QuickBooks vs Zuora comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between QuickBooks and Zuora based on real PeerSpot user reviews.

Find out what your peers are saying about NetSuite, IBM, Intuit and others in Billing Software.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"they even thought about different industries, so that if you're in a service industry, if you're in a retail industry, or you're in construction, they have set up some of the initial out-of-the-box setups, so that you have something that looks kind of like your industry. So for me, I'm an accountant consulting. I do not need an Account called "Dental Equipment." It's flexible to fit your industry.""There are valuable security features including software access security (login password), data backup (getting all transactions and data from the previous bookkeeper), and an audit trail that is available when changes are questioned.""The most valuable feature of the solution stems from its reporting capabilities.""QuickBooks is known for its inventory and manufacturing features, it's a versatile accounting software that covers various aspects of financial management.""It is user-friendly, making it accessible for business owners who often handle their own bookkeeping.""QuickBooks Online has improved my organization by offering a vast array of integrations with other products that allow you to improve process efficiencies while keeping the cost of your ERP or accounting software affordable.""Gives me the ability to do deep dives into accounting research.""QuickBooks Online Payroll offers a range of online customizations and advanced features."

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"​It has made billing a reliable business function and provided the structure needed to optimize all of our billing processes.​""​It is some of the most responsive support that I have encountered.​""These features are valuable because it has allowed the billing functionality to be fully operationalized. This allows us to refocus our energy on optimizing our recurring revenue streams outside of just basic billing.​"

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Cons
"The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature.""In their journal entries, you cannot use Accounts Payable or Accounts Receivable more than once. For example, I owe company "A" $100, so company "A" is Accounts Payable, and I just want to list it one by one by one. If I want to add more companies, say, company "B" with $200, I can't list Accounts Payable in that entry. I would have to just say, company "A", $100, company "B", $200, Accounts Payable, $300." That's a shortcoming of it.""In terms of expansion, we stopped using QuickBooks POS at some point because you can’t scale. We couldn’t scale to more than 32 locations when the business grew. The scalability, support and price could be improved.""The customer response team is slow and sometimes causes the user to have a loss.""The main issue we are facing is related to licensing and the need to review invoices and product-wise details for international clients.""The only concern that I've always had, and it's been a consistent issue that I've heard from others, which is when a file is exported from QuickBooks Desktop and imported into QuickBooks Online, there are accounts that are inactivated or deleted and duplicated. I don't know if it's a bug in the system or what it is, but there's the chart of accounts and the issue is always in the chart of accounts.""The reporting in QuickBooks is terrible and there's no flexibility in it. It only has standard reports that you can modify slightly.""It would be beneficial to enhance inventory and manufacturing features, as it currently depends on third-party applications like Fishbowl Inventory to address these specific needs."

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"​It would benefit from more features designed to recoup revenue in B2C scenarios.""I would build dynamic retry functionalities directly into the core product and enhance their integrations with all payment gateways."

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Pricing and Cost Advice
  • "When I first started, the only other options were the very expensive programs. QuickBooks Desktop you can find anywhere between $200 and $300 on Amazon or Costco."
  • "It is a bit on the high side, but it is affordable."
  • "The price point is higher because you are paying for a whole year in advance. They recently moved to subscription pricing."
  • "Regarding pricing, QuickBooks needs to make its point-of-sale system more affordable to onboard more small businesses. Many retail stores need a retail ERP, and QuickBooks POS is a good option. The pricing is a barrier for some businesses. If QuickBooks offered a more affordable package, it would be easier for businesses to choose QuickBooks POS and get the benefits of a retail ERP. It also gives you discounts."
  • "QuickBooks is an amazingly priced solution since it's a very cheap product, making it so good for small organizations since you can get a lot out of it without paying a large amount."
  • "The pricing is considered reasonable and reflects the value provided, falling neither in the extremely expensive nor very cheap category."
  • "It is relatively expensive."
  • "They're trying to catch up with more expensive platforms, so they switched to a subscription model, which makes it even more expensive."
  • More QuickBooks Pricing and Cost Advice →

  • "Negotiate aggressively. Continue to push on cost until you feel comfortable.​"
  • "Explore multiple options for implementation."
  • More Zuora Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:One of the aspects I appreciate the most is its remarkable user-friendliness.
    Top Answer:The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature.
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    Ranking
    3rd
    out of 43 in Billing Software
    Views
    439
    Comparisons
    220
    Reviews
    11
    Average Words per Review
    530
    Rating
    8.0
    4th
    out of 43 in Billing Software
    Views
    502
    Comparisons
    332
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Puzzle logo
    Compared 35% of the time.
    IBM Maximo logo
    Compared 18% of the time.
    Coupa Invoice logo
    Compared 12% of the time.
    SIRIUS Abak360 logo
    Compared 12% of the time.
    Chargebee logo
    Compared 35% of the time.
    Aria Systems logo
    Compared 23% of the time.
    Salesforce Quote-to-Cash logo
    Compared 23% of the time.
    NetSuite ERP logo
    Compared 19% of the time.
    Learn More
    Overview

    QuickBooks Desktop is a robust accounting software solution that provides a comprehensive set of features for small to medium-sized businesses. It offers advanced functionality, industry-specific versions, and integration capabilities to streamline financial management tasks. By utilizing QuickBooks Desktop, businesses can efficiently handle their accounting needs, generate accurate financial reports, and make informed decisions to drive growth and success.

    QuickBooks Desktop Features:

    • Invoicing: QuickBooks Desktop allows users to create customized invoices with their company logo, track invoice status, and send invoices to customers directly from the software.
    • Expense Tracking: Users can easily track and categorize expenses, import expenses from bank accounts or credit cards, and attach receipts for record-keeping.
    • Financial Reporting: The software offers a wide range of pre-built reports such as profit and loss statements, balance sheets, and cash flow statements, providing valuable insights into the financial health of the business.
    • Bank Reconciliation: QuickBooks Desktop simplifies the process of reconciling bank accounts by automatically matching transactions from the bank statement with those in the software, reducing errors and ensuring accurate financial records.
    • Inventory Management: Businesses can efficiently manage their inventory with features like tracking stock levels, setting reorder points, and generating purchase orders to ensure optimal inventory levels.
    • Payroll Processing: QuickBooks Desktop provides payroll functionality, allowing users to easily calculate employee salaries, track time, manage payroll taxes, and generate pay stubs.
    • Customer and Vendor Management: Users can store customer and vendor contact information, track interactions, and maintain a complete record of transactions with them.
    • Chart of Accounts: QuickBooks Desktop enables users to create and customize a chart of accounts that aligns with their business structure and financial reporting needs.
    • Budgeting and Forecasting: Users can create budgets for different accounts and track actual performance against projected amounts, aiding in financial planning and decision-making.
    • Integration Capabilities: QuickBooks Desktop integrates with a wide range of third-party applications, such as CRM software and payment gateways, allowing for seamless data transfer and workflow automation.

    QuickBooks Desktop Benefits:

    • Robust Accounting Functionality: QuickBooks Desktop offers a wide range of accounting features, including invoicing, expense tracking, bank reconciliation, and financial reporting. It provides comprehensive tools to handle all aspects of financial management.
    • Advanced Reporting Capabilities: The software provides in-depth reporting capabilities, allowing businesses to gain valuable insights into their financial performance. Users can generate customized reports, track key metrics, and make data-driven decisions.
    • Industry-Specific Versions: QuickBooks Desktop offers industry-specific versions tailored to the unique needs of different businesses, such as retail, manufacturing, and professional services. This ensures that businesses have access to features and functionality relevant to their industry.
    • Customization Options: Users can customize QuickBooks Desktop to align with their specific business requirements. They can create personalized invoices, set up unique chart of accounts, and customize templates to reflect their brand identity.
    • Integration with Business Applications: QuickBooks Desktop integrates with a variety of business applications, allowing seamless data exchange and reducing manual data entry. Integration with CRM software, payment gateways, and other tools streamlines workflows and improves overall efficiency.
    • Data Security and Control: With QuickBooks Desktop, businesses have control over their financial data as it is stored locally on their own systems. This gives them peace of mind regarding data security and privacy.
    • Scalability: QuickBooks Desktop is suitable for businesses of various sizes, from small startups to larger enterprises. It can handle growing data volumes and provide scalability as businesses expand.
    • Offline Access: Unlike cloud-based accounting solutions, QuickBooks Desktop allows users to access their financial data even without an internet connection. This can be beneficial in situations where internet access is limited or unreliable.
    • Longevity and Established Reputation: QuickBooks Desktop has been a trusted accounting software for many years and has built a strong reputation. It is widely used by businesses globally, providing assurance of its reliability and stability.
    • Dedicated Support: QuickBooks Desktop offers customer support through various channels, including phone and email. Users can get assistance with any technical issues or questions they may have.

    Reviews from Real Users

    Mimi Evans, owner & operator at Fearless Bookkeeping Services LLC, writes that QuickBooks Online has “Useful importing capability, beneficial inventory module, but lacking automation”

    Another PeerSpot user, managing Partner at a tech services company, states that QuickBooks Online “Provides excellent tracking of my finances and is easy to use and deploy”.

    Max Rubin, CFO at Make The Switch, says that "QuickBooks Online has improved my organization by offering a vast array of integrations with other products that allow you to improve process efficiencies while keeping the cost of your ERP or accounting software affordable."


    Zuora simplifies your recurring billing process and manages hundreds of thousands of subscriptions at once. In addition, Zuora helps you send accurate and timely invoices to ensure that each customer touchpoint is personalized and reflective of your brand. Zuora automatically manages and registers collections from one-time to high-volume recurring payments. Error handling and credit card failures are factored in and taken care of. And the whole system is PCI Level 1 compliant, so you can store customers' payment information worry-free. Do business across the globe. Give your customers the convenience of paying any way they like. Collect payments through almost any gateway, and use any method, including credit cards, debit cards, wire transfers, PayPal, tokenized systems and even purchase orders.
    Sample Customers
    West Egg
    Lever, Hobsons, Arrow, Surf Air, Mindvalley, Dell, Zendesk, Mindvalley, Falcon.io, Invoca, Box, Pexip, CareCloud
    Top Industries
    REVIEWERS
    Financial Services Firm38%
    University13%
    Retailer13%
    Individual & Family Service13%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm9%
    Legal Firm9%
    Real Estate/Law Firm9%
    VISITORS READING REVIEWS
    Computer Software Company31%
    Manufacturing Company9%
    Real Estate/Law Firm9%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business77%
    Midsize Enterprise8%
    Large Enterprise15%
    VISITORS READING REVIEWS
    Small Business54%
    Midsize Enterprise9%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise17%
    Large Enterprise52%

    QuickBooks is ranked 3rd in Billing Software with 16 reviews while Zuora is ranked 4th in Billing Software. QuickBooks is rated 8.0, while Zuora is rated 9.0. The top reviewer of QuickBooks writes "Though the solution has great reporting capabilities, search functionality is an area in the product that needs improvement ". On the other hand, the top reviewer of Zuora writes "Provides the structure needed to optimize all of our billing processes". QuickBooks is most compared with Puzzle, IBM Maximo, Salesforce Quote-to-Cash, Coupa Invoice and SIRIUS Abak360, whereas Zuora is most compared with Chargebee, Aria Systems, Salesforce Quote-to-Cash and NetSuite ERP.

    See our list of best Billing Software vendors.

    We monitor all Billing Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.