We performed a comparison between QuickBase and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."QuickBase is an excellent product and it is very easy to get support."
"Creating applications in Quickbase will take, literally, a fraction of the time it would take to create them in other database applications (which shall remain unnamed)."
"This solution has provided for Rapid deployment of data collection tools, replacing spreadsheets with near real-time data."
"Allows users have anytime/anywhere access."
"QuickBase reminds me when a software license or a hardware support contract is near expiration so that I can initiate our company's procurement process in time and not miss a deadline."
"Considering factors like functionality and price, the product proves to be worth the investment."
"I am impressed with the product's automation which makes everything easy."
"The usability of QuickBase largely depends on how you design your workflows within the platform. If you keep them simple and straightforward, it can be a highly usable product."
"The initial setup is very straightforward."
"It is a stable solution...It is a scalable solution."
"Scalability-wise, it is a very good solution."
"Now Platform's best features are collaboration, configurability, and customizability."
"The main reason that people use ServiceNow is that performance is very good."
"The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"Assignment Group history is really important to me."
"Access to more standard default layouts and sample builds would be useful, and access to more training on use and flexibility."
"Third-party integration -- they are working on it and I find their brand-new still-in-beta Webhooks very promising."
"I would like the product to add more working processes."
"I would like to see better options for producing paper reports from Quick Base, rather than viewing things exclusively on screen."
"It would be beneficial for the QuickBase team to focus on improving the integration of cloud-based storage platforms within their product. In use cases like ours, where QuickBase serves as a centralized source of truth for construction projects, having seamless integration with platforms like Dropbox or OneDrive would greatly enhance the product's capabilities."
"The dashboard is not organized."
"I would like to see the reporting enhanced because some of them are not easy to generate."
"They could enhance the ability to link records between tables directly without the need for additional automation to increase space and time."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"It's not quick or cheap."
"Bug and defect management are not available in ServiceNow."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"From an improvement perspective, the product's complicated initial setup phase can be made a bit easier."
"The UI is very bad and needs to be updated."
"ServiceNow Now Platform's automation process needs improvement."
"There are a few areas of concern when it comes to the product's support team where improvements are required."
QuickBase is ranked 15th in Rapid Application Development Software with 73 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews. QuickBase is rated 9.0, while ServiceNow Now Platform is rated 8.6. The top reviewer of QuickBase writes "Reliable, user-driven platform, that is scalable". On the other hand, the top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". QuickBase is most compared with Microsoft Power Apps, Oracle Fusion Service, Sales Creatio, OutSystems and Mendix, whereas ServiceNow Now Platform is most compared with Microsoft Power Apps, ServiceNow, OpenText AppWorks , Appian and Mendix. See our QuickBase vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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