Alluvio AppResponse vs Splunk ITSI (IT Service Intelligence) comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Alluvio AppResponse and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Alluvio AppResponse vs. Splunk ITSI (IT Service Intelligence) Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"AppResponse is a total solution that gives you end-to-end visibility into applications at all levels, from Layer 1 to Layer 7. We can trace all those sections: physical, IP, transport, presentation, application, etc. It gives us the full picture.""We really like the scalability capabilities.""The most valuable feature is performance monitoring.""The most valuable feature of Alluvio AppResponse is the actual response time for measuring performance.""When it comes to the ability to scale up the product, this is suitable for small medium and large environments,""It provides us with complete visibility of every packet.""With some APM solutions, it can take a long time to check a periodic report, but you can get all the necessary details quickly with AppResponse.""Ability to see end to end user, application, server, and network response time and throughput data."

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"I find the episode review, glass tables, and correlation search features very useful.""We have a lot of teams using Splunk and they would be blind without it.""We liked the built-in calculation of health scores.""ITSI provides a visual representation of complex tools and context, using color coding and other features to make it easy for anyone at the monitoring or service desk to use.""The most valuable aspect lies in its utilization of predictive analytics to anticipate and prevent incidents within a window of twenty to thirty minutes.""The flexibility to develop and consolidate many solutions into one platform is great.""The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity.""One particularly useful feature of Splunk ITSI is the ability to create custom services."

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Cons
"The initial setup is straightforward, but you have to know a little about the product. It's not for everybody to just plug and play. If you know how the solution is implemented then it is straightforward.""The pricing is on the higher side of things. If they could lower it, that would be ideal.""They need to better integrate with products and solutions from different vendors.""If Alluvio AppResponse reduces its cost, it will be more beneficial for customers to monitor their application and network performance.""Need to bring back the NetFlow module for AppResponse.""Alluvio AppResponse should improve its ability to expand across multiple operating systems.""The AI features should be addressed in respect of the analysis and intelligence that must be supported and delivered in the tool to predigest the large amounts of data.""Technical support needs to be more responsive."

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"Quality-of-life features have room for improvement.""If the product had some prebuilt machine learning features, it would add value to our use cases.""Microservices is the only area where Splunk ITSI can be improved. When things come from one EC2 instance to another, there's a lack of exposure to microservices, so we can't know what's happening. Apart from that, it's doing pretty well.""Integration is the most critical area to improve in Splunk IT Service Intelligence (ITSI). It wasn't a great experience because you had to do a little back and forth to integrate the solution.""Splunk ITSI consumes a lot of CPU resources.""Splunk ITSI generates numerous false positives and has the potential for enhancement.""The solution should integrate more features in NEAP.""The problem becomes the price, as Splunk is an expensive product."

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Pricing and Cost Advice
  • "The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
  • "The price is a little bit high, especially because we have to pay an import tax."
  • "The solution is no more expensive than other products."
  • "It is costly for small and medium businesses."
  • More Alluvio AppResponse Pricing and Cost Advice →

  • "I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
  • "Splunk pricing is high."
  • "The pricing of Splunk is a bit high."
  • "Splunk ITSI is a pay-per-use service that is priced fairly based on the amount of data we use."
  • "Its pricing has been changed as per the market. You get a good support service with it as well. They have 24/7 customer support. There is a portal, and if you are having issues, they are available in order to resolve them. So, its pricing isn't too much."
  • "Splunk ITSI is expensive; however, with the appropriate use case, it justifies the cost."
  • "Splunk ITSI is an expensive tool, and we need to purchase the utility license."
  • "Pricing has some room for improvement."
  • More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of Alluvio AppResponse is the actual response time for measuring performance.
    Top Answer:AppResponse is a little expensive, but the cost depends on your configuration and storage. It was about $200,000 for three years.
    Top Answer:Alluvio AppResponse should improve its ability to expand across multiple operating systems. Alluvio AppResponse should include the ability to monitor Linux servers.
    Top Answer:One particularly useful feature of Splunk ITSI is the ability to create custom services.
    Top Answer:The product is expensive. It's one of the most expensive options, although maybe not as expensive as Datadog.
    Top Answer:In Splunk ITSI, thresholds automatically trigger incidents when a service value falls below the threshold. This prevents us from automatically triggering alerts for situations where the service value… more »
    Ranking
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    9.0
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    8.0
    Comparisons
    Also Known As
    Riverbed AppResponse, OPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert
    Learn More
    Riverbed
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    Overview

    Alluvio AppResponse provides fast packet capture and storage that feeds intelligent network and application analysis with fast troubleshooting workflows to speed problem diagnosis and resolution. AppResponse delivers full stack application analysis—from packets to web pages - enabling you observe all network and application interactions as they cross the wire, whether they are encrypted or not. Using powerful, flexible network and application analytics and workflows, AppResponse speeds problem diagnosis and resolution, helping you get to answers fast

    Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services. 

    It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact. 

    The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance. 

    With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.

    Sample Customers
    N11.com, OneMain Financial, China Bank, Halkbank, Kaust
    TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
    Top Industries
    REVIEWERS
    Financial Services Firm25%
    Comms Service Provider13%
    Healthcare Company13%
    Transportation Company13%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Government12%
    Computer Software Company11%
    Manufacturing Company6%
    REVIEWERS
    Financial Services Firm38%
    Insurance Company13%
    Logistics Company13%
    Computer Software Company13%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company13%
    Government13%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise21%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise11%
    Large Enterprise70%
    REVIEWERS
    Small Business10%
    Midsize Enterprise17%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise7%
    Large Enterprise79%
    Buyer's Guide
    Alluvio AppResponse vs. Splunk ITSI (IT Service Intelligence)
    March 2024
    Find out what your peers are saying about Alluvio AppResponse vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    Alluvio AppResponse is ranked 37th in Application Performance Monitoring (APM) and Observability with 15 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. Alluvio AppResponse is rated 8.8, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Alluvio AppResponse writes "It's a total solution that gives you end-to-end visibility at all levels". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Alluvio AppResponse is most compared with ThousandEyes, NETSCOUT nGeniusONE, Dynatrace, AppDynamics and Cisco Secure Network Analytics, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, BMC TrueSight Operations Management and Splunk APM. See our Alluvio AppResponse vs. Splunk ITSI (IT Service Intelligence) report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.