We performed a comparison between Quest KACE Systems Management and Red Hat Satellite based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The conditional access policies that we set up are very useful."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"Microsoft's cloud comes with a lot of extra features that are free of charge."
"A great solution for anyone wanting a modern endpoint device management solution."
"The solution is easy to use."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it."
"The most valuable feature of KACE is the mass package deployment. There are a lot of endpoint management solutions in the market. The way KACE responds is with the installation management feature, which is done in a very intelligent way, as well as scripting. It's wow. It's really wow. On top of that, there is a mass undeployment feature as well."
"The information available via KACE is up to date, critical to our normal operations, and has become the go-to tool of our IT teams for extended support."
"This product made the job easy to do without having to go put hands on the machines."
"The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant."
"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."
"The scripting is a very valuable feature, as it saves us time on pushing certain things out to the users, such as software and patches."
"My company had bought some new machines. We used the tool to do some basic settings to ship every machine the same way and undertake the Windows deployment. We did the scripted installation. The tool helped us deploy custom software for specific departments. We also did Windows updates with the product."
"You don't need to depend on any third party. It's a complete solution for patch and configuration management when integrated with the existing system."
"The most valuable feature is the fact that you don't have to expose your mission-critical environment to the Internet. With the Satellite system in place, it acts as a barrier between your Red Hat infrastructure and the public Internet."
"The compliance auditing helped me a lot."
"The most valuable feature of this solution is vulnerability management."
"Patch management is, for sure, most valuable. For license management and patch management, I would rate it a 10 out of 10."
"Satellite gives administrators the ability to target deployments and only send out the updates or provision updates to certain groups."
"Fixing is the most valuable. When you deal with a lot of hardware and software and you have a lot of packages, fixing is a bit difficult. You need to track and pull up all such things, but Satellite makes this task easy. We have branches in other locations, and I can manage other branches by using Satellite Capsule, which is a great feature."
"I like the integration with other tools."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"The reporting needs to be a bit more interactive."
"No option to do end-to-en macOS management. Slow implementation of policies."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."
"We'd love to see support for larger dependencies in the scripting feature."
"We had issues with the tool's support. We are a Dutch firm and everything has to be in Dutch. We were not able to do the alerts. You were required to tweak them a lot to get them in the language that you preferred. The solution's support depended on the person that you got online. Sometimes, the response was fast and other times you needed to wait a long time. The support also depended on the levels of support that you had requested."
"There isn't a lot they need to improve with the solution itself at this point. It is pretty close to providing a single pane of glass for everything that we need for endpoint management specifically on all devices. There is very little that it doesn't provide for us, and for those, we have to go to other methods. There are some of the patching solutions that it doesn't take care of for us. So, we have to do those manually on the devices, and that's really the biggest thing. It doesn't do patching really well for non-Microsoft applications. The major application updates, particularly Windows updates, don't function nearly as well, but, for the vast majority of things, it does just fine. If they could improve in this aspect, that'd be great, but I don't know if they're going to be able to do that."
"There is always room for improvement. However, the system does most of what we need at this moment."
"Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
"I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do."
"The solution's initial setup is a little bit tricky."
"There could be a feature to simplify the process without the requirement of any patch manager subscription."
"The product's automation capabilities need enhancement."
"Improving integration could lead to a more unified management experience for multiple operating systems within our data center."
"The product could have more diversity in what it is able to deploy and might do better if it was not dedicated to Red Hat products only."
"It is difficult to update and maintain."
"I would like to see the scalability, user interface, and reporting features improved and for the solution to be simplified. Instead of having complex engineering, it should be simple for the user."
"Satellite should be bundled with Ansible Tower and the Ansible Automation platform. We face challenges from a security perspective because we have micro-segmentation in our network. For each server we provision, we have to set permissions to different ports so that the servers can communicate with Satellite. If I have a single server with Satellite and the Ansible Automation Platform, it would be easier to manage security issues instead of having two or three products on various servers."
More Quest KACE Systems Management Pricing and Cost Advice →
Quest KACE Systems Management is ranked 8th in Configuration Management with 38 reviews while Red Hat Satellite is ranked 4th in Configuration Management with 21 reviews. Quest KACE Systems Management is rated 8.8, while Red Hat Satellite is rated 8.2. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of Red Hat Satellite writes "A good product for managing patches and updates that could be more robust and up-to-date". Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Red Hat Ansible Automation Platform and Ivanti Neurons Patch for Intune, whereas Red Hat Satellite is most compared with Red Hat Ansible Automation Platform, SUSE Manager, Microsoft Configuration Manager, AWS Systems Manager and Chef. See our Quest KACE Systems Management vs. Red Hat Satellite report.
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