We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
"Our management squeezed Aternity pretty hard on the pricing, in my opinion a little too much. I advise negotiating for sure, but I do think it left kind of a sour taste in Aternity’s mouth that we were being so pushy despite the fact that we were only purchasing a small number of licenses."
"It’s a little on the costly side, but if you license intelligently, accounting for your various hosts connecting in through VDI or terminal servers, you can make it well worth your money."
"If the scale of your monitoring will be to go everywhere in an organization, a site license is key."
"Pricing is a bit high. Don't take that as the "be all, end all"."
"In my opinion they are asking a lot for their SaaS solution, but I also know that that's the direction they're going... The current, on-prem solution is probably a fair price."
"The pricing for the users and agents is reasonable compared to other solutions and vendors."
"Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."
Top Answer:Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with… more »
Alluvio Aternity full-spectrum Digital Experience Management provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry at scale from employee devices, every type of business application, and your cloud-native application service.
It also helps you resolve issues quickly by showing you response time breakdown between client device, network, and application back ends. Aternity provides AI-powered visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app, whether it runs on a virtual, physical, or mobile device.
Aternity Features
Aternity has many valuable features, including:
Automatic discovery of every application in your enterprise portfolio, including SaaS and Shadow IT apps.
Click to render - measuring users' interactions with applications in the context of a business process.
Change validation - validating the impact of any type of device, application, or infrastructure change on end user experience.
Self-healing - automated remediation actions to recover from the most commonly expected user experience issues.
Anomaly detection - proactive notification of end-user issues
Transaction tracing of distributed applications - including cloud-native apps, via OpenTelemetry
Application troubleshooting - identify the cause of application issues
Aternity Benefits
Some of the biggest advantages the Aternity offers include:
Resolve problems quickly: With Aternity, you can monitor client-side latency, analyze the health and key metrics of the end user’s device, and correlate app performance to the virtual systems they are running on.
Reduce virtualization sprawl: Aternity helps you eliminate under-utilized resources with its ability to correlate the inventory of virtual desktop infrastructure to actual usage.
Experience level agreement (XLA): Aternity’s XLA feature can help your organization prove quality of service. Specifically, the XLA validates that business activity performance across all applications meets expectations by geography, department, and data center.
Mitigate IT transformation risk: Aternity helps you achieve success of both strategic and tactical IT initiatives.
Reviews from Real Users
Below are some reviews and helpful feedback written by Aternity users.
PeerSpot user Ryan P., Head of Cyber Security Engineering & Oversight at a media company, says, "The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
An Endpoint Administration Manager at a financial services firm mentions, “It gives you the ability to filter the comparison by geography, industry, or company size.” He also adds, “We have absolutely seen ROI. It's really given us a very high level of visibility that we've just not ever had.”
A Regional Network Manager at a recruiting/HR firm comments, "Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."
A Sr. IT Manager at a manufacturing company states, "The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."
Sematext Synthetics provides the ability to actively monitor APIs, Web URLs, websites, and user journeys/click flows from multiple locations around the globe. Synthetic monitoring helps you ensure the availability and performance of your APIs and websites. Synthetics will help you identify downtime and performance issues by simulating user requests and interactions with your web page.
No agent installation is required and there is no need to change your application code.
Sematext Synthetic Benefits
Fix performance issues before they affect your end users Synthetic monitoring allows you to simulate user interactions at different locations worldwide. Synthetic performance monitoring monitors all your APIs, web applications, and mobile apps, no matter how many users they are. With Sematext, you can customize Dashboards and Alerts to monitor critical infrastructure aspects and trigger them when they malfunction. This will help you spot problems before they arise.
Benchmark your website Synthetic monitoring solutions let you look at your APIs from different places during the day. Then you can use this data as a baseline for benchmarking since it helps you figure out what needs to be improved, and lets you compare your service to the competition.
Test your scaling capabilities A website and application are built to respond quickly to users, but your server needs to be ready when traffic spikes unexpectedly. You can run artificial tests to determine how your server will behave under load with synthetic performance monitoring. Once you have this data, you can decide what steps to take to scale gracefully.
Test new product features before launching If you're launching new features, synthetic monitoring lets you run a full test suite before releasing them during peak hours, which is a great tool to have. You'll be able to see how the application reacts under load and whether any of the recent changes will impact a 3rd party API you might use.
Monitor third-party APIs and critical business processes If you don't use any third-party tools in your business, you run into a number of problems related to their availability. You need to keep an eye on them and get an alert the second things start to slow down. Monitoring API metrics is not enough to ensure your users get the best experience possible. Make sure your application works as expected, including logging in, searching, and checkout.
Ensure SLA compliance Whatever side of the SLA you are on – the key is to make sure everyone in the contract adheres to the contract. To understand the performance limitations of your application and set realistic expectations, you should use synthetic monitoring tools if you're a service provider. Customers want to know that the vendor can fulfill his promises.
Reduce MTTR With synthetic monitoring software like Sematext Synthetics, you can lower your MTTR by sending out alerts before the issue becomes a problem. In addition to being notified sooner, you'll also learn what's causing the problem and how to fix it.
Just some of the things you can do with Sematext Synthetics
Monitor & track the availability & performance of APIs
Monitor SSL certificate expiration time
Monitor websites and track various web performance metrics like page load time, paint metrics, etc.
Monitor website uptime
Monitor individual resource performance in a website by domain, type, and response code
Create public status page showing the availability of your selected web services and share it with your customers
Identify slow resources
Monitor third-party resources performance
Investigate slow pages & identify bottlenecks using a waterfall chart
Create user journeys with custom assertions based on the content of the webpage
Collect and track custom metrics from your sites
Benchmark against competitors
Create custom dashboards and alerts based on gathered performance metrics
Debug downtime with end-to-end visibility of application performance
Get alerted when things fail via multiple alert channels like email, Slack, Pagerduty, webhooks, etc.
Monitor websites behind firewalls and on private networks with Private Locations
Check out the full product update.
At Sematext, we’ve also had the need to monitor application availability. We use Synthetics actively to monitor our own applications and it has helped us uncover issues with our APIs on multiple occasions.
Where to go from here?
Sign up for a free trial and try it for yourself. Pricing starts at $2 per month for HTTP monitors and $7 per month for browser monitors. We have pay-as-you-go pricing if your usage changes or fixed plans if you can estimate your usage.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: March 2024.
765,234 professionals have used our research since 2012.
Alluvio Aternity is ranked 31st in Application Performance Monitoring (APM) and Observability with 37 reviews while Sematext Synthetics is ranked 58th in Application Performance Monitoring (APM) and Observability. Alluvio Aternity is rated 8.4, while Sematext Synthetics is rated 0.0. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and Splunk Enterprise Security, whereas Sematext Synthetics is most compared with Datadog and Honeycomb.io.
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