We performed a comparison between One Identity Manager and RSA Identity Governance and Lifecycle based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."he customer success and support teams have been crucial."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"We chose this product for being able to accommodate our requirements. It's very flexible, and it's open to being developed to our requirements."
"The most valuable feature for me is the built-in security, which is the best that I have seen."
"We have been able to make our help desk self-sufficient by giving them role-based access. We have been able to reduce service dependency by 40% to 50%."
"One Identity enables us to provide users with permissions for only the roles that they need. We can use segmentation to ensure that users don't have roles that can cause trouble in the business."
"It has many features which can be combined and configured in a great way, then put together in projects and ways that developers didn't think were possible, which has been great."
"I rate One Identity nine out of 10 for stability. We haven't seen any downtime. It has worked smoothly since it went into production."
"You can scale it quite big, which is good. It has good sizing."
"It gives the best user experience, enabling us an overview of all user entitlements."
"Roles, connectors for provisioning and re-accreditation or reviews help greatly to govern user access."
"RSA Identity Governance and lifecycles are good for the access certification and auditing sections."
"With the tool in place, you need to hire fewer people to provide access, and you have control over your processes."
"The data collection is excellent and easy to do. It does not require a lot of configuration nor does it require rules to be written like other competitors do."
"The most valuable feature is the security, in particular, the One Time Password support."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"The web GUI can be improved."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"The system role manager, or some of the roles that are inside Identity Manager, are limited to one user. It would be more flexible if these responsibility roles could be attached to many people."
"The web interface has room for improvement. It could be more performant and the design of the web interface is relatively complicated. It could be simplified."
"A room for improvement in One Identity Manager is its analytics. Though it's getting better from version to version, the analytics feature still needs improvement. I would appreciate more analytical features in the next release of One Identity Manager, so I can do a better analysis. Another vendor, for example, has a self-certification system where you can send people, then create a type of profile or screen for each person, and the person can see his entitlement and the risks behind that entitlement, so then the person makes a decision on whether he wants to keep or let go of it, and that's an out-of-the-box feature that would be good to see in One Identity Manager. Another feature I'd like to see in One Identity Manager that would be very interesting is integration with SIEM or any log collection product for both access and usage. For example, I'd be able to see that I have access to a particular application and also get information on how many times I've accessed it in the last year, last few months, etc. It's a feature that would be great to have in One Identity Manager."
"We would like the product to integrate with ServiceNow, since One Identity Manager and ServiceNow are two of our better tools."
"Quest Software should provide notes and documents to customers before they buy the product and license."
"The product's GUI could be more user-friendly."
"The performance is quite bad, but this is because we have a very old version."
"One of the things we would like is the ability to have more than one system role manager. That would be nice. For example, when people are on vacation, sometimes it gets a little hard to administrate system roles."
"Technical support in Pakistan can be improved."
"Every connector that you have in the product needs to be custom-built, so there are not a lot of standard connectors available in the product, because of which there are a lot of hidden consultancy costs."
"If you use the appliance version then it won't handle a huge database volume."
"The user interface and workflow need improvement, and more connectors would help."
"RSA Identity Governance and Lifecycle could improve out-of-the-box customization."
"This product is missing a lot of features which other competitors are providing. One of the key features that are missing right now is risk scoring. Additionally, there is not much scope for customization - everything is hard-coded and predefined, so it does not allow the developers to make many modifications."
"There are scalability issues. This product does not scale very well. It is not a good product for load balancing / active–active architecture."
More RSA Identity Governance and Lifecycle Pricing and Cost Advice →
One Identity Manager is ranked 3rd in Identity Management (IM) with 74 reviews while RSA Identity Governance and Lifecycle is ranked 22nd in Identity Management (IM) with 9 reviews. One Identity Manager is rated 8.0, while RSA Identity Governance and Lifecycle is rated 6.8. The top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". On the other hand, the top reviewer of RSA Identity Governance and Lifecycle writes "Lacking customization, poor support, but useful auditing". One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, Cisco ISE (Identity Services Engine), EVOLVEUM midPoint and SAP Identity Management, whereas RSA Identity Governance and Lifecycle is most compared with SailPoint IdentityIQ, Saviynt and CyberArk Privileged Access Manager. See our One Identity Manager vs. RSA Identity Governance and Lifecycle report.
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