Sage CRM vs Sales Creatio comparison

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Sage Logo
343 views|226 comparisons
75% willing to recommend
Creatio Logo
574 views|419 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Sage CRM and Sales Creatio based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has been helpful for opportunity management and lease management.""The part I like the most is the reporting.""We have found the solution to be stable.""The Sage Accpac solution has definitely been the most valuable because the finance features are excellent.""The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool.""Sage CRM is flexible, customizable, and user-friendly.""The solution's technical support is fast to respond."

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"There's not a single CRM out there that is quite as flexible as Creatio CRM.""Its configurability in terms of being able to change screens and fields and create workflows that are compatible with our business objectives is most valuable.""I like Creatio's workflows, automation, and no-code features that we can update as we wish.""It provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services.""Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an option.""Intuitive, low-code CRM platform that's easy to integrate and use.""With Sales Creatio, you can have a customer service review, and it is GDPR compliant."

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Cons
"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly.""Its user interface could be better.""With regards to monitoring the transaction with alerts, it could be better.""The scalability of this solution depends on whether you have a team that can configure it for scale.""Sage CRM doesn't have a dashboard for dynamic reporting.""I would like Sage to improve their UI.""Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."

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"Creatio's mobile app could be more intuitive.""Out of the box connectors are great, but the ability of what is there versus other CRMs is limited.""There is still some room for improvement in the overall look and feel of the software.""Sales Creatio should include better customizations.""The marketing feature needs to be improved. Documentation on their website, or their knowledge base, also needs expansion and improvement.""The biggest area of improvement for me is the mobile app. Creatio has moved towards this composable architecture and user interface, and it looks good and works well on a laptop or tablet. But the mobile app could be improved.""On the sales side, I would like to see a CPQ product, and on the services side, I'd like to see more of a field service automation feature.""To benefit from this software you need to have somebody dedicated to customizing the features you're looking for and, to be honest, I do not have time to focus only on that."

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Pricing and Cost Advice
  • "We have a yearly license."
  • "We pay for eight core modules and 20 user licenses and this costs us $1500 per year."
  • "From an African perspective, the solution is relatively expensive."
  • "Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."
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  • "Sales Creatio's enterprise version is $60 per user per month. Other leaders in the Gartner Magic Quadrant for sales automation, such as SAP, Microsoft, Salesforce, and Oracle, are about $150 to $200 a month, and Creatio is $60."
  • "Pricing for this solution is more affordable than Salesforce, and the costs are upfront."
  • "Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution."
  • "Creatio's most basic plan, which has Growth, Enterprise, and Ultimate, I use the Enterprise version. It's a fully-featured CRM that includes sales, marketing, and service, along with the studio product."
  • More Sales Creatio Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The part I like the most is the reporting.
    Top Answer:From an African perspective, the solution is relatively expensive.
    Top Answer:We used to face downtime, in which some of our other platforms had issues synchronizing with Sage. I don't know whether it's an API or design issue somewhere, but there are these interfacing issues… more »
    Top Answer:With Sales Creatio, you can have a customer service review, and it is GDPR compliant.
    Top Answer:Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution. The fact that the solution is from an East European company makes it cheaper because of labor arbitrage. On a… more »
    Top Answer:Sales Creatio should include better customizations.
    Ranking
    21st
    out of 169 in CRM
    Views
    343
    Comparisons
    226
    Reviews
    5
    Average Words per Review
    294
    Rating
    7.8
    22nd
    out of 169 in CRM
    Views
    574
    Comparisons
    419
    Reviews
    1
    Average Words per Review
    312
    Rating
    9.0
    Comparisons
    Learn More
    Overview
    SageCRM software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads, and converting them to opportunities using sales workflows. Using CRM software, your marketing team can identify the sources of leads, opportunities and closed sales. They can also find customer information for upcoming campaigns and send targeted email marketing campaigns. When customers place orders for your products or services after these marketing campaigns, you can track these orders using an ERP or business management solution. It can be fully integrated CRM or Sage Sales, Marketing, Service modules to suit your business needs.

    Sales Automation Software to accelerate the complete sales cycle — from lead to repeat sales

    Sales Creatio is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! The product guides users through the entire sales process from the initial communication with a customer to the closed deal. Sales Creatio combines AI with leading UX to accelerate user adoption.

    Sample Customers
    Avis, Fuji Xerox, Formula 1
    ABLV Bank, Pelco, Heinz, Bayer, Century21, Allianz, ABB, Tele2, ABLV, Yandex, Pepsico, PSA Peugeot Citroen, Fiscale, Mitsubishi Electric, Vivino
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company38%
    Real Estate/Law Firm8%
    Financial Services Firm8%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Manufacturing Company14%
    Comms Service Provider13%
    Financial Services Firm10%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise43%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise8%
    Large Enterprise56%
    REVIEWERS
    Small Business100%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise16%
    Large Enterprise49%
    Buyer's Guide
    CRM
    March 2024
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    Sage CRM is ranked 21st in CRM with 7 reviews while Sales Creatio is ranked 22nd in CRM with 8 reviews. Sage CRM is rated 7.8, while Sales Creatio is rated 9.0. The top reviewer of Sage CRM writes "Useful employee and client monitoring, reliable, and good online support database ". On the other hand, the top reviewer of Sales Creatio writes "Low-code, intuitive, and easy to use CRM platform". Sage CRM is most compared with Microsoft Dynamics CRM and Oracle CX Sales, whereas Sales Creatio is most compared with QuickBase, Microsoft Dynamics CRM, Oracle Fusion Service, Salesforce Sales Cloud and Zoho CRM.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.