Quest InTrust vs. Sumo Logic

Quest InTrust is ranked 15th in Log Management with 1 review vs Sumo Logic which is ranked 5th in Log Management with 10 reviews. The top reviewer of Quest InTrust writes "Technical support is knowledgeable and quick to respond". The top reviewer of Sumo Logic writes "The dashboards are great. We use them for monitoring certain events". Quest InTrust is most compared with Splunk, Change Auditor for Windows File Servers and Dell InTrust. Sumo Logic is most compared with Splunk, LogRhythm NextGen SIEM and ELK Logstash.
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Quest InTrust Logo
243 views|161 comparisons
Sumo Logic Logo
4,006 views|2,069 comparisons
Most Helpful Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
​I would rate the technical support very well as they are knowledgeable and quick to respond​.

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We are able to diagnose problems before our customers.It helps a lot because we can troubleshoot issues pretty easily.We have used it many times to find a root cause of a live issue, then fix the problem in the applications.Support has been excellent. Sumo Logic's support staff is really good, both their account management staff and direct support.It provides easy visibility. I also like the shareable queries because we share a lot across groups.For many of our services, we use Sumo Logic to track errors and send notifications to our Slack channel, if there are issues. Then, we have our support people monitoring this, and they can react quickly.Scalability has been good for our needs. We haven't run into any scaling issues in regards to size so far.I have no concerns about the stability of the product. I feel it handles the stress we put on it very well.

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Cons
​It needs to have better reporting. ​​It was very complex. There was poor native correlation. ​

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There are some API gaps that are missing.We would like to have some type of predefined setup for the logs, making the setup easier by default.We would like the ability to drill down into a dashboard and get into deeper levels.There needs to be improvement on imported data which can be used within Sumo Logic to do more advanced queries.I would like better UI-driven functionality to create alerts and reports. Now, we have to understand the syntax, so it is a little difficult for someone to pick it up without using the manuals. If there was more of a graphical user interface, it would be beneficial.It would be nice to have an improved ability to scroll through logs within a time frame. Right now, we can search for specific errors. However, if we want to look for "before and after" within a specific time frame, it's not easy using the tool. This would be an improvement.It took a bit of trial and error to get it set up correctly based on everything we had to do. In the end, we had to send everything over HTTP, which was sort of a stop-gap.If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved.

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Pricing and Cost Advice
Do a PoC. Make it detailed so it can help later.

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The AWS Marketplace pricing is borderline. Every annual renewal, we always contemplate if we are getting what we think we could out of it or could we do it cheaper with some other product.The pricing is a little high, but for the features that we receive from Sumo Logic, it suits the price. For some small organizations, the price might be a little high.I don't pay the bill. I've heard the AWS Marketplace pricing is high, but I like the value.Pricing has been cheaper than some of the competing tools, like Splunk.If we went to ELK Stack, which is open source, it would have been less costly, but it would have required more development from our side.The only limit to the scalability of the product for us is how much we are willing to pay.The price scaling comes in a bit expensive.Purchasing the solution through the AWS Marketplace is very easy.

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Ranking
15th
out of 40 in Log Management
Views
243
Comparisons
161
Reviews
1
Followers
41
Avg. Rating
8.0
5th
out of 40 in Log Management
Views
4,006
Comparisons
2,069
Reviews
11
Followers
170
Avg. Rating
8.5
Top Comparisons
Compared 46% of the time.
Compared 12% of the time.
Compared 18% of the time.
Compared 11% of the time.
Compared 11% of the time.
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Quest Software
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Sumo Logic
Overview

InTrust is an event log management solution that addresses all of these concerns in heterogeneous environments composed of Windows, Unix and Linux servers, databases, business applications and network devices.

InTrust enables you to securely collect, store, search and analyze massive amounts of IT data from numerous data sources, systems and devices in one place. Get real-time insights into user activity for security, compliance and operational visibility.

Sumo Logic simplifies how you collect and analyze machine data so that you can gain deep visibility across your full application and infrastructure stack. With the Sumo Logic service, you can accelerate modern application delivery, monitor and troubleshoot in real time and improve your security and compliance posture.
Offer
Learn more about Quest InTrust
Learn more about Sumo Logic
Sample Customers
Platinum BankOoyala, Webjet, Akamai, Kaiser Permanente, Alaska Airlines, Hotel Tonight, Dollar Shave Club, Interactive Intelligence, Restoration Hardware, RingCentral, WD-40, Zillow, Sage Software, Tunein Radio, Lookout, Infor, Houzz, Estee Lauder, Brightcove, Actelion, Anki, Elance, Voxer, Cytobank, Medicom Health Interactive, Task Rabbit, Zscaler, Thred Up, Netskope, Tobi, Infoblox, Imperva, Okta, Medallia, RelateIQ, Bazaar Voice, Blurb, Guidewire, Apigee, Swipely, Progress Software, Card Spring, Ubiquiti Networks, Pager Duty, McGraw Hill, Acquia, Limelight Networks, Blucora, Scripps Networks Interactive, Orange, Medidata, 3 Share
Find out what your peers are saying about Splunk, LogRhythm, IBM and others in Log Management.
310,362 professionals have used our research since 2012.
We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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