We performed a comparison between ReversingLabs and TitanHQ SpamTitan based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, ESET and others in Anti-Malware Tools."The automated static analysis of malware is the most valuable feature. Its detection abilities are very good. It hits all of the different platforms out there, platforms that see the items in the wild."
"As far as the malware repository is concerned, it's extensive. It's a good source for finding samples, where we are unable to find them on other channels or by leveraging other sources."
"As far as static analysis information is concerned, we use most of the information that is available in order to determine whether or not we might be dealing with a malware variant. This includes information that is related to Java rules. This is also related to malware families indicated or specific malicious software variants that are labeled by name."
"ReversingLabs has a large sample size."
"It offers reports on a great many more file types than the other analysis solutions we have. It can give us a more in-depth analysis and better reporting on a larger number of file types. It also gives us a more comprehensive score on a number of things as well, and that's why we're using it as a front-end filter. It gives us more information... It's valuable because of its depth of information, as well as the breadth it gives us. There aren't a lot of tools that cover all of the different file types."
"The most valuable feature is the Link Lock, which prevents our users from clicking on links that haven't been verified."
"The discovery work to resolve [issues] has gotten so much easier because we can see what's going on right at the edge of our incoming and our outgoing mail. A regular tech support dude can log in... and get a very practical view of what is going on..."
"It lowers the amount of junk email you have to go through and delete."
"The initial setup was relatively easy."
"I've been pretty pleased with technical support. They're pretty responsive. They answer quickly. They come up with solutions really quickly as well."
"I like SpamTitan's email sandboxing. It is very effective and blocks almost 99% of spam. It also has zero-day threat protection."
"The encryption feature seems to be the most useful. We didn't have a convenient option for it previously, and having the capability to encrypt from within the message nearly seamlessly is a benefit to us."
"The key differentiators of the product for an MSP are its ease of use and effectiveness. It generates reports and makes things easy for IT to manage. It's a set-it-and-forget-it type of solution."
"While the company is very helpful, it would be very much appreciated to have extensive proof of concept scripts for the different APIs available, though not for all the APIs that we have purchased. Respective scripts are available, but those scripts which are available are typically not of very high quality."
"The product support could be better at times. Sometimes, the resources that they provide could be of higher quality."
"The solution needs to improve integrations."
"I would like to see if we could do a little bit more of bulk uploading of hash sets. Right now, I can only do them individually."
"We would really like further integration with our threat intelligence platform, which is called ThreatConnect. We would also really like further integrations with an endpoint protection product we use called Tanium. The reason I mentioned both of these is that ReversingLabs claims to have extensive integrations with both of them, but they did not work for us."
"There is no plugin for Outlook, which might be of an advantage so that you can just click on a link in Outlook that takes you right to your quarantine list. It doesn't have that at the moment."
"Initially, I had some issues where we were getting emails coming in that appeared to come in from our own internal domain. My company is called M2 Systems, so our domain name is M2-corp.com. I had to get on with support twice to get them to help me mitigate or block that from happening."
"There should probably be a little more explanation on why one day, the email from one company goes into quarantine, and the next day, it doesn't. To me, it is a little bit random at times."
"There is room for improvement in automation; better wizards for deployment, for example."
"A lot of the other companies that I deal with have a feature that allows you to modify emails and apply signatures automatically based on linking into Azure's servers and database. That feature isn't there in SpamTitan."
"The quarantine email message that users get on a scheduled basis is something users generally don't pay attention to, like every other communication they get from IT. The formatting of the quarantined email report that goes to the users on a regular basis is a little confusing for them. That could be improved."
"They could improve on the color of the interface."
"As a Danish company, it would be great to see a Danish translation for the UI."
ReversingLabs is ranked 19th in Anti-Malware Tools with 4 reviews while TitanHQ SpamTitan is ranked 4th in Anti-Malware Tools with 76 reviews. ReversingLabs is rated 9.2, while TitanHQ SpamTitan is rated 9.0. The top reviewer of ReversingLabs writes "We use the product for data enrichment or downloading malicious programs that we are otherwise unable to find". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". ReversingLabs is most compared with VirusTotal, CrowdStrike Falcon, Black Duck, Joe Sandbox Ultimate and Snyk, whereas TitanHQ SpamTitan is most compared with Microsoft Defender for Office 365, Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Sophos Email.
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