Anonymous UserSupport Engineer at a media company
Anonymous UserIT Network Analyst at a manufacturing company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It's very stable."
"It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice."
"We are using a KVM system in our cloud, and this solution works very well with it."
"The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."
"The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms"
"The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment."
"I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice."
"The solution's interface is easy to use. For manageability, it doesn't matter where the resource is coming from or going to. That's the great power of the Control Panel: It's easy to use and does not matter if you manage on-prem or cloud resources."
"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"The compression and deduplication features have helped to save on storage costs."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"Veritas Backup Exec is fully compatible with different tape libraries."
"Good open file option feature, SQL agent, and EM agent."
"The product makes it easy to restore data."
"Its reliability and the fact that we have all the skills that we need for Veritas Backup Exec are the most valuable."
"The ease-of-use in general is great."
"This is a very flexible product, which allows you to back up not only the physical environment but also the cloud environment."
"The backup potential of the solution is very good. It's protected us in the past very well and allowed us to get up and running after an attack with minimal loss."
"The solution is very fast. It does not take a long time to backup everything."
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it."
"Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running."
"There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console."
"They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information."
"Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool."
"The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"A web console would be great because nowadays a lot of products are web-based and you can access the console from various environments. So I would recommend bringing this feature in the next solution."
"Doesn't include disaster recovery."
"It could be improved in the area of reporting and ease-of-use."
"They can improve the reporting component. The reports aren't user-friendly at all. You have to download them to Excel to get statistics."
"If you keep it for too long and the catalog gets really big, the application tends to move slowly."
"The integration with SaaS applications like Office 365 needs to be improved."
"Something within the software itself isn't quite right. There may be a bug or glitch. It will work fine for weeks and then all of a sudden it just tanks."
"The pricing of the solution is a bit high."
"The price could perhaps be lower as well."
"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."
"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."
"There is a bit of cost involved with signing up the entire solution. It's not a cheap solution."
"Commvault licensing is a perpetual license so only the support is being renewed yearly."
"The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"It is cheaper than Veeam."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"I don't think the licensing for the product is very expensive."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It is a mid-range solution on the pricing scale."
"Its price is reasonable."
"This product is priced for smaller customers."
"There is an evaluation license available to test this solution."
"It has a good price-value ratio. Its price-value ratio is better than Veeam."
"The pricing can be improved."
Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.
Backup Exec delivers powerful, flexible, and easy-to-use backup and recovery to protect your entire infrastructure whether built upon virtual, physical, or a combination of both. Backup Exec is licensed per media server, agent and option.
Quest Rapid Recovery is ranked 21st in Backup and Recovery Software with 6 reviews while Veritas Backup Exec is ranked 16th in Backup and Recovery Software with 14 reviews. Quest Rapid Recovery is rated 8.2, while Veritas Backup Exec is rated 8.0. The top reviewer of Quest Rapid Recovery writes "Simple to set up and use, good support, and deduplication saves us money on storage costs". On the other hand, the top reviewer of Veritas Backup Exec writes "Excellent backup capabilities with good technical support and a fairly easy initial setup". Quest Rapid Recovery is most compared with Veeam Backup & Replication, Rubrik, Acronis Backup, Zerto and Cohesity DataProtect, whereas Veritas Backup Exec is most compared with Veeam Backup & Replication, Veritas NetBackup, Acronis Backup, Veritas System Recovery and Veritas SaaS Backup. See our Quest Rapid Recovery vs. Veritas Backup Exec report.
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