Most Helpful Review
"Time machine" feature allows us to go back a few seconds or a few minutes, to before a ransomware attack
Use Veritas SaaS Backup? Share your opinion.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great.
The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms
The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment.
We are using a KVM system in our cloud, and this solution works very well with it.
It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.
It's very stable.
It's the leader in backup and archiving.
It is much more scalable and flexible than everything else in the market.
The whole product is based on point-in-time restore capabilities built into their storage appliance, and no one else I know does that.
The unit has been running at 100% without an issue.
Any time I have needed anything, from a simple question to someone to be onsite, the customer service has been exceptional.
The Reduxio unit is superior in its ability to recover from any second.
It has a very intuitive interface, it integrates more smoothly with our steps. With a different product from a different manufacturer, there are a lot more steps required to set up a volume, to make it available in VMware and to utilize it there.
We like the way the Reduxio is designed, the way the managing/operating end is just so much easier; fewer steps, more intuitive steps. It has a number of features baked into it that, in other products, are additional licensed components, like compression and dedupe.
The biggest feature, and one of the reasons we use it with the file shares, is its continuous Snapshotting. We can go back to almost to any point in time, not only to last night at midnight or a week ago, but 10 minutes ago or three-hours-and-so-many-seconds, or whatever the case may be. We already had a brush with ransomware in the past, so it's good to know we can dial back to just before a mishap happens.
It's very intuitive, has a very modern interface. Instead of making the user set up a million parameters for things that the system knows better anyway, they put all the intelligence in the product and made the controls much easier.
The solution is stable; I haven't experienced any bugs or glitches on it.
I think the most important feature is the ability of SaaS Backup to cover all modules proposed by Office 365, because competing solutions don't cover the total scope.
The solution's hardware appliance is very scalable and very useful.
The duplication is the solution's most valuable feature.
What I like most about Veritas SaaS Backup is that it is easy to work on.
Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running.
There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console.
They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information.
This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it.
I think the one thing that could be improved is the customer experience. The interface should be more user friendly.
The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.
Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't.
Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues.
The only critique that we have is it needs the ability to have local users added. You have to log in as one built-in admin account. You can't create your own.
It would be helpful to have the ability to recover virtual machines individually without having to restore the full LUN.
t would be helpful to have a mobile app to monitor the storage array remotely.
Needs to be made easier to use with slightly older versions of VMware.
The ability to look at data at a file level would be useful, as well as the ability recover at that level. Right now, you can only recover whole volumes.
The only thing that I'd like to see, at some point in time, is having the storage array being able to detect a ransomware attack. When you get hit by a ransomware it rewrites every block in your guest's virtual machine. So there should be a way for them to be able to detect that: "Hey, this is unusual, to see every block of this guest being rewritten all at one time," and then flag that as potential malware or ransomware.
Scalability is a little unusual. We came from the NetApp world where, if you needed more disk space, you just added more drives into the chassis, whereas with Reduxio, if you need more disk space, you have to buy a new chassis.
the only thing I would say negative about Reduxio is the cabling was a little bit confusing at first, but now that we understand it, it's easy. It was just so different from what we've seen before. That was the only hard part to get used to. The storage array is fully redundant, so there are some cross-connect cables that you have to run, from the A side to the B side, and the B side back to the A side, and we've just never seen anything like that before. But now that I understand the design, it makes complete sense. But initially it was confusing.
The solution does lack a lot of features, and we're considering switching.
Currently, it isn't possible to use anything other than Veritas cloud to back up to. I think today it's important to cover the three major cloud provider: GCP, Azure and AWS.
The implementation could be improved. The server setup is very easy, but some specific client implementation, for example, Oracle or SQL servers, are a little bit complicated. they should offer a bit more assistance with the setup for these particular items.
The backup reports and the dashboard need improvement.
The technical team wasn't very helpful.
Pricing and Cost Advice
Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers.
Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte.
The price could perhaps be lower as well.
In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually.
Compared to other competitors and vendors the pricing is fair.
The licensing is very simple with Reduxio. It is actually one of the attractions, unlike some of the other products. The other product we're using, in some of its incarnations, has extremely complex pricing, with every spindle having an associated license and fees. With Reduxio it's very simple. For the box - the hardware comes in essentially one configuration for the chassis, the unit (and you can buy multiple units and daisy-chain them) - there is no "a-la-carte," so many drives of this kind or that kind, etc. It has a basic hardware configuration. Then, through the software license, they allocate or assign you the right to use the full capacity, or half of it, or a quarter of it. Of course, if you're not using the full capacity but need to, it is a simple phone call to upgrade. It's as simple as it gets.
Set up costs are minimal. We were early adopters so we received really good pricing.
I think that you are able to buy a minimum capacity, then grow your capacity within the box as you expand your data needs.
ROI is how much (time, money, resources) you will save in case of a ransomware attack because you had this box.
I think the pricing is good value, because you're not just buying a storage array, you're buying a backup solution and a DR solution and a "time machine" solution, all bundled in one storage array. When we had NetApp storage we had to then go out and buy a copy of Veeam which is a backup solution. With the Reduxio, you still need to do backups but you don't need that software product.
You want the best, you've got to pay for the best, that's all. In terms of licensing, just work with your VAR. The features, overall, were just too good to pass up, even though it comes at a premium.
Only one device is sold. Negotiate the initial storage, but you can start small and move up with ease. Negotiate.
One of the key selling points of the Reduxio was that it really is fully licensed for the unit. There are no additional licenses needed for the product, which really helps scalability. There were no additional options to purchase, per se. They were already wrapped into the product.
SaaS Backup isn't the most expensive solution.
The program is quite expensive.
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Also Known As
Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.
Reduxio's HX550 flash hybrid storage arrays, based on Reduxio's TimeOS storage operating system allow you to recover application data to any second in the past, eliminates most of the complexity associated with managing storage, and provides exceptional performance and efficiency, far exceeding anything available today.
Veritas SaaS Backup provides secure and scalable data protection across your entire Office 365 or Salesforce environment and beyond. It is designed for today’s technologies and today’s mobile workforce and organizations of all sizes. Protect SaaS productivity applications with the ability to access anywhere, anytime, and from any device, and instantly restore data with a single click.
Learn more about Commvault
Learn more about Reduxio [EOL]
Learn more about Veritas SaaS Backup
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Comms Service Provider9%
Software R&D Company33%
Comms Service Provider13%
Museum Or Institution13%
K 12 Educational Company Or School13%
Financial Services Firm10%
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