Most Helpful Review
Find out what your peers are saying about Quest KACE Systems Management vs. SCCM and other solutions. Updated: September 2019.
365,533 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The most valuable feature is the ability to have an overview of all devices that are accessing our environment.
This product made the job easy to do without having to go put hands on the machines.
The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient.
This has made the management of our environment easier.
This solution helps us by automating the patching of our system.
The most valuable feature is the graphical-based reports of software updates that have been successful, the ones that have failed, and a summary of where the failures are what security breaches may occur.
It is a good choice for deployment that performs very well.
It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer.
There is a faster time to rollout. If we get a new PC, it can be ready for productivity right away.
With the SCCM inventory, we found a lot of rogue applications. We were able to identify them, find out who was running them, and either put them on our application list or remove them.
It gives us the ability to set up schedules, according to what our security requirements are, to automate the patching of our servers and desktops.
I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do.
The only hiccups we had were some power issues, where the box was a little under-powered early on.
Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work.
Not everything is readily available, and there are a lot of commands that are only executable via PowerShell.
This solution should be simpler, and more consistent across modules/sections.
I would like to see an agentless version of the solution.
The setup was complex and I faced a lot of problems initially because I was new to the solution.
Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it.
Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers.
Troubleshooting in general needs improvement. There's just a ton of logs to go through, and so finding the error log that corresponds with that you're doing can sometimes be difficult.
There is a reboot issue with the patching. Sometimes, if patching runs into any issue whatsoever, it doesn't reboot but it doesn't tell you it errored out. It just sits there and we don't find out until the next day whether it patched or not. That was a big issue for us. We're working through that. They added some stuff in there now where you can actually tell reboot is pending. But we still need some kind of notification that if something fails or is pending, we know. We shouldn't have to go in and look. They don't have anything for that right now.
Pricing and Cost Advice
It was a very attractive price. This is a huge feature of this product. If you would "credit score" this product versus others out there on the market, this one has a very attractive price.
It may be more expensive, but you get what you pay for.
The licensing is good because they have various options, depending on what you are looking for.
SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free.
Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing.
Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it.
Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works.
out of 25 in Configuration Management
Average Words per Review
out of 25 in Configuration Management
Average Words per Review
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Also Known As
|Dell KACE Systems Management||System Center Configuration Manager|
The KACE Systems Management Appliance provides a growing organization with comprehensive management of network-connected devices, including servers, PCs, Macs, Chromebooks, tablets, printers, storage, networking gear and the Internet of Things (IoT). KACE can fulfill all of the organization's systems management needs, from initial deployment to ongoing management and retirement.
|With System Center Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.|
Learn more about Quest KACE Systems Management
Learn more about SCCM
|Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King||Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad|
Software R&D Company12%
Software R&D Company21%
Comms Service Provider8%