IBM SevOne Network Performance Management (NPM) vs Quest InTrust comparison

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Executive Summary

We performed a comparison between IBM SevOne Network Performance Management (NPM) and Quest InTrust based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go.""Scalability. I have never had to worry about how to handle really big environments.""In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box.""The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems.""Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic.""One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast.""It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately.""One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."

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"​I would rate the technical support very well as they are knowledgeable and quick to respond​."

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Cons
"Some similar solutions offer end-to-end visibility.""We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne.""In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that.""The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box.""There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor.""Software upgrades can be tricky is not easy.""I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after.""NMS has several areas for improvement. It should be more user-friendly inside of NMS for some of the functionality in there. It's been getting better the last version or two, but the there have been bugs in there whenever I've gone to new versions."

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"​It was very complex. There was poor native correlation. ​""​It needs to have better reporting. ​"

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Pricing and Cost Advice
  • "Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
  • "Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
  • "It is inexpensive compared to other monitoring tools."
  • "Prices per license are not huge, but they exist."
  • "There are cheaper solutions available."
  • "The pricing has been fair."
  • "Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
  • "The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
  • More IBM SevOne Network Performance Management (NPM) Pricing and Cost Advice →

  • "Do a PoC. Make it detailed so it can help later."
  • More Quest InTrust Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or… more »
    Top Answer:The tool is not expensive. We were able to negotiate with SevOne on pricing.
    Top Answer:The tool needs improvement in non-Cisco SD-WAN.
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    Ranking
    32nd
    out of 95 in Log Management
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    Rating
    8.5
    54th
    out of 95 in Log Management
    Views
    354
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    286
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    Also Known As
    SevOne
    Learn More
    Overview

    The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

    Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

    For further information, please visit www.ibm.com/cloud/sevo...



    InTrust is an event log management solution that addresses all of these concerns in heterogeneous environments composed of Windows, Unix and Linux servers, databases, business applications and network devices.

    InTrust enables you to securely collect, store, search and analyze massive amounts of IT data from numerous data sources, systems and devices in one place. Get real-time insights into user activity for security, compliance and operational visibility.

    Sample Customers
    ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
    Platinum Bank
    Top Industries
    REVIEWERS
    Comms Service Provider37%
    Media Company11%
    Financial Services Firm11%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm15%
    Manufacturing Company12%
    Retailer5%
    VISITORS READING REVIEWS
    Government18%
    Financial Services Firm14%
    Computer Software Company10%
    Insurance Company9%
    Company Size
    REVIEWERS
    Small Business6%
    Midsize Enterprise11%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise74%
    Buyer's Guide
    Log Management
    April 2024
    Find out what your peers are saying about Splunk, Datadog, Wazuh and others in Log Management. Updated: April 2024.
    767,995 professionals have used our research since 2012.

    IBM SevOne Network Performance Management (NPM) is ranked 32nd in Log Management with 52 reviews while Quest InTrust is ranked 54th in Log Management. IBM SevOne Network Performance Management (NPM) is rated 8.6, while Quest InTrust is rated 8.0. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". On the other hand, the top reviewer of Quest InTrust writes "Technical support is knowledgeable and quick to respond". IBM SevOne Network Performance Management (NPM) is most compared with LogicMonitor, Instana Infrastructure Monitoring, SolarWinds NPM, Splunk Enterprise Security and SolarWinds Network Device Monitor, whereas Quest InTrust is most compared with Change Auditor for Windows File Servers and syslog-ng.

    See our list of best Log Management vendors.

    We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.