We performed a comparison between QuickBase and Smartsheet based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."I run my own business and the solution allows me to invoice and pay for additional resources. It has helped me in terms of invoicing, quoting, and doing recruitment measures."
"QuickBase is an excellent product and it is very easy to get support."
"It has helped streamline and simply track status and collection of data from suppliers and other internal departments."
"The product is easy to use."
"It is low-code. We are able to go in and create apps quickly. It is very helpful for the size of our company. We're a mid-size company, and at this moment, we don't need anything externally. We don't have to go out and consult a consulting firm to build something from the ground up. So, the ease of that and being able to get development quickly up and running has been good for us."
"This solution has provided for Rapid deployment of data collection tools, replacing spreadsheets with near real-time data."
"Allows users have anytime/anywhere access."
"QuickBase reminds me when a software license or a hardware support contract is near expiration so that I can initiate our company's procurement process in time and not miss a deadline."
"For doing project plans what was really valuable is the ability to do a predecessor."
"The ability to build a quick dashboard and give management insight into the progress of the project itself is probably one of the most beneficial pieces."
"Smartsheet is easy to use."
"Smartsheet offers more than Project because it's similar to a table-based, database-type system. It's like a hybrid between Excel and project software. We were able to enter the formulas and do much of the automation. We added budgets to it and linked them to a vendor page. Smartsheet let us integrate the budget into the project seamlessly. With Project, we needed to open up Excel."
"The management aspect is the most valuable. You can also prioritize tasks and then view tasks by priorities as passports."
"This solution provides easy collaboration and allows non-building users to use the system without requiring a license."
"The solution is straightforward. Whenever a requirement arises, we create three things in Smartsheet: a project plan, a dashboard, and internal documents. It is done through the form and Smartsheet's automation services. This process shortens the time to market from seven days to less than 12 hours."
"Their support is awesome. We are on an enterprise plan and there is a customer success at Smartsheet and anyone from our licensed users can just send an email to them and they respond as soon as possible."
"Unfortunately, there is still no new report formatting available natively, and would still require 3rd party developers to help with that. ."
"I would like to see the reporting enhanced because some of them are not easy to generate."
"This rule: The Maximum is 60 rules. We need to provide more in order to improve."
"They could enhance the ability to link records between tables directly without the need for additional automation to increase space and time."
"There is room for improvement in terms of user-friendliness."
"Whenever we do onboarding, or we get new employees, there tends to be a delay of not just a week but a couple of weeks, and sometimes even a few weeks of being able to see certain new employees in the system."
"Access to more standard default layouts and sample builds would be useful, and access to more training on use and flexibility."
"The product works constantly to modernize the platform and they have made quite a lot of strides in that. I would like them to add additional features that would help us make API calls."
"We have to manually put in every dependency in Smartsheet."
"I think it is all going to be about APIs in the future and I don't think Smartsheet is doing a lot in that regard. They have some integrations with Jira, but you have to pay for them."
"I think that the mobile interface needs to be improved. If you cannot access it through your laptop, I'd prefer to have that option on the mobile, but I don't think that it's user-friendly and easy to navigate."
"It already has a really powerful Export to Excel feature, but it can have an Excel add-on. The way to set up single sign-on wasn't too easy in the beginning, and it was hard to get hold of customer service. They should make it easier to set up SSO. Smartsheet's customer service also definitely needs to be improved."
"An area for improvement in Smartsheet is that if you're in the government or you're a regulated customer, you're not allowed to use APIs due to internal restrictions, so there are specific things that you cannot connect to it. Another area for improvement in the solution is that because there's a capacity of how many records you can have, and there's a capacity of how many functions you can apply, Smartsheet has set up their system where they can force people into purchasing a $20,000 additional module that is called Control Center, that will create documents for them on the fly, so they don't use so many functions and automation. Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve. You have to do your own training and you have to work on your own solution."
"Smartsheet could improve by having seamless integration with Azure Board."
"Lacks the ability to edit attachments within the solution."
"The system can become more challenging to use in more complex scenarios, requiring additional add-ons that can be quite costly."
QuickBase is ranked 15th in Rapid Application Development Software with 73 reviews while Smartsheet is ranked 4th in Project Portfolio Management with 33 reviews. QuickBase is rated 9.0, while Smartsheet is rated 8.2. The top reviewer of QuickBase writes "Reliable, user-driven platform, that is scalable". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". QuickBase is most compared with Microsoft Power Apps, Oracle Fusion Service, Sales Creatio, OutSystems and Oracle Application Express (APEX), whereas Smartsheet is most compared with Microsoft Project, ServiceNow Strategic Portfolio Management, Spreadsheet.com, Adobe Workfront and Trello.
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