We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Licensing varies widely, depending on usage. It can be cheap or quite expensive, depending on volume and features."
"It is worth the cost. You need to know the number of users that are going to use it, which is usually pretty easy to calculate. It's on a per-user license."
"This is a subscription-based, SaaS solution."
"We're currently per license. We're paying around $44,000 per year for 80 full users and 300 standard users. For a new implementation, we also need to pay for an expert."
"The pricing and licensing are okay. I wish that the user licenses were cheaper but the stakeholder licenses are at a reasonable cost."
"The pricing is tiered so we took that into account. If we were to license 10 or 20 people, that would be a certain price. And if we were to license 50 or 100, there would be a little bit of discounting. But the per-user license was right in line with what we were expecting."
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Resolver Incident Management is a powerful and easy-to-use incident management software to help your organization respond to, report on, investigate, and prevent incidents.
xMatters, an Everbridge company, is a service reliability platform that helps DevOps, SREs, and operations teams rapidly deliver products at scale by automating workflows and ensuring infrastructure and applications are always working. The xMatters code-free workflow builder, adaptive approach to incident management, and real-time performance analytics all support a single goal: deliver customer happiness.
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Resolver Incident Management is ranked 11th in IT Alerting and Incident Management while xMatters IT Management is ranked 4th in IT Alerting and Incident Management with 7 reviews. Resolver Incident Management is rated 0.0, while xMatters IT Management is rated 9.0. On the other hand, the top reviewer of xMatters IT Management writes "Enabled us to meet our "lights out" goal and repurpose staff to do work of greater value". Resolver Incident Management is most compared with Everbridge IT Alerting, whereas xMatters IT Management is most compared with PagerDuty, Everbridge IT Alerting, ServiceNow, Opsgenie and VictorOps.
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