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Most Helpful Review
Find out what your peers are saying about Quest Rapid Recovery vs. Unitrends and other solutions. Updated: July 2021.
521,189 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It's the leader in backup and archiving.""It's very stable.""It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.""We are using a KVM system in our cloud, and this solution works very well with it.""The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great.""The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms""The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment.""I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice."

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"The best feature of the solution is the user interface.""The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want.""The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature.""The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget.""The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server.""Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk.""Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server.""The compression and deduplication features have helped to save on storage costs."

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"They have great support.""I really like the reporting options you get for various email reports.""I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside.""It's not easy to scale it.""When I have had to use tech support, they've been very good."

More Unitrends Pros »

Cons
"Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't.""The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.""I think the one thing that could be improved is the customer experience. The interface should be more user friendly.""This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it.""Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running.""There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console.""They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information.""Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool."

More Commvault Cons »

"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that.""Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually.""You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment.""It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam.""The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution.""The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me.""When you do a full backup, all of the memory resources on the server are used, which is something that should be improved.""It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."

More Quest Rapid Recovery Cons »

"I would like to see the real-time replication process improved, and a zero RPO feature added.""I would like to see more storage options for the free version.""There's a lot that can be made better. For example, it could be more scalable.""It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market.""Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."

More Unitrends Cons »

Pricing and Cost Advice
"The price could perhaps be lower as well.""Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers.""Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte.""There is a bit of cost involved with signing up the entire solution. It's not a cheap solution.""Commvault licensing is a perpetual license so only the support is being renewed yearly.""The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient.""We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper.""It is cheaper than Veeam."

More Commvault Pricing and Cost Advice »

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper.""It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products.""I don't think the licensing for the product is very expensive.""Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover.""I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

More Quest Rapid Recovery Pricing and Cost Advice »

"With respect to cost, my advice is to get what you need.""Their licensing depended on the number of CPUs you had."

More Unitrends Pricing and Cost Advice »

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Questions from the Community
Top Answer: I have never used Commvault before but I have been using Veritas NetBackup for many years and I am very satisfied with… more »
Top Answer: Veritas Netbackup is more logical and it's easy to understand the technicality behind the product. It has its own logs… more »
Top Answer: The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of… more »
Top Answer: Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server.
Top Answer: Part of the cost of this solution is cloud storage. Azure is quite expensive, but I think that would be the case on any… more »
Top Answer: When you do a full backup, all of the memory resources on the server are used, which is something that should be… more »
Top Answer: When I have had to use tech support, they've been very good.
Top Answer: I think it's a decent platform to go with; I don't have any issues with it. I guess the one thing that I would say is… more »
Top Answer: Probably the biggest issue I've had is actually paying for the unit and part of that problem is that they use a third… more »
Popular Comparisons
Also Known As
Dell AppAssure
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Overview

Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.

Quest Software's Rapid Recovery is block-level, incremental backup software. Unlike the incremental feature found in legacy products, which backed up the entire changed file, Quest Rapid Recovery backs up only the parts of a file that have been changed.
Unitrends increases uptime, productivity and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that allow our customers to focus on their business rather than backup.
Offer
Learn more about Commvault
Learn more about Quest Rapid Recovery
Learn more about Unitrends
Sample Customers
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, Alliant Credit Union, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Top Industries
REVIEWERS
Government16%
Comms Service Provider11%
Manufacturing Company8%
Retailer8%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider19%
Government7%
Financial Services Firm5%
VISITORS READING REVIEWS
Computer Software Company22%
Comms Service Provider16%
Government10%
Retailer6%
REVIEWERS
Non Tech Company14%
Wireless Company14%
Wellness & Fitness Company10%
Marketing Services Firm10%
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider18%
Government8%
Construction Company6%
Company Size
REVIEWERS
Small Business30%
Midsize Enterprise21%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business10%
Midsize Enterprise11%
Large Enterprise80%
REVIEWERS
Small Business62%
Midsize Enterprise31%
Large Enterprise8%
REVIEWERS
Small Business31%
Midsize Enterprise42%
Large Enterprise27%
Find out what your peers are saying about Quest Rapid Recovery vs. Unitrends and other solutions. Updated: July 2021.
521,189 professionals have used our research since 2012.

Quest Rapid Recovery is ranked 23rd in Backup and Recovery Software with 9 reviews while Unitrends is ranked 38th in Backup and Recovery Software with 5 reviews. Quest Rapid Recovery is rated 8.2, while Unitrends is rated 7.6. The top reviewer of Quest Rapid Recovery writes "Simple to set up and use, good support, and deduplication saves us money on storage costs". On the other hand, the top reviewer of Unitrends writes "Was the right choice at the time, but we moved on to a more cloud ready solution". Quest Rapid Recovery is most compared with Veeam Backup & Replication, Rubrik, Acronis Backup, Veritas NetBackup and Cohesity DataProtect, whereas Unitrends is most compared with Veeam Backup & Replication, Acronis Backup, Rubrik, Cohesity DataProtect and Arcserve UDP. See our Quest Rapid Recovery vs. Unitrends report.

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