Compare RightScale Cloud Management Platform vs. ServiceNow

RightScale Cloud Management Platform is ranked 19th in Cloud Management while ServiceNow is ranked 1st in IT Service Management (ITSM) with 22 reviews. RightScale Cloud Management Platform is rated 0, while ServiceNow is rated 8.2. On the other hand, the top reviewer of ServiceNow writes "Discovery has reduced the time to build/deploy devices within our environment". RightScale Cloud Management Platform is most compared with Turbonomic, Cisco CloudCenter and VMware vRealize Automation (vRA), whereas ServiceNow is most compared with BMC Helix ITSM, Zendesk and JIRA Service Desk.
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Most Helpful Review
Use RightScale Cloud Management Platform? Share your opinion.
Find out what your peers are saying about VMware, Turbonomic, Apache and others in Cloud Management. Updated: November 2019.
378,397 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
Information Not Available
Initially, the licensing model ServiceNow came up with was very good. But now, from a licensing perspective, they are changing their model day by day. It is becoming a bit expensive for customers.Isn't pricing always too much? We really do chafe at the ITIL licensing. ITOM is also pretty expensive.ServiceNow is a leader and its pricing is quite good, quite competitive... Sometimes some plugins are not priced reasonably but, generally, the platform itself, its modules, are priced reasonably.ServiceNow pricing is an art, not a science. The deal depends on how commercially savvy you are, which does make it something that is quite difficult to get right. It is most definitely an opportunity area for ServiceNow to improve and have more visibility around pricing of the different products within the platform.It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.We know that ServiceNow is not cheap, it's more expensive than other solutions. But we are trying to increase our ability to handle tickets so that the cost per ticket is less.It has a higher cost compared to local/regional solutions.

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Ranking
19th
out of 57 in Cloud Management
Views
2,795
Comparisons
2,095
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
47,665
Comparisons
28,451
Reviews
23
Average Words per Review
593
Avg. Rating
8.2
Top Comparisons
Compared 22% of the time.
Compared 5% of the time.
Compared 5% of the time.
Also Known As
RightScale MultiCloud Platform
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Flexera
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ServiceNow
Overview

With the RightScale Multi-Cloud Platform, you can mix and match public clouds, private clouds, and virtualized environments to meet your cloud portfolio strategy. In addition to clouds, you can support a portfolio of hypervisors — KVM, Xen, and vSphere — as well as operating systems — CentOS, RHEL, SUSE, Ubuntu, and Windows. A portfolio approach gives your enterprise the ability to future-proof your cloud strategy, optimize cost and performance, access a global footprint with best-of-breed capabilities, and gain financial flexibility and negotiating leverage.

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

Offer
Learn more about RightScale Cloud Management Platform
Learn more about ServiceNow
Sample Customers
Amazon Web Services, Microsoft Azure, Google Cloud Platform, Rackspace, Softlayer, Cloudstack, OpenStack, VmwareAAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow
Top Industries
No Data Available
REVIEWERS
Healthcare Company15%
Financial Services Firm13%
Insurance Company10%
University9%
VISITORS READING REVIEWS
Software R&D Company34%
Comms Service Provider9%
Government6%
Financial Services Firm6%
Company Size
No Data Available
REVIEWERS
Small Business14%
Midsize Enterprise13%
Large Enterprise73%
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise17%
Large Enterprise65%
Find out what your peers are saying about VMware, Turbonomic, Apache and others in Cloud Management. Updated: November 2019.
378,397 professionals have used our research since 2012.
We monitor all Cloud Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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