We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"When it comes to the ability to scale up the product, this is suitable for small medium and large environments,"
"I have found the AppResponse, which is a packet capture solution, very good. It gives you the ability to drill down back in time. You've got all the packets there. You can troubleshoot it later, not immediately. It's very interesting."
"We really like the scalability capabilities."
"The most valuable feature is performance monitoring."
"SolarWinds NPM has a colorful UI and many easy-to-use features. It does not need to be configured as much and is also easy to install."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"Being able to easily, and quickly obtain disc space statistics from servers and determine how much was free or used on various volumes."
"The connectivity of the solution is very good."
"It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there."
"The most valuable feature of this solution is the alerts."
"The alerting and usage tracking notifications on disk space capacity, network and processor utilization."
"We don't have any issues with the stability of SolarWinds NPM."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"Technical support needs to be more responsive."
"The initial setup is straightforward, but you have to know a little about the product. It's not for everybody to just plug and play. If you know how the solution is implemented then it is straightforward."
"The AI features should be addressed in respect of the analysis and intelligence that must be supported and delivered in the tool to predigest the large amounts of data."
"The pricing is on the higher side of things. If they could lower it, that would be ideal."
"GUI needs improvement with a more graphical dashboard."
"The only thing that can be improved is to continually add to the existing capabilities of the product."
"The interface could be made more user-friendly."
"The solution's network discovery and node addition processes need more work."
"There needs to be more integration of widgets, especially for reporting purposes."
"If they did some type of synthetic monitoring, it would have been better."
"Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM."
"Technical support and releases are not particularly reliable."
"The pricing works out well for us, given our environment and where we are."
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"The solution is no more expensive than other products."
"The price is a little bit high, especially because we have to pay an import tax."
"The licensing is based on the number of nodes, interfaces, and volumes."
"I find that the pricing is acceptable."
"It is not an expensive product."
"There are a lot of sub-products and it just continued to increase the price."
"USD $15,000 annually for maintenance."
"It is relatively inexpensive compared to other products in the same category."
"There can be fees in addition to the licensing fees if you add on."
"The NPM component of the system costs approximately $1,000 USD per year."
Riverbed® AppResponse delivers full stack application analysis—from packets to web pages to end-user experience—letting you observe all network and application interactions as they cross the wire, whether they are encrypted or not. Using powerful, flexible network and application analytics and workflows, AppResponse speeds problem diagnosis and resolution, helping you get to answers fast
Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.
Riverbed AppResponse is ranked 35th in Network Monitoring Software with 4 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 26 reviews. Riverbed AppResponse is rated 8.0, while SolarWinds NPM is rated 7.8. The top reviewer of Riverbed AppResponse writes "Has modules to troubleshoot web applications, database transactions, and unified communications, all in one". On the other hand, the top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". Riverbed AppResponse is most compared with Dynatrace, Cisco Stealthwatch, AppDynamics, Splunk and NETSCOUT nGeniusONE, whereas SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, LogicMonitor, Wireshark and PRTG Network Monitor. See our Riverbed AppResponse vs. SolarWinds NPM report.
See our list of best Network Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.