Identity Active Roles and UserLock based on real PeerSpot user reviews.
Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software."Having a tool to manage all changes to AD from a single pane of glass is awesome."
"With the use of the sync service we were able to import information from multiple external systems and populate them within our space and leverage them for downstream systems."
"Another good feature is the change history. It's centralized in a single place and allows us to manage people's Active Directory domains from a central location. We can also drill down into individual objects in a troubleshooting or even an auditing situation. We can show evidence to auditors by drilling down into the individual history. It gives you all the history of what happened around an individual object. That is something that would be almost impossible to do in Active Directory, or extremely complicated."
"The most valuable features include auditing, dynamic grouping, and creating dynamic groups based on AD attributes."
"The solution is stable."
"It's valuable to us in that it resembles the native tools that most people have grown accustomed to... Active Roles resembles traditional tools, such as from Microsoft. That is really good because it eases the way people interact with the tool."
"The provisioning and deprovisioning saves a lot of time and skips a lot of errors."
"The biggest thing for us is Active Roles saves a lot of man-hours in keeping groups up-to-date manually or trying to write some sort of script that you have to run, so we don't have to reinvent the wheel. Instead of when every time somebody joins a department, then somebody has to remember to put in a request to add "meet user Joe" to this group, the solution does it automatically for us. Therefore, it saves our business and IT staff time because they do not have to process requests since Active Role can do it for them."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"There are some features that we think should be included in their next release. We think these things would take them to the next level: the ability to completely force or limit any dynamic group processing to specific servers, change-tracking reporting of virtual attributes, and the ability to use files as inputs to automation workloads. These things have also been talked about. Knowing them, they're probably working on them."
"It also has workflows and those are really powerful, but there are no built-in workflows. When it comes to them, it's empty. I would personally love for it to come with ten, 15, or 20 workflows where each achieves a certain task... I could just look at how each is done, clone them, copy them, modify them the way I want them, and be good to go. Right now we have to invent things from scratch."
"Another issue we have with the product is that we run a lot of custom tasks. You have to program them to run on one particular host and there's no automatic failover to a second host. If that host is down when a task is supposed to run, it has to wait until the next time it runs when that host is up."
"Most of the time it just works."
"In terms of improvement, it could be made even more user-friendly for administrators when they need to create new workflows and rule sets."
"The initial setup was quite easy, but it was time-consuming. It took about three months."
"I've had a difficult time getting it to cooperate with Azure in the cloud and, while the support staff are very good and very knowledgeable, what they assist with just on a call doesn't go deep enough to help with a number of issues. The answer that comes back is that we'd have to start an engagement with Professional Services, which is fine but that takes time to schedule and it takes budget."
"The user and group management in Azure AD could be better. Our focus these days is dynamic sharing with several on-prem Microsoft applications like SharePoint."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
Earn 20 points
One Identity Active Roles is ranked 5th in User Provisioning Software with 17 reviews while UserLock is ranked 11th in Authentication Systems. One Identity Active Roles is rated 8.6, while UserLock is rated 10.0. The top reviewer of One Identity Active Roles writes "Single interface and workflows simplify AD and Azure AD management efficiency and security". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". One Identity Active Roles is most compared with Microsoft Entra ID, ManageEngine ADManager Plus, SailPoint IdentityIQ, One Identity Manager and Softerra Adaxes, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort and Aruba ClearPass.
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