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Quickbase Logo
3,036 views|1,496 comparisons
Zoho Logo
3,582 views|1,307 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between QuickBase and Zoho CRM based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Oracle, ServiceNow and others in Rapid Application Development Software.
To learn more, read our detailed Rapid Application Development Software Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The need for little to no code knowledge has been huge.""I run my own business and the solution allows me to invoice and pay for additional resources. It has helped me in terms of invoicing, quoting, and doing recruitment measures.""We have made good use of the ability in QuickBase to add multiple apps for various departments and purposes, while some apps are shared.""This solution has provided for Rapid deployment of data collection tools, replacing spreadsheets with near real-time data.""It is low-code. We are able to go in and create apps quickly. It is very helpful for the size of our company. We're a mid-size company, and at this moment, we don't need anything externally. We don't have to go out and consult a consulting firm to build something from the ground up. So, the ease of that and being able to get development quickly up and running has been good for us.""It has superb ease of use and no code needed to create and build apps and databases.""There's a lot of stability in QuickBase...I really appreciate the processing part of QuickBase, especially considering how we're able to get information in real time instead of having to wait.""The reporting tool: It helps in data analytics to provide the solution more efficiency."

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"One of the most important features is that it's a cloud base and, it's also quite cheaper when compared to other solutions. Zoho CRM is customizable as per your requirement and, the Zoho team is able to help you to customize the CRM based on your requirements, and you can integrate to any third-party solution.""The solution has an efficient notification feature.""Zoho CRM handles the entire customer relationship management, from lead generation to workflows, reports, and lead qualification.""The most valuable feature of Zoho CRM is emailing. You can send emails to customers directly from Zoho CRM. The marketing team in my company uses this feature, and it's effective.""We use the solution for different projects. We use it to patch lead details from clients' sources.""I like the solution's reminder feature which is helpful for big projects. There are many tasks that run at the same time. The reminder feature makes things easy for me since I use Zoho's mobile version as well.""The camera feature is valuable because it provides a look and feel.""It is customizable. We have customized the CRM according to our needs."

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Cons
"Whenever we do onboarding, or we get new employees, there tends to be a delay of not just a week but a couple of weeks, and sometimes even a few weeks of being able to see certain new employees in the system.""Third-party integration -- they are working on it and I find their brand-new still-in-beta Webhooks very promising.""The product works constantly to modernize the platform and they have made quite a lot of strides in that. I would like them to add additional features that would help us make API calls.""This rule: The Maximum is 60 rules. We need to provide more in order to improve.​""Unfortunately, there is still no new report formatting available natively, and would still require 3rd party developers to help with that. .""Its UI needs improvement. They should improve it and make it a little bit more modern. We should also be able to have more real-time information that connects with other software platforms. It has an open API, but it doesn't always connect with some of the other platforms that we would like to utilize. These are probably two of the biggest things for us, and hopefully, they will keep ensuring that in the future, they continually build QuickBase to be a little bit more efficient in that regard.""I would like the product to add more working processes."". For example, we need a third-party to create and save a document in PDF, MS Word, or MS Excel format. The document saving capability is probably the feature that we most often have to procure from an outside provider."

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"The integration should be more user-friendly.""Zoho CRM’s customer service can be a little difficult to reach sometimes.""The solution can improve by having a policy that allows us to integrate with the cloud.""The product's scalability and stability need improvement.""The mobile application is a little complicated and could be simplified.""What needs improvement in Zoho CRM is the UI. It needs to be more user-friendly. I like Salesforce better than Zoho CRM in terms of the UI, so if Zoho CRM can make some UI changes, that would make the tool better.""Certain functions have occasional performance issues.""There are at least two big pieces. One is just the ability to reorganize the data and clean it up to eliminate duplicates and things like that. It is very manual at the moment. It only gives us certain fields that we can check on. Because of our particular database, it creates a problem. We deal with hospitals, and there are 50 hospitals. It is tough to figure out which one is which. Is it this one or the other one? So, trying to clean things up is very difficult. I'd like to have more ability to share data fields. The data is structured into different buckets, and I frequently have to create the same field in two different buckets. It would be nice if I could just do a view-only field in another bucket. In my contact bucket, I would like to be able to have just a view-only of the account information so that I don't need to enter it again, which is what I have to do currently."

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Pricing and Cost Advice
  • "The pricing for QuickBase is pretty straightforward, It is based on a per user/per month licensing fee."
  • "We felt the pricing and licensing for QuickBase were easy enough to understand, fair and competitive."
  • "Quickbase is probably not the cheapest app out there. That said, it is worth its weight in gold. There is no other app that I know of in the market today that can do what Quickbase does."
  • "You have to negotiate the price because it varies based on the number of users you have, as well as how much cloud storage space you need."
  • "It is probably about 300 per license per person. There is just the licensing cost. There are no additional costs."
  • "The product is cheap when compared to other products."
  • "The pricing for the tier my company used included ten seats and the subcontractor, amounting to approximately $18,000 USD per year."
  • "The solution is expensive and geared toward enterprise-level clients."
  • More QuickBase Pricing and Cost Advice →

  • "There is a license required for this solution."
  • "It is around $1000 a month."
  • "Compared to other CRMs, it is very cheap."
  • "We have an annual license fee that costs $12,000."
  • "If you compare the pricing with SAP, it is well priced and you are able to pay as you go."
  • "We pay for an annual license to use this solution."
  • "There is an annual license."
  • "The licensing is the subscription, where we pay $50 per month per user."
  • More Zoho CRM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It provides a well-organized method for overseeing everything, especially considering the remote work aspect.
    Top Answer:The pricing for the tier my company used included ten seats and the subcontractor, amounting to approximately $18,000 USD per year. As for data volume, there is a different pricing model once you… more »
    Top Answer:There is room for improvement in terms of user-friendliness. Simplifying the system's interface could make it less intimidating for some users who might find the current setup a bit overwhelming due… more »
    Top Answer:The platform has a valuable lead qualification feature.
    Top Answer:We consider it a good value and found it to be cost-effective.
    Top Answer:The product's scalability and stability need improvement.
    Ranking
    Views
    3,036
    Comparisons
    1,496
    Reviews
    7
    Average Words per Review
    562
    Rating
    8.4
    6th
    out of 167 in CRM
    Views
    3,582
    Comparisons
    1,307
    Reviews
    27
    Average Words per Review
    385
    Rating
    8.2
    Comparisons
    Microsoft Power Apps logo
    Compared 34% of the time.
    Oracle Fusion Service logo
    Compared 9% of the time.
    Sales Creatio logo
    Compared 8% of the time.
    OutSystems logo
    Compared 8% of the time.
    Mendix logo
    Compared 6% of the time.
    SAP CRM logo
    Compared 21% of the time.
    monday.com logo
    Compared 19% of the time.
    Bitrix24 logo
    Compared 17% of the time.
    Microsoft Dynamics CRM logo
    Compared 10% of the time.
    LeadSquared logo
    Compared 9% of the time.
    Also Known As
    Quick Base, TSheets
    Learn More
    Overview

    Trusted by more than half of the Fortune 100, QuickBase is a low-code platform for building, customizing, and integrating custom business applications. With more than 6,000 customers and 500,000 active users, QuickBase is the technology of choice for organizations that want to empower business users to solve their own challenges while maintaining the governance and security of an enterprise-quality app development system.

    Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.

    Sample Customers
    Procter & Gamble, Tesla, Norwegian Cruise Line, Google, Metso, Agero, Kayak, PTC, Patra Corp, TomTom, Southwest Airlines, FedEx Office
    JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
    Top Industries
    REVIEWERS
    Construction Company18%
    Financial Services Firm16%
    Manufacturing Company8%
    Logistics Company8%
    VISITORS READING REVIEWS
    Educational Organization69%
    Computer Software Company4%
    Insurance Company3%
    Manufacturing Company3%
    REVIEWERS
    Computer Software Company13%
    Financial Services Firm9%
    Marketing Services Firm9%
    Non Tech Company9%
    VISITORS READING REVIEWS
    Educational Organization81%
    Computer Software Company4%
    Government2%
    Financial Services Firm2%
    Company Size
    REVIEWERS
    Small Business51%
    Midsize Enterprise19%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise71%
    Large Enterprise22%
    REVIEWERS
    Small Business71%
    Midsize Enterprise12%
    Large Enterprise16%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise83%
    Large Enterprise9%
    Buyer's Guide
    Rapid Application Development Software
    March 2024
    Find out what your peers are saying about Microsoft, Oracle, ServiceNow and others in Rapid Application Development Software. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    QuickBase is ranked 16th in Rapid Application Development Software with 72 reviews while Zoho CRM is ranked 6th in CRM with 46 reviews. QuickBase is rated 9.0, while Zoho CRM is rated 8.0. The top reviewer of QuickBase writes "Reliable, user-driven platform, that is scalable". On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". QuickBase is most compared with Microsoft Power Apps, Oracle Fusion Service, Sales Creatio, OutSystems and Mendix, whereas Zoho CRM is most compared with SAP CRM, monday.com, Bitrix24, Microsoft Dynamics CRM and LeadSquared.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.