We performed a comparison between RightScale Cloud Management Platform and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, Nutanix, IBM and others in Cloud Management."With this platform, users could migrate to the cloud on the go and use public cloud services like Oracle database while integrating with their own local storage."
"The most valuable feature is Optima, which is something that we use quite extensively."
"The scalability of ServiceNow is good."
"The most valuable features of the solution are discovery, cloud governance, event management, and service mapping."
"Provides everything in one solution."
"I like the tool's discovery feature."
"It's easy to set up."
"The end-to-end ticketing process is most valuable in ServiceNow IT Operations Management because its notification feature is excellent in keeping all users informed on the next step compared to BMC. I also like that ServiceNow IT Operations Management is very user-friendly."
"You can improve integrations of the operation with the solution."
"ServiceNow IT Operations Management is a stable product."
"Technical support is an area that can be improved."
"There is a problem with integration due to invalid private node security certificates."
"The out-of-the-box reporting feature is not as user friendly as other tools."
"The tool can be improved by including more detailed information to assist new users."
"The pattern part can be improved. Patterns are used in the Discovery feature. Although it is easy to create new patterns and modify the existing ones, it would be better if this solution can have more out-of-the-box patterns. In terms of new features, they can include artificial intelligence, something like machine learning."
"The product needs to add a workflow insight tool."
"Regarding ServiceNow, there is room for improvement in terms of customization, particularly in the area of self-customization."
"My managers would say that the price is too high. We wanted to also have the visibility version of it, but it's too expensive for us. Going for visibility would have doubled up the price."
"Service mapping is pretty limited."
"I advise others not to customize a lot while using the solution."
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RightScale Cloud Management Platform is ranked 25th in Cloud Management with 4 reviews while ServiceNow IT Operations Management is ranked 9th in Cloud Management with 34 reviews. RightScale Cloud Management Platform is rated 7.6, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of RightScale Cloud Management Platform writes "Good CMPs for cloud provisioning and excellent scalability". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". RightScale Cloud Management Platform is most compared with , whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management.
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