We performed a comparison between Sage CRM and Zoho CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's technical support is fast to respond."
"Sage CRM is flexible, customizable, and user-friendly."
"The part I like the most is the reporting."
"It has been helpful for opportunity management and lease management."
"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."
"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."
"We have found the solution to be stable."
"Zoho CRM has a location-based feature where if I'm visiting certain customers in a day, it can indicate to me the most efficient route. However, this is if the location of all the offices or places is updated, it saves my time. The calendar in Zoho CRM is synchronized with Google Calander which is very useful for me."
"The product is customizable."
"The platform has a valuable lead qualification feature."
"I like Zoho CRM's automatic lead assignment and automated workflows."
"Zoho CRM is easy to use and easy to understand."
"The most valuable features include the dashboards, deal tracking, email tracking, notes, managing notes and the ability to manage databases in one place."
"It is customizable. We have customized the CRM according to our needs."
"The initial setup is pretty fast."
"I would like Sage to improve their UI."
"Its user interface could be better."
"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."
"The scalability of this solution depends on whether you have a team that can configure it for scale."
"Sage CRM doesn't have a dashboard for dynamic reporting."
"With regards to monitoring the transaction with alerts, it could be better."
"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."
"Some of our clients could not develop their requirements using the product."
"In Creator, you can do calculations and change another field immediately after you enter any value. If you add the quantity or price in any field, you can immediately change the total in Creator. The same functionality is not directly available in CRM because it is prebuilt."
"I'm not sure that there is scalability potential for enterprises."
"We'd like the solution to be less expensive."
"The process of creating reports is not very user-friendly - it takes time, and it's confusing."
"I would like to see more integrations and customization options in the next release."
"I'd like the solution to offer more integrations with other products."
"It would be useful to have some way of mapping organizations that could add more value. If I have X company's database and am trying to create multiple contexts for different entities of the same company, I should be able to map it in such a way that I can see the organization chart."
Sage CRM is ranked 21st in CRM with 7 reviews while Zoho CRM is ranked 6th in CRM with 47 reviews. Sage CRM is rated 7.8, while Zoho CRM is rated 8.0. The top reviewer of Sage CRM writes "Useful employee and client monitoring, reliable, and good online support database ". On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". Sage CRM is most compared with Microsoft Dynamics CRM and Oracle CX Sales, whereas Zoho CRM is most compared with SAP CRM, monday.com, Bitrix24, Microsoft Dynamics CRM and LeadSquared. See our Sage CRM vs. Zoho CRM report.
See our list of best CRM vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
