We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature is definitely the ability that Devo has to ingest data. From the previous SIEM that I came from and helped my company administer, it really was the type of system where data was parsed on ingest. This meant that if you didn't build the parser efficiently or correctly, sometimes that would bring the system to its knees. You'd have a backlog of processing the logs as it was ingesting them."
"The user interface is really modern. As an end-user, there are a lot of possibilities to tailor the platform to your needs, and that can be done without needing much support from Devo. It's really flexible and modular. The UI is very clean."
"Those 400 days of hot data mean that people can look for trends and at what happened in the past. And they can not only do so from a security point of view, but even for operational use cases. In the past, our operational norm was to keep live data for only 30 days. Our users were constantly asking us for at least 90 days, and we really couldn't even do that. That's one reason that having 400 days of live data is pretty huge. As our users start to use it and adopt this system, we expect people to be able to do those long-term analytics."
"Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive."
"One of the biggest features of the UI is that you see the actual code of what you're doing in the graphical user interface, in a little window on the side. Whatever you're doing, you see the code, what's happening. And you can really quickly switch between using the GUI and using the code. That's really useful."
"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."
"The real-time analytics of security-related data are super. There are a lot of data feeds going into it and it's very quick at pulling up and correlating the data and showing you what's going on in your infrastructure. It's fast. The way that their architecture and technology works, they've really focused on the speed of query results and making sure that we can do what we need to do quickly. Devo is pulling back information in a fast fashion, based on real-time events."
"The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable."
"The packet capture aspect of it is a valuable feature because it is quite different from a traditional SIEM solution that only carries out investigations based on captured logs."
"The solution is really scalable for the high-end power, enterprise customer."
"The most valuable feature is the security that it provides."
"The most valuable features are the integration and ease of use."
"The newer 11.5 version that my team is using has found it to have good mapping."
"The most valuable feature is that we can create our own connectors for any application, and NetWitness provides the training and tools to do it."
"It's quite economical compared to other solutions in the market."
"Performance and reporting are very good."
"It's easy to build rules and actions based on the logs and event types we collect with the software."
"The graphical user interface is very user-friendly. SolarWinds is a hybrid solution so you can use it across many platforms."
"This tool is simple to use."
"The most valuable feature is the reporting."
"SolarWinds' stability is fine. I don't think we've had any software issues."
"It has in-depth monitoring capabilities and an easy way for setting up dashboards. I can expand in various areas, or I can reduce areas. It supports different types of breakdowns, filters, and rules. It is very simple for an out-of-the-box type of product. It doesn't take a lot of time to figure it out, which is unlike some of the solutions that I have looked at. It meets all the aspects."
"It's extremely easy to deploy."
"Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs."
"There's room for improvement within the GUI. There is also some room for improvement within the native parsers they support. But I can say that about pretty much any solution in this space."
"One major area for improvement for Devo... is to provide more capabilities around pre-built monitoring. They're working on integrations with different types of systems, but that integration needs to go beyond just onboarding to the platform. It needs to include applications, out-of-the-box, that immediately help people to start monitoring their systems. Such applications would include dashboards and alerts, and then people could customize them for their own needs so that they aren't starting from a blank slate."
"I would like to have the ability to create more complex dashboards."
"Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented."
"Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution."
"There is room for improvement in the ability to parse different log types. I would go as far as to say the product is deficient in its ability to parse multiple, different log types, including logs from major vendors that are supported by competitors. Additionally, the time that it takes to turn around a supported parser for customers and common log source types, which are generally accepted standards in the industry, is not acceptable. This has impacted customer onboarding and customer relationships for us on multiple fronts."
"Technical support could be better."
"Lots of competing products have vulnerability protection built into their products, and this solution would be improved by including that support."
"The user interface is a little bit difficult for new users and it needs to be improved."
"Log aggregation is an issue with this solution because there are a huge number of alerts in a single instance."
"It is not so easy to customize this product."
"Technical support could be improved."
"More customizability is required, which is something that they need to improve on."
"The documentation is not as structured as I would like, personally, and I think that it can be improved and made much more user-friendly."
"The initial setup is complex. There are other solutions that are easier to implement."
"The reporting could be more robust. It can be a lot more granular and that will make it a lot more useful in comparison to how it is incorporated at the moment."
"There is no correlation made between log entries, so no threat information is presented."
"It won't tell you when your backups are failing, but it will give you hints when your database is running on full recovery."
"SolarWinds should improve its correlation capabilities. The correlation does not automatically detect and reduce the events fast enough. You have to manually do a correlation report, which means the tool is not scalable in many ways."
"Under the new system, it is not upgradable the way they say. When you try to do an upgrade, it doesn't really work unless you dump everything and start from scratch. You lose a lot of your nodes. Whenever you set your nodes up and everything else, they don't want to bring those nodes back in, so you have to really go back and restructure all your nodes. I went from version 6.5 to version 6.6 and then to version 6.7. I then went to version 2019, and now it is version 2020. It would be good if we can upgrade without having to delete everything and start from scratch. They can maybe build more KPIs and other things for the dashboard. Some of the other systems already have built-in KPIs. SolarWinds is starting to catch up, but it is not there yet. They can include some of the business or industry standards for tracking the time, that is, the meantime to detect (MTTD) and the meantime to resolve (MTTR). They can also find a way to build a KPI that measures the number of instances of port scans experienced in a week or a month."
"I would like to have a more customizable dashboard."
"There are no multiple dashboards which would allow you to see information side-by-side."
"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."
"Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."
"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less."
"Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."
"Our licensing fees are billed annually and per terabyte."
"[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."
"Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."
"I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."
"We are on an annual license for the use of the solution."
"Our license is for one year."
"There is a licensing fee and the customer can choose whether he wishes this to be subscription-based or perpetual."
"Many clients are not able to purchase the packet capability because there is a huge amount of data, and the cost depends on the number of EPS (Events per second), as well as the number of gigabytes of data per day."
"The pricing model would benefit from having package deals with other SolarWinds products."
"Licenses can only be purchased in blocks of fifty at a time."
"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."
Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.
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When TriGeo was acquired by SolarWinds, TriGeo SIM became known as SolarWinds Log & Event Manager. This product is a leading Security Information and Event Management (SIEM) product and log management solution, which provides log collection, analysis, and real-time correlation.
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RSA NetWitness Logs and Packets (RSA SIEM) is ranked 7th in Security Information and Event Management (SIEM) with 13 reviews while SolarWinds Security Event Manager is ranked 14th in Security Information and Event Management (SIEM) with 7 reviews. RSA NetWitness Logs and Packets (RSA SIEM) is rated 7.8, while SolarWinds Security Event Manager is rated 7.2. The top reviewer of RSA NetWitness Logs and Packets (RSA SIEM) writes "Economical with good technical support and is easily scalable". On the other hand, the top reviewer of SolarWinds Security Event Manager writes "Can be used across many platforms and has a user-friendly GUI". RSA NetWitness Logs and Packets (RSA SIEM) is most compared with IBM QRadar, Splunk, RSA enVision, LogRhythm NextGen SIEM and ArcSight Enterprise Security Manager (ESM), whereas SolarWinds Security Event Manager is most compared with Splunk, IBM QRadar, ManageEngine Log360, Fortinet FortiSIEM and ArcSight Enterprise Security Manager (ESM). See our RSA NetWitness Logs and Packets (RSA SIEM) vs. SolarWinds Security Event Manager report.
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We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.