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Most Helpful Review
Find out what your peers are saying about Rally Software vs. ServiceNow IT Business Management and other solutions. Updated: January 2021.
455,962 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Reporting is much easier and faster than Micro Focus ALM, with CA AC built on web services... Also, the data is more granular when it comes to tasks, iterations, sprints, and releases."

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"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided.""The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete.""The program is stable.""The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it.""The interface is extremely user-friendly.""Stable and scalable solution."

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Cons
"One problem I see is that if there is a dependent user story - for example, if my team is working on one thing and there is a dependent user story from another team - we can have a dependency created but we don't know if there is a change of status from the other team. That is something which is very important for Agile Central to look into so that if the other team makes any changes we will be notified as well."

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"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex.""The cost could be improved. The solution is quite pricey.""The interface isn't user-friendly.""The only issue for us is the pricing. It’s quite high in comparison with the competition.""I would like to see some artificial intelligence incorporated into the management functions.""Dashboard interface is limited functionally and not very user friendly"

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Top Answer: One of the key areas important to me is the reporting side. The dashboard interface is limited functionally and is not very user friendly or particularly intuitive so that, for example, if you want to… more »
Top Answer: In our company we use this solution on a daily basis as an administration application for reporting, where you can assign incident tickets or trade tickets and the relevant department uses it for… more »
Ranking
Views
8,823
Comparisons
5,737
Reviews
2
Average Words per Review
631
Rating
8.5
Views
1,620
Comparisons
1,291
Reviews
6
Average Words per Review
473
Rating
8.5
Popular Comparisons
Compared 46% of the time.
Compared 14% of the time.
Also Known As
CA Agile Central, Rally Enterprise, CA Agile Training, CA Agile Coaching, CA Agile Academy, CA Agile Management , CA ALMServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
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Broadcom
ServiceNow
Overview

With Rally Software, you can plan, prioritize, manage, track, and continuously improve your work so that you can deliver the value that your customers need with speed, quality, and efficiency. Our enterprise-class Application Lifecycle Management (ALM) SaaS platform provides visibility into progress, roadblocks, and dependencies across multiple teams, projects, and programs. This allows you to align to your strategic goals and create better business results, and to do it all in a single system of record.

ServiceNow provides us an integratd platform that manages both IT Operations as well as the Delivery lifecycle. ... It also, creates the necessary insights to make better business decisions from.

Offer
Learn more about Rally Software
Learn more about ServiceNow IT Business Management
Sample Customers
Physicians Mutual, Harvard Pilgrim HealthCare, Editora Abril, Tata Communications, Level 3 Communications, Seagate, TomTom, Philips, Hiscox, Physicians Mutual, MYOBProximus, UNT SYSTEM, SAP SuccessFactors
Top Industries
REVIEWERS
Financial Services Firm21%
Healthcare Company16%
Comms Service Provider15%
Transportation Company10%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider10%
Manufacturing Company9%
Healthcare Company9%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider12%
Financial Services Firm11%
Energy/Utilities Company9%
Company Size
REVIEWERS
Small Business9%
Midsize Enterprise10%
Large Enterprise81%
REVIEWERS
Small Business43%
Midsize Enterprise29%
Large Enterprise29%
Find out what your peers are saying about Rally Software vs. ServiceNow IT Business Management and other solutions. Updated: January 2021.
455,962 professionals have used our research since 2012.

Rally Software is ranked 7th in Enterprise Agile Planning Tools with 1 review while ServiceNow IT Business Management is ranked 5th in Enterprise Agile Planning Tools with 6 reviews. Rally Software is rated 8.0, while ServiceNow IT Business Management is rated 8.6. The top reviewer of Rally Software writes "Built on web services which can be used to pull reports and metrics without SQL queries". On the other hand, the top reviewer of ServiceNow IT Business Management writes "Stable and scalable, could improve dashboards and visualization". Rally Software is most compared with Jira, Microsoft Azure DevOps, TFS, Digital.ai Agility and Blueprint Storyteller, whereas ServiceNow IT Business Management is most compared with Microsoft Azure DevOps, Broadcom Clarity PPM, Alfabet IT Planning & Portfolio Management, Micro Focus ALM Octane and GitLab. See our Rally Software vs. ServiceNow IT Business Management report.

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