OpenText SiteScope vs Quest Foglight for APM [EOL] comparison

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Executive Summary

We performed a comparison between OpenText SiteScope and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.

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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's easy to template standard monitoring configurations, and automate monitoring configuration.""The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed.""VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor.""It's integrated with different monitoring tools, such as AppDynamics.""It can monitor over a 100 technologies with built-in solution templates.""Infrastructure monitoring is the most valuable feature.""There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server.""Has a simple setup. It can be up and running within hours."

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"Sometimes we can solve problems before they occur.""It provides a history of the activities on our SQL servers.""Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me.""Dell Foglight does analyze and optimize your virtual infrastructure. It definitely reduces operational cost.""Real time database monitoring and alerting are valuable.""The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end.""With the APM you can replay the end user session and see issues quickly by viewing the session.""FxV is valuable as we can playback the session."

More Quest Foglight for APM [EOL] Pros →

Cons
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution.""It could be more reliable using a database repository instead of a log repository.""SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL.""We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope.""Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS.""The graphs and dashboard in the solution are areas that need improvement.""Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring.""They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."

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"I want to see mobile access application in the next release.""The “cartridge” concept for every little thing is a bit of a bother to implement.""The version compatibility needs work.""I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace.""Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful.""I think installation and setup needs little more improvement especially when you are installing with external database.""I would perhaps like to see more SSMS connections.""They need to improve the stability of FxM and FxV."

More Quest Foglight for APM [EOL] Cons →

Pricing and Cost Advice
  • "Licensing is a little steep."
  • "Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
  • "SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
  • "You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
  • "When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
  • "It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
  • "The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
  • "The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
  • More OpenText SiteScope Pricing and Cost Advice →

  • "I recall it being a very expensive solution relative to function and stability."
  • "The price is expensive for us."
  • "Foglight can be expensive I would go with the pricing at a three year deal."
  • "Since the product split – the licensing is a bit more complex."
  • More Quest Foglight for APM [EOL] Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of SiteScope is its infrastructure monitoring.
    Top Answer:I would rate the pricing of SiteScope as a five out of ten in terms of costliness. It is not overly expensive, but there is room for improvement in terms of cost-effectiveness in some areas.
    Top Answer:In terms of improvement, OpenText SiteScop could become a better solution by adding more monitoring templates, like RedScope, to make it easier to track specific technologies. It should also improve… more »
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    1,891
    Comparisons
    913
    Reviews
    7
    Average Words per Review
    643
    Rating
    7.6
    Unranked
    In Application Performance Monitoring (APM) and Observability
    Comparisons
    Also Known As
    Micro Focus SiteScope, HPE SiteScope, SiteScope
    Foglight, Dell Foglight
    Learn More
    Quest Software
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    Overview

    OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

    OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

    With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

    OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

    OpenText SiteScope Features

    OpenText SiteScope has many valuable key features. Some of the most useful ones include:

    • Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.
    • Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.

      • Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.

      • Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.
    • Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.
    • Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.
    • Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.
    • Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.
    • Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.
    Manage your application infrastructure by monitoring the IT components that affect application performance.
    Sample Customers
    Vodafone Ireland, Kuveyt Turk Participation Bank
    Anji Automotive Logistics, Unimat, Priceline.com
    Top Industries
    REVIEWERS
    Computer Software Company31%
    Financial Services Firm23%
    Comms Service Provider15%
    Recruiting/Hr Firm8%
    VISITORS READING REVIEWS
    Financial Services Firm31%
    Manufacturing Company14%
    Computer Software Company10%
    Government5%
    REVIEWERS
    Financial Services Firm44%
    Healthcare Company11%
    Educational Organization11%
    Computer Software Company11%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise7%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise6%
    Large Enterprise69%
    REVIEWERS
    Small Business13%
    Midsize Enterprise30%
    Large Enterprise57%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    March 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    OpenText SiteScope is ranked 25th in Application Performance Monitoring (APM) and Observability with 24 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. OpenText SiteScope is rated 7.6, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of Quest Foglight for APM [EOL] writes "We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history". OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Prometheus and BMC TrueSight Operations Management, whereas Quest Foglight for APM [EOL] is most compared with Catchpoint.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.