We compared Rubrik and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Rubrik customers appreciate the support team's expertise and fast response. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Rubrik's setup is simple, and users say the support team was available to assist as needed. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"The ease of use and innovation are the features that stand out for us."
"Automation functions, image based backup, and the ability to instantly recover anything from files to databases."
"One platform for instant recovery."
"The most valuable feature is the archive to cloud location and the automation around the PowerShell script. There are also reports and dashboards."
"Rubrik is cheap, and you get good performance."
"The most valuable feature has been the Live Mount feature."
"Instant recovery of virtual machines allows for the restoration of services in minutes."
"When it comes to saving time managing our backups, Rubrik has saved us a lot of time compared to what we were using. It feels like it has saved us lifetimes of time because the process used to be difficult. It's not just the day to time savings. When something goes wrong, that's where the real time savings comes into play. We are able to get back to where we need to be more confidently and with much fewer steps."
"The Zerto university for training staff is very useful."
"The ease of failover and test environments has proven invaluable."
"Failing over the VM without removing/touching the production VM from inventory is also an important feature."
"The instant recovery at DR locations is the most valuable feature. We're required to do periodic DR tests of critical databases, including Oracle and Microsoft SQL. We have recovery point objectives set for specific databases and we need to be able to achieve them. Zerto helps solve that business problem."
"The most valuable feature for us is accelerating cloud adoption, as it helps provide greater speed for disaster recovery. Ultimately, this saves us time, as well as resources."
"The return to operations is the most valuable feature because it decreases the amount of time it takes us to recover."
"There wasn't anything in place that compares to what we're getting from Zerto. Before Zerto, we didn't have a proper disaster recovery program or application in place. We had a simple backup solution where we could back up our data every 24 hours. So we went from that to being able to recover full systems within a matter of minutes. With Zerto, if we do have an event or disaster, we know that we can recover from that much quicker than we were able to before."
"I found VM level replication and being able to group the VM levels to be valuable. I like not having to worry about whether a particular VM is in the right storage group; some of those sorts of things would trip us up previously."
"Troubleshooting failed backups is difficult, and deciphering the logs without the help of support is usually almost impossible."
"Rubrik could improve in customization options for dashboards."
"It is an expensive product."
"The recovery of Oracle databases is too complicated. It is not something that helps the DBA, the Database Administrator, but it should be done by the backup person like many other solutions. Everything is ready for the DBA to recover the database. It is a way of doing things, but I don't think you should give the backup people the ability to do it."
"I would like to see Rubrik better integrate with Microsoft Active Directory. Instead of just backing up a full domain controller, I would like the solution to have Active Directory object knowledge so we can restore specific objects in Active Directory versus restoring the whole domain controller."
"I want to see more features regarding filtering in the Snapshot Window, as I need to be able to set a filter for specific dates and times. If I want to check an old backup, I must scroll through one or two years of backups to find what I'm looking for."
"The functionality is missing, but they are very receptive to our thoughts and ideas."
"A singular system is needed to manage all of the clusters."
"An area for improvement is the support because it gets really expensive. They need to make it a little cheaper. Support also takes time."
"I don't have any input for improvement or a critical feature request at this moment. If anything, a lower price is always better."
"Zerto needs to improve its documentation."
"If the log was more detailed and more user-friendly, we wouldn't have to make the calls to the support to try and figure out where the problem lies."
"When it comes to a solution, one of the things the management wants is to standardize platforms. That's why when Rubrik came out with their solution, they wanted to look at it. For instance, if you have multiple technologies, you're going to need admins to manage all those different ones. I would like Zerto to be something that fits all our needs, including the backup that Rubrik provides, but I understand that not all solutions can be that way."
"Zerto's effect on our RPO can be improved."
"I would like to see some improvements with APIs going into the cloud so that they can more natively orchestrate the migration point-to-point without special hands-on configuration. Azure does some of that natively by having an agent on the VM, but Zerto could improve on its APIs into Azure or Google so that spinning up works more natively in that environment. It would make things smoother."
"With secure boot enabled, which is the case for newer systems, it is not easy to rotate passwords and we would have to reinstall the DRAs."
Rubrik is ranked 4th in Backup and Recovery with 82 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. Rubrik is rated 9.2, while Zerto is rated 9.0. The top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Azure Backup, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Dell RecoverPoint for Virtual Machines, Commvault Cloud and VMware Cloud Disaster Recovery. See our Rubrik vs. Zerto report.
See our list of best Backup and Recovery vendors, best Cloud Backup vendors, and best Disaster Recovery (DR) Software vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.