We performed a comparison between QuickBase and Zoho CRM based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, ServiceNow and others in Rapid Application Development Software."The need for little to no code knowledge has been huge."
"I run my own business and the solution allows me to invoice and pay for additional resources. It has helped me in terms of invoicing, quoting, and doing recruitment measures."
"We have made good use of the ability in QuickBase to add multiple apps for various departments and purposes, while some apps are shared."
"This solution has provided for Rapid deployment of data collection tools, replacing spreadsheets with near real-time data."
"It is low-code. We are able to go in and create apps quickly. It is very helpful for the size of our company. We're a mid-size company, and at this moment, we don't need anything externally. We don't have to go out and consult a consulting firm to build something from the ground up. So, the ease of that and being able to get development quickly up and running has been good for us."
"It has superb ease of use and no code needed to create and build apps and databases."
"There's a lot of stability in QuickBase...I really appreciate the processing part of QuickBase, especially considering how we're able to get information in real time instead of having to wait."
"The reporting tool: It helps in data analytics to provide the solution more efficiency."
"One of the most important features is that it's a cloud base and, it's also quite cheaper when compared to other solutions. Zoho CRM is customizable as per your requirement and, the Zoho team is able to help you to customize the CRM based on your requirements, and you can integrate to any third-party solution."
"The solution has an efficient notification feature."
"Zoho CRM handles the entire customer relationship management, from lead generation to workflows, reports, and lead qualification."
"The most valuable feature of Zoho CRM is emailing. You can send emails to customers directly from Zoho CRM. The marketing team in my company uses this feature, and it's effective."
"We use the solution for different projects. We use it to patch lead details from clients' sources."
"I like the solution's reminder feature which is helpful for big projects. There are many tasks that run at the same time. The reminder feature makes things easy for me since I use Zoho's mobile version as well."
"The camera feature is valuable because it provides a look and feel."
"It is customizable. We have customized the CRM according to our needs."
"Whenever we do onboarding, or we get new employees, there tends to be a delay of not just a week but a couple of weeks, and sometimes even a few weeks of being able to see certain new employees in the system."
"Third-party integration -- they are working on it and I find their brand-new still-in-beta Webhooks very promising."
"The product works constantly to modernize the platform and they have made quite a lot of strides in that. I would like them to add additional features that would help us make API calls."
"This rule: The Maximum is 60 rules. We need to provide more in order to improve."
"Unfortunately, there is still no new report formatting available natively, and would still require 3rd party developers to help with that. ."
"Its UI needs improvement. They should improve it and make it a little bit more modern. We should also be able to have more real-time information that connects with other software platforms. It has an open API, but it doesn't always connect with some of the other platforms that we would like to utilize. These are probably two of the biggest things for us, and hopefully, they will keep ensuring that in the future, they continually build QuickBase to be a little bit more efficient in that regard."
"I would like the product to add more working processes."
". For example, we need a third-party to create and save a document in PDF, MS Word, or MS Excel format. The document saving capability is probably the feature that we most often have to procure from an outside provider."
"The integration should be more user-friendly."
"Zoho CRM’s customer service can be a little difficult to reach sometimes."
"The solution can improve by having a policy that allows us to integrate with the cloud."
"The product's scalability and stability need improvement."
"The mobile application is a little complicated and could be simplified."
"What needs improvement in Zoho CRM is the UI. It needs to be more user-friendly. I like Salesforce better than Zoho CRM in terms of the UI, so if Zoho CRM can make some UI changes, that would make the tool better."
"Certain functions have occasional performance issues."
"There are at least two big pieces. One is just the ability to reorganize the data and clean it up to eliminate duplicates and things like that. It is very manual at the moment. It only gives us certain fields that we can check on. Because of our particular database, it creates a problem. We deal with hospitals, and there are 50 hospitals. It is tough to figure out which one is which. Is it this one or the other one? So, trying to clean things up is very difficult. I'd like to have more ability to share data fields. The data is structured into different buckets, and I frequently have to create the same field in two different buckets. It would be nice if I could just do a view-only field in another bucket. In my contact bucket, I would like to be able to have just a view-only of the account information so that I don't need to enter it again, which is what I have to do currently."
QuickBase is ranked 16th in Rapid Application Development Software with 72 reviews while Zoho CRM is ranked 6th in CRM with 46 reviews. QuickBase is rated 9.0, while Zoho CRM is rated 8.0. The top reviewer of QuickBase writes "Reliable, user-driven platform, that is scalable". On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". QuickBase is most compared with Microsoft Power Apps, Oracle Fusion Service, Sales Creatio, OutSystems and Mendix, whereas Zoho CRM is most compared with SAP CRM, monday.com, Bitrix24, Microsoft Dynamics CRM and LeadSquared.
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